Solutions for a world at risk™
Senior Enterprise Account Manager
Location
United States
Posted
3 days ago
Salary
$93.7K - $177.7K / year
Seniority
Lead
No structured requirement data.
Job Description
Senior Enterprise Account Manager
Milliman
Role Description We are seeking a high-performing and client-focused Senior Enterprise Account Manager to join our growing team. This individual will be responsible for managing and growing strategic client relationships with large healthcare organizations, with a specific focus on health plans and other payer entities. The ideal candidate will bring deep industry experience, a strong understanding of healthcare analytics, and a consultative approach to client engagement. This role is essential to driving client retention, satisfaction, and revenue growth. You’ll act as a trusted advisor and strategic partner to key stakeholders within each account, ensuring that MedInsight’s solutions are delivering maximum value to support their business goals. Key Responsibilities - Client Relationship Management - Serve as the primary point of contact for a portfolio of strategic enterprise level clients, developing a deep understanding of their strategic objectives, operational context, and analytics needs. - Establish and maintain executive-level relationships within payer organizations, fostering long-term partnerships built on trust and mutual value. - Lead regular client meetings, QBRs, and planning sessions to ensure alignment, value realization, and satisfaction. - Strategic Account Growth - Identify and pursue opportunities for account expansion, including upsell, cross-sell, and renewals. - Collaborate with Sales and Product teams to craft tailored proposals and solution strategies based on evolving client needs. - Maintain a deep understanding of MedInsight’s product offerings to communicate value effectively and identify the right-fit solutions for each client. - Client Advocacy & Cross-Functional Collaboration - Serve as the voice of the client internally, working closely with Product, Implementation, Engineering, and Support teams to ensure smooth onboarding, delivery, and issue resolution. - Provide actionable feedback from clients to guide product enhancements and innovation. - Help define and refine best practices and account management processes across the Client Services team. - Data & Analytics Expertise - Provide guidance to clients on how to best leverage MedInsight’s healthcare analytics tools and services incorporating industry expertise to support executive strategies. - Interpret client executive analytic needs and help translate them into solutions using MedInsight’s capabilities. Qualifications - 7+ years of experience in enterprise account management, customer success, or strategic consulting, ideally within healthcare analytics, healthcare technology, or services. - Strong knowledge of the payer landscape and healthcare ecosystem, including Medicare Advantage, Medicaid, commercial health plans, TPAs, and ACOs. - Proven track record managing large, complex accounts and successfully driving client satisfaction, retention, and growth. - Demonstrated ability to engage and influence stakeholders across all levels, including senior executives and technical leaders. - Exceptional communication, presentation, and interpersonal skills. - Strong analytical thinking with the ability to understand and communicate data-driven insights in a meaningful way. - Bachelor’s degree required; advanced degree or relevant certifications (e.g., PMP, CAHIMS, CPXP) preferred. - Digital Sales Experience: CRM, Client Digital Sales Rooms, Project Management Software, Call Recording, and other digital sales software as needed. Preferred Experience - Experience working directly with healthcare data platforms, population health tools, or analytics applications (e.g., cost of care, quality measurement, utilization management). - Familiarity with key industry metrics and frameworks, such as HEDIS, population health, risk adjustment, and value-based payment models. - Prior experience in a consulting firm, health plan, or health tech organization strongly preferred. Benefits - A mission-driven organization focused on improving healthcare outcomes and reducing unnecessary costs. - A collaborative and intellectually engaging work environment with a focus on continuous learning and innovation. - Competitive base salary with performance-based bonus opportunities. - Comprehensive benefits, including health insurance, 401(k) with employer match, generous PTO, and more. - Opportunities for growth and advancement within a stable and respected industry leader. Location This role can be located remotely within the US. The expected application deadline for this job is June 30, 2026. Compensation The overall range for this role is $93,700 - $177,675. For candidates residing in: - Alaska, California, Connecticut, Illinois, Maryland, Massachusetts, New Jersey, New York City, Pennsylvania, Virginia, Washington, or the District of Columbia the range is $107,755 - $177,675. - All other locations the range is $93,700 - $154,500. A combination of factors will be considered, including, but not limited to, education, relevant work experience, qualifications, skills, certifications, etc. What makes this a great opportunity? - Join an innovative, high growth company with a solid industry track record. - Bring your expertise and ideas to directly impact and help build the next generation of MedInsight products and solutions. - Enjoy significant visibility in your work and be recognized for your wins. - Work for a company that values your wellbeing and professional growth, offering a flexible work environment, generous benefits package, and investment in the development of your career. Equal Opportunity All qualified applicants will receive consideration for employment, without regard to race, color, religion, sex, sexual orientation, national origin, disability, or status as a protected veteran.
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