• Build Partnerships: Develop and nurture long-term strategic relationships with building owners, mechanical contractors, and consulting engineers. • Strategic Growth: Manage an assigned account portfolio, identifying high-potential prospects and navigating business development activities to support regional growth. • Brand Ambassadorship: Represent the company at trade shows and industry events to increase visibility and influence market perception. • Identify Challenges: Deep-dive into client needs to uncover building and system inefficiencies. • Influence Design: Work upstream to influence specifications and system design decisions, ensuring our solutions are integrated into the earliest stages of a project. • Lead the Bid Process: Identify bid opportunities, prepare comprehensive responses, and lead negotiations to secure new business. • Cross-Functional Collaboration: Partner closely with Engineering, Operations, and Service teams to ensure technical feasibility and customer satisfaction. • Seamless Handoffs: Own the transition from "sale" to "execution," ensuring the operations team is set up for success and the customer experience remains consistent. • Maintain Momentum: Drive the sales cycle forward through disciplined follow-up and proactive communication.

Role Description We are looking for a CRM Functional Analyst who serves as the bridge between business teams and Salesforce solution delivery for the Salesforce CRM Consolidation via Org Merge. This role focuses on process definition, requirements translation, and validation to ensure the merged org supports scalable, standardized operations across: - Campaign - Leads - Accounts - Contacts - Opportunity - Contract - Renewal - Billing - Usage processes Qualifications - 6–10 years of experience as a CRM/Salesforce Functional Analyst or Business Systems Analyst. - Strong understanding of Sales Cloud, Service Cloud, and Experience Cloud capabilities. - Hands-on knowledge of Salesforce platform; Flows, approval processes, page layouts, and Lightning App configuration. - Experience supporting org merges, data migrations, or large CRM transformations. - Salesforce Administrator or Sales Cloud Consultant certification preferred. - Familiarity with Lead-to-Cash processes, integrations, and data governance best practices. - Strong analytical, documentation, and communication skills. Requirements - Lead discovery sessions with business teams (Sales, CSM, Operations) to document process pain points and desired future-state capabilities. - Translate business requirements into functional specifications, user stories, and acceptance criteria. - Map current-state of retiring org processes and identify gaps with the retaining org model. - Align process flows to Lead-to-Cash lifecycle and global standard objects. - Define Salesforce data models, page layouts, automations, and integrations supporting B2B and B2C business models. - Ensure configuration design adheres to governance standards and reuse principles. - Collaborate with architects and developers to validate that technical builds meet functional intent. - Create and execute UAT scripts; track defects to resolution. - Support data migration mapping and validation between Salesforce, ERP, and Data Warehouse. - Define field-level ownership and transformation rules for core KPIs based on the business model. - Collaborate on integration testing for existing and new integrations built. - Prepare user training materials and process documentation for new Salesforce workflows. - Participate in requirement sessions and end-user validation. - Gather post-go-live feedback for continuous improvement and backlog grooming. Company Description We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year. Join us and be part of this journey towards greater opportunities and brighter futures.

Role Description This territory covers Charleston, SC and the surrounding area. Person must live in this area. Every day, thousands of car shoppers turn to Autotrader and Kelley Blue Book to decide what to buy and where to buy it. As a Territory Sales Manager/Client Success Manager, you’ll play a direct role in helping dealers show up, stand out and win in that competitive marketplace. You’ll manage and grow a portfolio of franchise and large independent dealerships across Charleston, South Carolina, driving subscription revenue and retention for these Cox Automotive brands. You’ll combine relationship-building with data-driven insights, presenting tailored strategies that help dealers navigate challenges and reach their goals. Candidates must reside within the territory. Qualifications - A bachelor’s degree with 6 years of experience in a related field. - Alternative combinations may include: - A master’s degree with up to 4 years of related experience. - A Ph.D. and up to 1 year of experience. - 10 years of relevant industry experience. - A valid driver’s license and a safe driving record. - The ability to reside/travel within an assigned sales territory. Requirements - Experience in the automotive industry or advertising media (preferred). - Proven success in a field sales environment (preferred). - Strong knowledge of social media, digital advertising and online platforms (preferred). - Proficiency with CRM systems and analytic tools (preferred). Benefits - A competitive salary and top-notch bonus/incentive plans. - Exceptional work-life balance, flexible time-off policies and accommodating work schedules. - Comprehensive healthcare benefits, with multiple options for individuals and families. - Generous 401(k) retirement plans with company match. - Inclusive parental leave policies, plus comprehensive fertility coverage and adoption assistance. - Professional development and continuing education opportunities. - Access to financial wellness/planning resources. - Flexibility to take as much vacation with pay as deemed consistent with duties and company needs. - Seven paid holidays throughout the calendar year. - Up to 160 hours of paid wellness annually for personal or family wellness. - Additional paid time off for bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.

• Lead sales efforts for FleetNet and Fleet Services, targeting national fleet clients and driving adoption of fleet maintenance, management, and digital solutions. • Own and exceed annual sales targets, including upsell and cross-sell opportunities for FleetNet and Fleet Services. • Manage an average book of business of approximately 18 accounts, with an expected annual revenue responsibility of around $9 million. • Develop annual account plans to manage, grow, and retain assigned account revenue and contractual relationships, with a focus on fleet solutions. • Advise clients on industry trends, strategies, and challenges, providing thought leadership and co-creating innovative solutions for fleet management. • Effectively communicate the value proposition through proposals and presentations.