• Support the organization in managing data integrity • Collaborate with sales users to verify data inputs and troubleshoot errors • Work within the Revenue Operations team to improve processes throughout the organization • Analyze data to find inaccuracies and identify trends • Manage new and existing sales tools to improve adoption for users

• Take strategic ownership of the performance of cluster hotels in Europe. • Implement daily yield management strategies to drive hotel revenues and market share. • Conduct statistical analysis to develop effective strategies and approaches. • Monitor and optimise distribution channels to ensure optimal performance. • Collaborate with General Managers (GMs) to prepare accurate forecasts for each hotel. • Work closely with the Head of Revenue Management & VP of Commercial to conceptualise yearly budgets. • Assist in analysing new markets and preparing room budgets for potential property acquisitions.

Role Description The Manager, Pre-Billing Revenue Cycle Operations, is responsible for overseeing pre-billing and intake-related revenue cycle functions within a home health organization. This role ensures accurate patient intake, insurance verification, and related problem resolution to support timely reimbursement, regulatory compliance, and optimal cash flow. This position plays a critical role in reducing denials, improving clean claim rates, and ensuring operational excellence in the front-end revenue cycle processes specific to home health services. Qualifications - Exemplifies characteristics of The BAYADA Way: compassion, excellence, and reliability. - Bachelor’s degree in Healthcare Administration, Business, Nursing, or related field (or equivalent experience). - Five (5)+ years of revenue cycle experience, with at least two to three (2–3) years in home health or post-acute care. - Demonstrated experience in front-end revenue cycle functions. - Strong knowledge of Medicare home health requirements and Patient-Driven Groupings Model (PDGM). - Proven leadership and team management experience. - Experience with home health Electronic Medical Record (EMR) platforms – e.g., Homecare Homebase (HCHB). - Advanced Microsoft Office and data analysis skills. - Strong written and verbal communication skills, attention to detail, and comfort interacting with all levels of management. - Ability to read, write and effectively communicate in English. Requirements - Demonstrate and communicate the core values of BAYADA and The BAYADA Way. - Ensure complete and accurate insurance verification before start of care (SOC). - Evaluate referrals for financial and reimbursement risk, including high-risk non-Medicare cases and high out-of-pocket (OOP) exposure. - Partner with clinical and sales teams to ensure appropriateness of admissions and financial viability. - Develop and implement front-end gatekeeping processes to avoid high-risk admissions where reimbursement is unlikely. - Develop or update training materials, guides, and reference documents to support team effectiveness. - Drive reduction in charge lag/days to bill. - Support Notice of Admission (NOA) timeliness to prevent penalties and lost revenue. - Monitor and mitigate risk of non-payment, with emphasis on intake-related drivers. - Provide write-off and adjustment oversight, including root cause analysis. - Partner with billing and collections teams to resolve systemic front-end issues impacting reimbursement. - Analyze trends in front-end errors contributing to denials or delayed billing. - Develop, track, and report on key performance indicators, including: - Non-payment risk trends - Authorization turnaround times - Eligibility accuracy - Charge lag and days-to-bill - Front-end driven denial rates - Perform data analysis to identify trends and improvement opportunities. - Implement process improvements based on data insights. - Demonstrate solid performance or exceed performance standards in key job dimensions/attributes as defined on the Performance Appraisal for Office Staff. - Perform related duties, or as required or requested by supervisor. Benefits - Base Salary: $72,000-85,000 / year depending on qualifications. - Quarterly Bonus Opportunity. - Comprehensive benefits plan that includes: - Paid holidays, vacation, and sick leave. - Vision, dental, and medical health plans. - Employer paid life insurance. - 401k with company match. - Direct deposit and employee assistance program.

• Own GTM Analytics, Reporting, and Business Insights • Lead Loop’s GTM analytics and reporting strategy, providing clear visibility into performance, risk, and opportunity across the funnel. • Own forecasting, capacity planning, pipeline health, and performance management, partnering closely with Finance on planning and unit economics. • Build and maintain executive-level dashboards and models that inform proactive decision-making and serve as the single source of truth for GTM metrics. • Scale Systems and Revenue Technology • Own and optimize Loop’s GTM tech stack, including Salesforce and adjacent tools such as Gong, Replit, Lovable, Hex, Looker, Notion, and various AI Tools (Claude). • Evaluate, implement, and integrate new systems and AI-driven solutions to improve efficiency, insight, and execution. • Ensure strong adoption, clean data architecture, and scalable infrastructure across GTM teams. • Drive Enablement and Operational Consistency • Develop the processes, documentation, and training needed to support consistent execution across Sales, Marketing, and Merchant Success. • Strengthen onboarding, tool adoption, and ongoing enablement for GTM teams as Loop scales. • Define, monitor, and improve SLAs across the merchant journey, from pre-sale through post-sale. • Lead and Elevate Revenue Operations as a Strategic Function • Lead and develop Loop’s Revenue Operations team, setting clear expectations around ownership, accountability, and impact. • Establish RevOps as a strategic partner to GTM leadership through strong prioritization, execution, and operational discipline. • Create and maintain a clear RevOps roadmap that aligns cross-functional priorities and provides visibility into tradeoffs and progress.