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Senior Product Manager, OX Retention – Expansion

Product ManagerProduct ManagerFull TimeRemoteSeniorTeam 51-200H1B No SponsorCompany SiteLinkedIn

Location

Armenia

Posted

5 days ago

Salary

$4.9K - $5.3K / month

Seniority

Senior

Bachelor Degree5 yrs expEnglish

Job Description

Senior Product Manager, OX Retention – Expansion

Fundraise Up

• Retention and expansion growth across active organizations • Average Processing Volume (APV) / ARR per Active Customer • Cross-product adoption strategy for Organization Experience capabilities • Retention and expansion roadmap (6–12 months / 2027 horizon) • Discovery pipeline (qualitative & quantitative) • Identification of churn signals and expansion opportunities • Concept development and validation before delivery • Cross-functional retention and monetization initiatives • Adoption blocker identification and resolution prioritization • Scale / iterate / kill decisions based on initiative outcomes • North Star metrics and metric tree for retention, adoption, and monetization outcomes

Job Requirements

  • 5+ years in Product Management, preferably in B2B SaaS, retention, monetization, growth, or customer lifecycle environments
  • Experience operating at a Senior+ level of scope and influence
  • Strong analytical and problem-solving skills with the ability to identify root causes behind adoption and churn challenges
  • Proven ability to design and execute cross-functional growth initiatives
  • Strong discovery background: customer interviews, behavioral analysis, funnel analysis, hypothesis generation
  • Experience working with customer lifecycle, retention, activation, or expansion motions
  • Ability to size opportunities and prioritize initiatives by business impact
  • Experience collaborating with Customer Success, GTM, PMM, and Product organizations
  • Comfort working with AI/ML-enabled products or data-driven personalization
  • Strong stakeholder management and influence skills
  • Fluent English (C1+).

Benefits

  • 31 days off
  • Company subsidized medical insurance
  • 100% paid telemedicine plan
  • Home Office Setup Assistance: the company offers assistance with purchasing furniture (office chair, office desk, monitor) and other items to create a comfortable workspace.
  • English learning courses (50% reimbursement, up to $1,000 annually).
  • Relevant professional education (100% reimbursement, up to $1,500 annually).
  • Gym or swimming pool (50% reimbursement, up to $500 annually).
  • Co-working (up to $250 monthly).
  • Remote working.

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