• Manage daily site updates including messaging swaps, asset changes, and content refreshes within our CMS Pack Digital • Coordinate closely with Marketing, CRM, and Creative to align onsite execution with campaign messaging • Submit Creative Briefs for scheduled promotions and ensure all assets are accounted for • Own the launch of our Holiday campaigns, ensuring on-time and accurate site transitions throughout the season • Ensure accuracy, timing, and quality control of all scheduled website changes • Support execution of supplemental marketing initiatives such as gifting programs and custom landing pages as needed • Manage site merchandising, updating prices and inventory allocations in Shopify for both the DTC and Wholesale store, in partnership with our Operations team • Own the configuration of new products, ensuring the accurate and comprehensive product data is configured across our technical stack (CMS, Shopify, and Recharge Subscriptions) • Execute new product launches, including some limited after-hours publishing and QA • Configure A/B tests within the CMS platform in partnership with the Director of Digital Product • QA test variations and comprehensively report issues to engineering • Define, track, and measure success metrics for experiments and feature launches • Run weekly SEO and monthly Accessibility reports and document and report issues to engineering

• Manage order fulfillment operations including coordination with warehouses, shipping carriers (UPS, FedEx), and tracking deliveries. • Handle e-commerce customer service inquiries, including order issues, returns, and claims with shipping carriers. • Support wholesale and B2B client shipments, ensuring timely and accurate deliveries. • Collaborate with the operations team to optimize processes and improve efficiency. • Identify potential issues proactively and resolve them independently to maintain smooth workflow • Maintain high standards of data accuracy in order management systems. • Assist in implementing new tools or platforms to enhance e-commerce operations and customer experience.

• Build scalable, high-performance eCommerce solutions using Shopify (including Hydrogen/Storefront API), Gadget.dev, and headless CMS platforms. • Work in close collaboration with cross-functional teams design, product, DevOps, and QA to architect, develop, and deploy robust eCommerce applications.

Role Description We are looking for a commercially sharp, analytically brilliant Senior Ecommerce Growth Strategist to own and execute performance marketing strategies across Google Ads, Microsoft Ads, Meta Ads, Klaviyo. This isn't a role for fluff or vanity metrics; you will be digging into hard data, finding root causes, and directly impacting our clients' bottom lines. - Data-Driven Strategy: Analyse complex data sets to identify growth bottlenecks and commercial opportunities for 7 and 8-figure ecommerce stores. - Campaign Architecture: Build, optimise, and scale high-performing campaigns across Paid Search, Paid Social, and Retention channels. - Commercial Leadership: Serve as a trusted advisor to clients, communicating performance data clearly and translating technical metrics into business ROI. - Managed Channels: Google Ads (70%), Microsoft Ads (10%), Meta Ads (10%), Klaviyo (10%). - Continuous Testing: Run rigorous A/B tests across ad creatives, landing pages, and audience segments to squeeze maximum efficiency out of ad spend. Qualifications - Minimum 5+ years of commercial e-commerce performance marketing experience (preferably agency-side). - A degree in a quantitative, analytical, or STEM subject is essential (e.g. Economics, Data Science, Maths, Science, Computing, or highly analytical Business/Marketing degrees). - Active Google Ads Certification is mandatory. - You have a strong commercial acumen and high attention to detail. - You are highly comfortable leveraging modern AI tools (e.g. Gemini Pro, Claude Pro/Max or ChatGPT Business) to optimise your daily productivity and output. - Strong presentational and client communication skills are essential. - Candidates must be physically based in the UK and hold the right to work without restriction. Requirements - Experience in e-commerce performance marketing. - Education in a quantitative, analytical, or STEM subject. - Active Google Ads Certification. - Strong commercial acumen and attention to detail. - Comfort with modern AI tools. - Strong communication skills. - Must be based in the UK. Benefits - Remote Freedom: Work from anywhere in the UK with a team that has mastered remote collaboration. - Work-Life Balance: A standard 35-hour week (9am–5pm) with the genuine flexibility to scale down to a 28-hour (4-day) week to support family life. - Exceptional Leave: 38 days of total annual leave (28 days holiday + 9 statutory days + your birthday off). - Premium Gear: A dedicated budget for a high-spec work laptop (MacBook, Dell XPS, etc.) after your probation (3 months), plus top-tier noise-cancelling headphones for deep "flow state" work. - Cutting-Edge AI Access: Full access to cutting edge LLMs. - Financial Security: 5% employer pension contribution and comprehensive Life Cover.