• Lead end-to-end product design activities from discovery through delivery • Partner closely with Product Managers and Engineering teams to understand customer needs, business objectives, and technical constraints • Conduct user research, stakeholder interviews, workflow analysis, and usability evaluations • Translate complex business requirements into intuitive user experiences • Create user flows, information architecture, wireframes, prototypes, and high-fidelity designs • Facilitate design reviews, workshops, and cross-functional working sessions • Define success criteria for design initiatives in partnership with Product Management • Use qualitative and quantitative data to evaluate product performance and identify improvement opportunities • Collaborate effectively within distributed and global teams

• Lead user and market research to uncover user needs, validate opportunities, and translate insights into new product ideas • Build a cohesive and scalable user experience vision and roadmap for AI Lab in close collaboration with AI Lab’s product management and engineering teams • Lead a team of strategists and product designers from research to ideation, prototyping, and production-ready designs across releases • Define design principles and interaction patterns for emerging multimodal UX paradigms, including AI-assisted workflows • Integrate with and contribute to our design system — components, patterns, and guidelines that are tailored to AI/ML tooling and can scale across AI Lab • Build strong networks with subject matter experts and cross-functional teams to align on design priorities and accelerate learning and change management • Ensure solutions are developed with a strong focus on quality, cybersecurity, privacy, compliance, and responsible AI. • Stay current on trends across AI, multimodal data platforms, computer vision, digital surgery, and sensor-enabled intelligence, and incorporate insights into the product design

• Contribute to end-to-end omnichannel experiences by designing flows, interactions, and interfaces that connect digital and in-store touchpoints • Apply and contribute to design systems, patterns, and frameworks to ensure consistency and scalability across customer journeys • Plan and conduct usability testing and small-scale research, translating insights into iterative improvements • Translate and contribute to user insights, product strategy, and business goals into clear problem statements and scalable design solutions • Collaborate closely with Product Managers, Engineers, Marketing, and cross-functional stakeholders to deliver high-quality experiences • Leverage modern design tools and AI capabilities to accelerate exploration, iteration, and communication of ideas • Contribute to shared design systems, documentation, and best practices to improve consistency across teams

• Lead the user experience design for web and mobile solutions • Drive the UX strategy and execution on complex, program-level initiatives • Manage expectations within the team and with clients • Prototype and scale UX solutions from journey maps through detailed designs • Use qualitative and quantitative analysis techniques to drive design decisions