• Generating leads • Engaging in inside sales activities • Communicating with potential clients • Assisting in the development of business opportunities • Working closely with the sales team to develop strategies and drive growth

Role Description To support the ongoing development and enhancement of our enterprise CRM platform built on Dynamics 365 Customer Engagement (CE), Dataverse, and the Microsoft Power Platform. This role will work under the guidance of the CRM Architect / Product Owner and will focus on hands-on delivery across Dynamics 365 CE workloads including: - Customer Service - Sales - Marketing The ideal candidate is comfortable moving quickly, partnering with multiple internal teams and external vendors, and delivering dependable solutions amid shifting priorities in a fast-paced, business-critical environment. Qualifications - Experience with Dynamics 365 Customer Engagement (CE) - Familiarity with Dataverse and Microsoft Power Platform - Ability to work collaboratively with teams - Strong problem-solving skills Requirements - Hands-on delivery experience in Dynamics 365 CE workloads - Ability to manage multiple priorities in a fast-paced environment - Experience partnering with internal teams and external vendors Benefits - Innovative global supply-chain solutions - Flexible solutions to complex problems - Robust Data Management and Analytics product suite Company Description APL Logistics provides innovative, global supply-chain solutions across Automotive, Consumer, Industrial and Retail markets. These solutions include: - Order Management - Distribution & Fulfillment - Customs Brokerage - Transportation products delivered across six regions Our brand was built alongside a culture of deep customer focus and attention, and we are known for providing flexible solutions to complex problems.

• Support revenue‑generating initiatives for all‑inclusive and select resort properties of a leading global hotel company through strategic partnerships with wholesalers and travel agents. • Build and maintain strong relationships with wholesale partner business development managers and front‑line travel agents within the designated territory. • Represent all‑inclusive and resort properties through in‑person and virtual sales calls, webinars, trainings, territory events, and familiarization (FAM) trips. • Plan and execute joint sales initiatives with wholesale partners, including agency visits, educational sessions, and promotional activations. • Deliver compelling, tailored sales presentations and materials that drive awareness, advocacy, and conversion across wholesale and travel‑agent channels. • Translate property features, resort experiences, room categories, and brand differentiators into clear, accurate, and easy‑to‑sell narratives. • Provide engaging product education that enables travel advisors to confidently understand key selling points, ideal guest profiles, and unique value propositions. • Develop concise selling tools, talk tracks, and support materials that simplify product knowledge and enhance advisor confidence and conversion. • Maximize advisor reach by engaging a high volume of selling travel agents during each interaction, event, or initiative. • Accurately record and maintain all sales activities, partner engagements, and travel‑agent interactions in Salesforce. • Maintain an up‑to‑date Outlook calendar reflecting meetings, sales calls, events, and travel. • Manage expenses and ensure timely, accurate submission of required documentation. • Participate professionally in required meetings, conference calls, and internal forums. • Collaborate effectively with internal stakeholders to support territory initiatives and commercial priorities. • Demonstrate flexibility to work non‑standard hours and perform reasonable ad‑hoc duties as needed. • Analyze wholesaler and travel‑agent account profiles to identify opportunity, prioritize relationships, and focus efforts on high‑potential partners. • Develop account‑specific sales strategies using relevant data to guide call planning, engagement approach, and content. • Segment and prioritize partners based on performance, market opportunity, brand alignment, and growth potential. • Customize presentations and messaging using insights and independent judgment to ensure relevance and impact. • Review performance trends with partners to understand drivers of growth or decline and identify new business opportunities. • Leverage market insights and advisor feedback to refine property positioning and make the resort portfolio easier to understand, recommend, and sell.

• Prospect new business opportunities through outbound outreach including email, LinkedIn, and other channels, creating custom and vertical specific insights as needed. • Qualify inbound and outbound leads to determine fit and sales readiness • Improve EDO target account contact list by researching target accounts and key decision-makers. • Maintain accurate activity and pipeline tracking in Hubspot • Collaborate with marketing and sales teams on campaigns and messaging • Stay informed on industry trends, competitive landscape, and company offerings • Deliver compelling, concise insights to spark prospect interest and book initial meetings. • Support ROI analyses to help prospects quantify the value of EDO solutions. • Maintain and update our internal insights library with relevant examples and case studies. • Collaborate with Sales to complete RFP/RFI submissions, focusing on technical and strategic questions. • Serve as the liaison between Sales and technical experts, ensuring accurate and timely responses. • Own the management and development of a searchable RFI response database to streamline future submissions. • Handle security questionnaires using existing documentation and coordinate with the EDO Security team when needed.