Role Description The Customer Success Partner – Product Specialist plays a key role in helping customers maximize the value of the Personetics Platform through onboarding, enablement, optimization, and ongoing performance management. This is a customer-facing, product-focused role that combines strong platform expertise, technical aptitude, and analytical thinking. You will: - Guide customers through platform workflows, best practices, and insight management. - Lead training sessions and certification workshops. - Help customers confidently adopt and evolve their engagement strategies. - Analyze platform performance, present adoption trends, and business-impact metrics. - Turn data into actionable recommendations that drive measurable outcomes. - Collaborate closely with Customer Success, Product, Professional Services, Sales, Solution Engineering, and Marketing teams. The ideal candidate is customer-centric, curious, and data-driven, with the ability to operate at the intersection of technology, analytics, and business strategy while building strong relationships with leading financial institutions. Location: Remote – Philippines Responsibilities - Serve as a key platform consultant across Personetics, maintaining deep knowledge of our platform. - Lead the configuration, customization, and implementation of insights within the platform to support client-specific business objectives and use cases. - Own onboarding of new customers on the Personetics Console, delivering structured training sessions that ensure strong foundational understanding of platform workflows, governance, and best practices. - Lead onsite and virtual platform certification workshops, enabling client teams to confidently manage, evolve, and optimize their insight strategies independently. - Lead and support regular client performance reviews, including preparation of performance analysis, identification of trends, review of adoption and usage metrics, and presentation of actionable recommendations. - Build reusable insight frameworks and templates that enable scalable customization while maintaining high standards of quality and governance. - Leverage AI tools on a regular basis to accelerate insight ideation, performance analysis, documentation, and enablement materials. - Track client requests, open issues, enhancement needs, and feedback themes in a structured and consistent manner, ensuring visibility, follow-up, prioritization, and escalation where required. - Collaborate with more senior Directors, regional VPs, and Client Success leadership to support strategic accounts, prepare executive-level client discussions, and align platform recommendations with regional account priorities. - Collaborate cross-functionally with Product, Delivery, Business Analysts, Sales and Marketing to ensure alignment on platform capabilities, best practices, and client needs. Qualifications - 3–6 years of experience in a similar B2B SaaS role - business, product, or product-oriented customer-facing role. - Demonstrated ability to lead customer training sessions, workshops, consulting engagements, or performance-review discussions with confidence and clarity. - Proven experience working with a technical product or platform environment. - Experience with customer success platforms, ticketing systems, CRM tools, or structured client-request tracking processes. - Strong analytical skills with advanced Excel proficiency and experience working with BI and data analytics tools (e.g., Power BI, Databricks or similar). - Comfortable working with AI tools to enhance productivity, analysis, and workflows. - Excellent communication skills in English (written and verbal). - Willingness and ability to travel to customer sites as needed (approximately 25%). Nice to have - Familiarity with data systems, system integrations, IT environments, or Linux-based infrastructure. - Experience in fintech or the financial services industry. Benefits

At DraftKings, AI is becoming an integral part of both our present and future, powering how work gets done today, guiding smarter decisions, and sparking bold ideas. It's transforming how we enhance customer experiences, streamline operations, and unlock new possibilities. Our teams are energized by innovation and readily embrace emerging technology. We're not waiting for the future to arrive. We're shaping it, one bold step at a time. To those who see AI as a driver of progress, come build the future together. The Crown Is Yours As an ASO Specialist, you'll help shape how millions of customers discover and engage with our mobile apps. You'll drive App Store Optimization initiatives that improve visibility, increase conversion rates, and support sustainable organic growth across the Apple App Store and Google Play Store. Working closely with Creative, Marketing, Analytics, and Engineering teams, you'll turn insights into action, optimize customer acquisition experiences, and help ensure our app listings remain competitive in a fast-moving marketplace. Your work will directly influence how customers find, evaluate, and engage with our apps. What you'll do as an ASO Specialist - Execute App Store Optimization initiatives across app listings, including metadata updates, keyword optimization, and creative asset refreshes. - Conduct keyword research, competitive analysis, and market assessments to identify opportunities to improve visibility and organic acquisition. - Support experimentation efforts by setting up, quality checking, monitoring, and analyzing A/B tests across app store listings. - Analyze performance metrics, including installs, conversion rates, keyword rankings, and organic growth trends, and translate findings into actionable recommendations. - Partner with Creative, Marketing, Analytics, and Engineering teams to implement optimization strategies and support business priorities. - Maintain app store listings to align with seasonal campaigns, app releases, feature launches, promotions, and evolving customer needs. - Monitor app store algorithm changes, industry trends, and competitor activity to identify emerging opportunities and risks. - Track and report on key performance indicators, helping measure the impact of optimization initiatives and inform future strategy. What you'll bring - A Bachelor's Degree in Marketing, Business, Analytics, or a related field. - At least three years of experience in App Store Optimization, with experience driving organic growth and conversion optimization for mobile apps. - Knowledge of app store ranking factors, search algorithms, and mobile acquisition best practices. - Experience working with App Store Connect, Google Play Console, Sensor Tower, AppTweak, or similar optimization and analytics platforms. - Strong analytical skills with experience using Excel or comparable data analysis tools to identify trends and uncover opportunities. - Familiarity with A/B testing methodologies and a data-driven approach to measuring performance. - Strong attention to detail, organizational skills, and the ability to manage multiple priorities in a fast-paced environment. - Excellent written and verbal communication skills, with the ability to present insights and recommendations to cross-functional stakeholders. #LI-MZ1 #AC2025 Join Our Team We're a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston. As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment. Don't worry, we'll guide you through the process if this is relevant to your role. The US base salary range for this full-time position is 89,600.00 USD - 112,000.00 USD, plus bonus, equity, and benefits as applicable. Our ranges are determined by role, level, and location. The compensation information displayed on each job posting reflects the range for new hire pay rates for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific pay range and how that was determined during the hiring process. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Role Description As a Clinical Development Specialist (CDS) in Electrophysiology (EP), you are responsible for driving market share within defined and detractor accounts while supporting the adoption of Abbott technologies. You will act as a backup to the Field Technical Engineer (FTE) team where required. In addition, you will contribute to the implementation and execution of regional education programs and marketing initiatives, ensuring alignment with the central EMEA strategy and supporting the overall business growth in Germany. Roles & Responsibilities - Execute strategic direction per competitor account with territory manager & support sales team in engaging trial/use of Abbott technology; take on commercial responsibilities as and when required. - Provide primary technical support to physicians and nurses during Electrophysiology procedures using Abbott equipment over the assigned territory while bringing new centers/physicians on board. - Drive adoption of Abbott technologies by supporting trials, product evaluations, and strategic account initiatives in collaboration with Sales. - Provide hands-on technical and clinical support during electrophysiology procedures and onboard new centers and physicians. - Deliver targeted training programs for physicians, healthcare professionals, and internal teams in alignment with central education strategies and ensure effective handover to Field Technical Engineers in post-trial phase. - Design and deliver training programs for physicians, healthcare professionals, and internal teams in alignment with central education strategies. - Support Train-the-Trainer concepts and contribute clinical expertise to customer presentations and internal meetings. - Support product launches, congresses, and marketing initiatives, ensuring effective local execution of central strategies. - Gather and analyze market insights, customer feedback, and competitor activities to support Sales & Marketing decisions. - Understand how Abbott’s product portfolio compares to competition, to be able to offer an Abbott’s solution to customer in as many situations as possible. - Produce concise market and competition reports for the Sales and Marketing team, providing the organization with competitive devices information. - Proactively communicate to the Sales and Marketing organization relevant information that can pertain to: the account, the physicians, product preferences, procedural preference, etc. Qualifications - Education in scientific, medical or technical field; Bachelor or Master degree preferred but not a must. - Medical background or Qualification as Medizinprodukteberater (according to MPG) is a plus. - In-depth experience in a EP technical role, ideally 5+ years. - Familiarity with Cath lab and operating room procedures and protocol. - Strong Cardiac Anatomy & Physiology knowledge. - Experience in designing and delivering training programs. - Entrepreneurial spirit, willing to support Abbott’s product technically and from a sales perspective. - Good computer utilization and presentation skills to include: MS Office (MS Word, MS Excel, Power Point) and Email. - Fluent in German and English. - Willingness to travel extensively. Benefits - Career development with an international company where you can grow the career you dream of. - An attractive benefits package. - A company recognized as a great place to work in dozens of countries around the world. - Named one of the most admired companies in the world by Fortune. - Recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists. - A challenging position in a fast-growing crisis independent industry. - To become part of a dynamic, highly educated, highly skilled, and motivated team. - Flat hierarchies, open appreciative mentality, and efficient, constructive lines of communication. - Multi-national environment, where we foster the development of our talents within the enterprise.

Role Description As a Product Value Specialist at Solventum, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world. This role is responsible for promoting, training, and ensuring the proper implementation of Solventum solutions within hospitals, clinics, and other healthcare institutions. It involves direct interaction with healthcare professionals to penetrate the market, drive product adoption, and ensure the correct use of products. The impact you will have in this role includes: - Conducting visits within hospitals, clinics, and other healthcare institutions to present and promote our products. - Establishing and maintaining strong relationships with physicians, nurses, administrators, and purchasing staff. - Understanding customer needs and providing appropriate solutions. - Implementing account management by mapping physicians and procedures in assigned accounts. - Maximizing the potential of each account and ensuring a deep understanding of their needs and expectations. - Promoting the proper use and sale of Solventum solutions by effectively presenting different medical devices. - Highlighting benefits and technical features, demonstrating their use to healthcare professionals. - Supporting the Channel Leader in identifying key opportunities in tender events. - Driving the development of best practices by training and utilizing educational and marketing strategies. - Achieving product penetration within hospital operating rooms. - Leading customer product evaluations and conversions, including educational activities. - Working together with business partners to develop relationships with key customers/accounts. - Developing standardization protocols with hospitals for the use of our solutions. - Participating in local/regional seminars, trade shows, and conferences. - Gathering and sharing customer and competitor information. - Responding to customer needs/inquiries through 1:1 interactions with HCPs. Qualifications - Bachelor’s degree or higher. - Four years of experience in medical device, Medicine, Nursing, Health Sciences, Healthcare, or Marketing. - Expert clinical experience and updated knowledge of the operating room environment. - Solid understanding of medical products and technologies. - Knowledge of hospital supply management processes. - Strong focus on achieving results. - Public speaking and effective presentation skills. - Time and territory management. - Intermediate to advanced Spanish proficiency preferred. - Proficiency with Microsoft Office Suite and Power BI. - Experience with Salesforce. - Customer orientation, problem-solving, adaptability to change, teamwork, oral expression, and assertive communication. Requirements - Work location: Remote-United States. - May include up to 70% domestic/international travel. - Must be legally authorized to work in the destination country without requiring a work visa sponsorship. Benefits - Competitive compensation and benefits. - Expected compensation range: $96,000 - $132,000. - Benefits may include Medical, Dental & Vision, Health Savings Accounts, Flexible Spending Accounts, Disability Benefits, Life Insurance, Voluntary Benefits, Paid Absences, and Retirement Benefits.