Role Description The Senior Vice President, Revenue Operations and Commercial Enablement leads the global commercial operating model to drive predictable revenue growth, high seller productivity, and strong financial and compliance outcomes. This role integrates revenue operations, order-to-cash, CRM data governance, and commercial enablement into a unified, scalable engine. The SVP owns execution across the full commercial lifecycle, from pipeline through renewal, ensuring alignment across Sales, Finance, IT, and Operations. As a senior executive partner to the CRO, CFO, and CIO, this leader balances growth with operational rigor, including SOX compliance and audit readiness. We are seeking a hands-on operator who has built and scaled global revenue operations in a SaaS, AI, or data-driven B2B environment. Key Responsibilities - Enterprise Revenue Operating Model - Design, own, and evolve the global revenue operations operating model, ensuring clarity of ownership across Sales, Finance, IT, and Operations. - Define how pipeline, pricing, contracts, orders, billing, and renewals connect into a single, scalable execution framework. - Establish clear swim lanes, decision rights, and escalation paths to eliminate duplication and rework. - Sales Growth & Productivity Enablement - Enable revenue growth by freeing seller time, simplifying sales motions, and reducing execution friction. - Ensure sellers are supported with: - Clear playbooks and sales motions - Reliable CRM and CPQ workflows - Strong order execution and billing readiness - Partner with Sales Leadership to improve win rates, pipeline velocity, and execution consistency. - Order‑to‑Cash Excellence - Own the order‑to‑cash execution model, ensuring orders are first‑time‑correct, billing‑ready, and compliant. - Reduce cycle times, errors, and manual rework through automation and process standardization. - Ensure strong alignment between Orders, Billing, Revenue Accounting, and Collections. - CRM Data Governance & Commercial Data Integrity - Own the enterprise approach to CRM data governance, including master data, data quality, controls, and change governance. - Ensure CRM data is trusted, usable, and scalable to support selling, ordering, forecasting, and reporting. - Balance governance rigor with usability for the field. - SOX, Risk & Control Leadership - Ensure commercial processes and systems are SOX‑compliant by design, not retrofitted. - Partner with Finance, Audit, and Compliance to define, test, and remediate key controls. - Act as executive owner for audit readiness across revenue processes. - Systems & Automation Strategy - Set the strategic roadmap for CRM, CPQ, order management, and commercial automations. - Prioritize investments that drive: - Higher automation and touchless processing - Fewer exceptions and downstream corrections - Faster time to revenue - Ensure systems evolve with the business without increasing risk. - Change Management & Adoption Leadership - Lead enterprise change management for commercial process, system, and operating model transformations. - Ensure changes are adopted consistently across Sales, Finance, IT, and Operations. - Develop stakeholder engagement, communication, training, and reinforcement plans. - Accelerate adoption and reduce disruption during rollouts. - Identify adoption risks, readiness gaps, and organizational resistance. - Implement mitigation plans to sustain new ways of working. - Establish adoption metrics and feedback loops to measure behavior change. - Commercial Insights & Performance Management - Ensure reliable, consistent metrics across: - Seller productivity and capacity - Pipeline health and conversion - Order quality and execution - Revenue predictability - Use insights to drive action, not just reporting. - Sales Compensation and Incentive Plan Design and Deployment - Lead the design and governance of sales compensation and incentive plans. - Align seller behavior to revenue growth, profitability, strategic priorities, and role-specific accountability. - Partner with HR, Finance, and Sales Leadership to define pay mix, measures, quota methodology, crediting rules, accelerators, and governance processes. - Oversee incentive plan deployment and administration, including system readiness, payout accuracy, exception management, and performance reporting; monitor attainment, cost of sales, and plan effectiveness. - Recommend adjustments based on business results, market dynamics, and organizational changes. - Global Leadership & Talent Development - Lead and develop a global organization of Directors, Senior Managers, and Analysts. - Build leadership depth and succession across all commercial operations functions. - Establish operating rhythms, performance standards, and accountability. Qualifications - 15+ years in Revenue Operations, Sales Operations, or Commercial Strategy, including 8–10+ years in senior leadership roles. - Proven ownership of the end-to-end revenue lifecycle at global, enterprise scale (pipeline through renewal). - Deep experience designing and leading transformation of global revenue operating models across complex, matrixed organizations. - Strong command of order-to-cash processes, including automation, revenue recognition alignment, and process standardization. - Demonstrated ability to improve seller productivity, pipeline velocity, and overall commercial execution. - Strong financial acumen, including pricing, revenue quality, forecasting, and cost of sales. - Hands-on experience with CRM (e.g., Salesforce), CPQ, and commercial systems, with the ability to translate business needs into scalable system design. - Experience partnering cross-functionally with Sales, Finance, and IT to align priorities and drive decisions in shared ownership environments. - Proven track record of leading large-scale, enterprise transformations from design through adoption, including change management and stakeholder alignment. - Experience operating in SOX-controlled environments with strong risk, controls, and audit discipline. - Track record of leading and scaling global teams, building leadership depth and accountability. - Strong executive presence with the ability to influence CRO, CFO, CIO, and senior commercial leaders. Education and Leadership - Bachelor’s degree required; MBA or advanced degree preferred. - Operates as a hands-on builder with an owner-operator mindset, capable of moving between strategy and execution. - Proven change leader who has led enterprise-wide transformations and driven sustained adoption across functions. - Strong team builder with experience developing senior leaders and scaling global organizations. - High business judgment with the ability to balance growth, risk, and operational discipline. - Comfort operating in complex, ambiguous environments with multiple stakeholders and competing priorities. Preferred - Experience in AI, SaaS, or data and insights businesses. - Experience scaling revenue operations in high-growth or transformation environments. - Background integrating or standardizing fragmented or acquired commercial operations. - Experience working across multiple geographies with differing regulatory or operational requirements. - Exposure to advanced analytics, forecasting models, or AI-driven sales or revenue tools. Circana Behaviors - Stay Curious: Being hungry to learn and grow, always asking the big questions. - Seek Clarity: Embracing complexity to create clarity and inspire action. - Own the Outcome: Being accountable for decisions and taking ownership of our choices. - Center on the Client: Relentlessly adding value for our customers. - Be a Challenger: Never complacent, always striving for continuous improvement. - Champion Inclusivity: Fostering trust in relationships engaging with empathy, respect, and integrity. - Commit to each other: Contributing to making Circana a great place to work for everyone. Location This position can be located in the following area(s): Remote, US. Compensation The salary range for this role is $250,000 - $290,000 USD. This role is also eligible for bonus pay. Benefits - Comprehensive package of benefits including paid time off, medical/dental/vision insurance, and 401(k) to eligible employees. Additional Information An offer of employment may be conditional upon successful completion of a background check in accordance with local legislation and our candidate privacy notice. Your current employer will not be contacted without your permission. You can apply for this role through the Circana careers website or Intranet site for internal candidates. This role is subject to AI-assisted screening. Circana uses artificial intelligence (AI) to assess resumes for alignment with job requirements by helping locate details in resumes that relate to the job description. This position is expected to remain open for approximately 30 days and may close earlier if sufficient qualified candidates are identified.

• Establish and run the Rhythm of Business (RoB) for the Commercial organization, driving operational excellence and strict rigor across all field operations. • Manage the weekly, monthly, and quarterly cadence of commercial and renewals team activities, including QBRs, forecasting, planning, and opportunity management. • Ensure assigned Commercial and Renewals objectives are completed accurately and on time, aggressively monitoring the sales organization’s compliance with CRM data standards and process rigor. • Act as a trusted advisor to the Global VP of Commercial and Sales leadership, shaping GTM strategy and supporting the global Product-Led Growth (PLG) motion. • Represent the Commercial and Renewals business requirements in key cross-departmental initiatives, ensuring tight alignment between overarching business strategy and day-to-day operational processes. • Strategize and enable the development of global standards, policies, and procedures to streamline operations for a high-volume, transactional sales environment. • Optimize the end-to-end renewals lifecycle to actively improve customer retention rates, mitigate churn, and drive sustainable growth and expansion across our expansive long-tail business. • Leverage historical trends, pipeline coverage data, and deal-specific knowledge to guide leaders during forecasting, driving highly predictable outcomes. • Analyze customer health and consumption data to understand potential downgrade risks, collaborating with cross-functional teams to identify and operationalize new methods to drive risk mitigation strategies. • Build repeatable, complex analyses and operational models (using Excel/Google Sheets) that synthesize vast datasets to identify trends, consumption patterns, and product adoption. • Manage and optimize reporting packages for team effectiveness, conducting rigorous metrics reviews with sales management to improve productivity and actionability. • Lead projects focused on simplifying workflows, optimizing the CRM (Salesforce) experience, and driving efficiency throughout the Commercial and Renewals organization.

Role Description The Analyst position provides analytics, reporting, forecasting, and tactical support to internal 2U teams across a variety of departments. This role is quantitative, data-driven, and stakeholder-facing, and plays a key supporting role to drive business outcomes and student outcomes in partnership with other 2U departments. A successful Analyst is a trusted contributor to the cross-departmental leadership teams for academic programs, projects, and departments they support. In addition to core analyst responsibilities, this role supports Degree/Exec Ed/Open Courses business functions. Analysts will focus on enhancing overall business health rather than solely course-level insights, supporting: - Forecasting - Funnel performance analysis - Strategic pricing - Communication strategies - Partner-specific priorities across the broader portfolio Responsibilities Include, But Are Not Limited To: - Analysis: - Perform a variety of analyses to transform data into useful information. - Interpret KPIs, contextualize data with its limitations and business relevance, and synthesize data into coherent narratives. - Conduct drop-off analysis, vertical performance reviews, and regional trend tracking to support Degree/Exec Ed/Open Courses business health. - Reporting: - Build and maintain customized reports, visualizations, and dashboards to reveal key data and insights. - Collaborate with the Portfolio Team to centralize reporting for Degree/Exec Ed/Open Courses. - Support self-serve reporting capabilities to enable stakeholders to access and act on performance insights independently. - Relationship Management: - Work effectively with cross-functional teams across technical and non-technical departments. - Nurture stakeholder relationships to build trust and remain informed of key business context. - Actively collaborate with Enrollment Services, Partner Operations, Brand Marketing, and Email teams. - Operational Support: - Partner with departments to identify and implement operational improvements. - Use analysis and reporting to improve efficiency and effectiveness. - Support cross-sell, upsell, and cohort-level strategy initiatives in coordination with the Enrollments team. - Forecasting & Business Insights: - Conduct monthly and short-term forecasting using pacing curve models to anticipate performance and guide strategic adjustments. - Deliver full-year projections and provide business recommendations. - Align capacity planning and enrollment targets with operational and marketing teams to meet demand. - Communication of Results: - Effectively communicate analysis, reporting, and recommendations to stakeholders with diverse levels of technical knowledge. - Present persuasive recommendations for improvements in marketing, pricing, communication strategy, and course performance. Qualifications - Bachelor’s degree is preferred, with a concentration in a quantitative or analytical field (e.g., Economics, Math, Information Systems, Political Science). - 0-2 years of relevant analytical experience in a professional setting. - Demonstrated skill in using data to identify trends, draw conclusions, and make recommendations. - Experience with Salesforce, Tableau, and SQL preferred. - Strong interpersonal and communication skills. - Ability to manage and prioritize across multiple workstreams. - Enthusiasm and adaptability in a fast-changing environment. - Experience in Higher Education is a plus, but not required. Benefits - Comprehensive benefits (unique per country) and excellent work/life balance. - Full-time, U.S. benefits include: - Medical, dental, and vision coverage - Life insurance, disability, and 401(k) employer match - Free snacks and drinks in-office - Generous paid holidays and leave policies, including unlimited PTO - Additional time off benefits include: volunteer days, parental leave, and a company-wide winter break - The anticipated base salary range for this role is ($72,295.50 - $81,278.00), with potential bonus eligibility.

• Support the organization in managing data integrity • Collaborate with sales users to verify data inputs and troubleshoot errors • Work within the Revenue Operations team to improve processes throughout the organization • Analyze data to find inaccuracies and identify trends • Manage new and existing sales tools to improve adoption for users