• Support program management efforts for cross-functional initiatives impacting multiple solution areas. • Assist with rhythm of business activities, including planning, tracking, and reporting on key programs. • Coordinate projects by developing detailed plans, timelines, and deliverables to achieve organizational goals. • Facilitate communication across stakeholders, including leadership, operations, and cross-functional teams. • Prepare and present reports, updates, and findings to stakeholders. • Analyze resource requirements, timelines, and project feasibility to support decision-making. • Collaborate with internal teams (e.g., business, marketing, operations) to align on program objectives and execution. • Track progress and ensure accountability on deliverables and milestones. • Support documentation, process improvements, and program governance activities. • Review project-related materials such as plans, cost estimates, and program documentation.

• Lead and oversee complex programs consisting of multiple interrelated software projects. • Coordinate multiple project managers and the involved project teams. • Analyze, prioritize and refine requirements together with customers and internal business units. • Design cross-functional technical and business solution concepts. • Establish appropriate program governance structures and manage formats such as steering committees and management reviews. • Monitor progress, quality and achievement of objectives across all program projects. • Plan, coordinate and support testing, product releases and rollouts at the program level. • Organize and facilitate workshops, alignment meetings and training within the program context.

Role Description We are seeking a diligent, organized, and detail-oriented Certified Medical Assistant (CMA) to manage and coordinate our Patient Assistance Program (PAP). In this role, you will act as a vital bridge between uninsured, underinsured (including Medicare donut hole), and undocumented patients, and the pharmaceutical manufacturers providing life-changing brand-name medications at no cost. Modeled after our successful Patient Administration Services (PAS) framework, this role relies heavily on medical terminology fluency, accurate EMR data entry, and proactive communication to offload administrative burdens from the internal pharmacy team. Key Responsibilities - Application Management: Proactively complete, submit, and track complex manufacturer PAP applications utilizing the Med Data platform. - Patient Intake & Coordination: Work remotely with patients to obtain necessary documentation, including proof of income, household size, or signed income attestations. - Provider Engagement: Coordinate closely with clinic prescribers to obtain "wet" signatures, electronic authorizations, and physical/hard copy prescriptions required by manufacturers. - Refill & Lifecycle Tracking: Manage a rolling queue of approximately 120 applications/refills per month. Track medication pickup dates and initiate renewal applications 90 days in advance to eliminate lapses in patient therapy. - Inter-departmental Logistics: Maintain strict communication loops with physical RVH pharmacy hubs to alert them of incoming facility-delivered medications. - Compliance & Record Keeping: Ensure all workflows and credentialing records strictly conform to OSV and FTCA oversight requirements. Digitally scan and upload all paperwork neatly into NextGen and Med Data. Qualifications - Active Certified Medical Assistant (CMA) certification or registration. - Proficient with EHR systems (NextGen experience a plus; must be willing to undergo full training for an upcoming August migration to eClinicalWorks). - Exceptional phone etiquette and professional writing skills. - Ability to use translation tools (such as digital interpretation lines or specialized translation devices) to communicate effectively with a diverse patient base, including a significant Spanish-speaking population. - High level of self-motivation to work remotely, meticulous organizational skills, and a mission-driven approach to patient advocacy. - Familiarity with pharmacy workflows, care coordination, or prior authorization processing is highly preferred. Requirements - Strong analytical, organizational, and problem-solving skills. - Strong written and verbal communication skills. - Ability to manage multiple priorities and meet deadlines in a remote work environment. - High level of accuracy and attention to detail. Benefits - All employees must have a HIPAA compliant workplace that is free of any distractions. - The workplace must be in a room with a locked door to prevent accidental PHI disclosures. - The home office must have high-speed internet and a CCS approved computer with two monitors. Physical Demand Includes but is not limited to vision, hearing, repetitive motion, typing, sedentary, and extended viewing of a work environment computer screen. Reasonable accommodation may be made, with advanced notice, to enable individuals with disabilities to perform the essential functions and expectations of the position without compromising patient care.

Title: Revenue Cycle Program Manager Location: St. Louis, Missouri (Remote) Job Description: Role Overview We are seeking a Program Manager to lead complex Healthcare IT programs. This role focuses on prior authorization automation, improving integration between providers and payers, and reducing administrative burden across the revenue cycle. The position involves leading large, cross-functional programs and requires strong stakeholder and executive communication skills. Key Responsibilities - Deliver programs across scope, schedule, budget, and quality constraints. - Lead cross-functional teams and manage multiple concurrent projects. - Manage risks, issues, budgets, and overall program execution. - Drive stakeholder alignment across clinical, IT, and payer teams. - Lead vendor partnerships and drive the adoption of new workflows and systems. Required Qualifications Experience: - 5-7+ years of Healthcare IT Program Management experience. - Proven experience with Revenue Cycle processes. - Knowledge of Prior Authorization workflows. - Experience leading large, cross-functional programs. Technical Skills: - Prior Authorization and Utilization Management workflows. - HL7 FHIR and interoperability frameworks (e.g., Da Vinci guides). - EDI transactions (e.g., X12 278). - EHR integrations (Epic, Cerner). Education: - A Bachelor's degree is required, with a preference for a technical field. Preferred Qualifications - PMP / PMI certification is preferred. Regulatory Knowledge - Familiarity with CMS prior authorization mandates. - Understanding of HIPAA / PHI compliance. We are an equal opportunity employer and welcome applications from all qualified candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex Systems. Employee Type: Contract Remote: Yes Location: St. Louis, MO, US Job Type: Scientific and Clinical Pay Range: $80 - $127 per hour