Role Description Your mission is to provide technical support to Sungrow's French-speaking customers across Europe. You'll be the first point of contact for these customers, delivering Level 1 remote technical support via phone, email, and ticketing systems. Your responsibilities include: - Managing incoming requests related to photovoltaic inverters and energy storage systems. - Working within defined SLA parameters and quality standards. - Guiding installers and technicians through troubleshooting, remote configuration, and firmware updates. - Collaborating closely with the Level 2 support team, ensuring thorough documentation and structured follow-up. - Maintaining high-quality technical records in the CRM and ticketing system. - Actively contributing to the shared knowledge base. - Supporting the energy transition across Europe in a growing, international greentech environment. Qualifications - Solid foundation in electrical or electronics knowledge. - Fluent communication in French and English (C1 or above). - Strong analytical skills and natural problem-solving abilities. - Ability to translate complex technical topics into clear, structured language. - Customer-oriented and reliable under pressure. - Self-organised, detail-oriented, and diligent. - Team player who thrives independently. Requirements - Prior experience in technical support or customer service in a helpdesk or technical environment (bonus points). - Hands-on knowledge of photovoltaic or energy storage systems (bonus points). Benefits - Opportunity to work in a cutting-edge greentech environment. - Support for the energy transition across Europe. Company Description Greensun is a green tech company with young creative minds, fighting every day to make our mission happen – Clean Power for All! With 870+GW of clean power presently installed worldwide, we are on the road to success! As a partner of Sungrow, we sit at the intersection of cutting-edge greentech and real human impact, supporting customers who are actively building a cleaner future.

Title: Claim Technical Specialist- Equine Location: FL Remote Full time job requisition id JR101422 Job Description: As the Claims Technical Specialist, you will handle Claims for Equine related policies. The ideal candidate will be located in either Lexington, KY or Ocala. FL. Key Accountabilities/Deliverables: - Ensure compliance with established claim handling guidelines regarding coverage, investigation, evaluation, and resolution of claims. - Gather and analyze information necessary to make an accurate evaluation of the claim by delivering effective resolution of claims, make decisions within established authority levels and identify potential issues. - Maintain accurate system data and documentation by collecting, recording, analyzing, and summarizing information. - Work with external customers as well as agents to address questions, resolve problems and maintain rapport while providing an exceptional level of customer service. - Create innovative and effective approaches and solutions that have a positive impact on business results and delivers superior claim services. - Direct and monitor assignments to experts and outside counsel. - Participate in special projects or assist other team members as needed. - In addition to the above key responsibilities, may be required to undertake other duties from time to time as the Company may reasonably require. Technical Knowledge and Understanding: - Posseses a detailed understanding of good faith claims handling. - Have working knowledge of state specific claim handling guidelines and legal principles as they pertain to equine insurance. - Computer skills – good working knowledge of MS Office - Previously utilized an electronic claim system - Possess valid adjuster license - Successful completion of insurance courses or industry designations Experience: - College degree preferred - Equine Industry knowledge preferred - A minimum of 5 years’ experience in equine, livestock or farm insurance claims Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over work authorization sponsorship now or in the future for this position. #LI-Hybrid At Core Specialty, you will receive a competitive salary and opportunities for professional development and advancement. We offer medical, dental, vision, and life insurances; short and long-term disability; a Company-match of 100% of a 6% contribution 401(k) plan; an Employee Assistance Plan; Health Savings Account, Flexible Spending Account, Health Reimbursement Account, and a wellness program

Provide advanced document processing services, utilizing Microsoft Office Suite for document creation and formatting, assist with complex production tasks, and mentor document production specialists in a high-production environment.

Provide technical support to enhance claims team performance, implement resolution strategies for optimal outcomes, and ensure compliance with relevant processes while fostering skill development among team members.