Role Description Wir suchen einen E Commerce Manager, der Shopify wirklich beherrscht, Verantwortung übernehmen kann und in einem schnellen Umfeld souverän bleibt. - Du betreust Shopify Projekte und arbeitest täglich im Backend. - Du baust Collections, bringst Struktur in Shops, setzt Features um und denkst logisch. - Du bist eng im Austausch mit unseren Kunden und führst Gespräche auf Deutsch und Englisch. - Du koordinierst Entwickler, wenn es technisch wird. - Du unterstützt unsere Kunden nicht nur im Shop, sondern auch bei Prozessen, Struktur und strategischen Themen. - Du unterstützt das Team, wenn irgendwo Unterstützung gebraucht wird. - Du setzt selbst um. Qualifications - Shopify Praxis, nicht nur Theorie - Verständnis für Shop Logik und E Commerce Prozesse - Sicherheit im Kundenkontakt - Gutes Englisch - Eigenständiges Arbeiten ohne Dauer Briefing - Struktur auch wenn es schnell wird - Technisch sicher genug, um Dinge selbstständig umzusetzen Benefits - Remote Arbeit - Flexible Arbeitszeiten, solange Projekte laufen aber auch zu den Arbeitszeiten unserer Kunden - Viel Verantwortung und wenig Hierarchie - Ein internationales Team, das direkt kommuniziert, ehrlich Feedback gibt und füreinander einsteht.

• Manage daily site updates including messaging swaps, asset changes, and content refreshes within our CMS Pack Digital • Coordinate closely with Marketing, CRM, and Creative to align onsite execution with campaign messaging • Submit Creative Briefs for scheduled promotions and ensure all assets are accounted for • Own the launch of our Holiday campaigns, ensuring on-time and accurate site transitions throughout the season • Ensure accuracy, timing, and quality control of all scheduled website changes • Support execution of supplemental marketing initiatives such as gifting programs and custom landing pages as needed • Manage site merchandising, updating prices and inventory allocations in Shopify for both the DTC and Wholesale store, in partnership with our Operations team • Own the configuration of new products, ensuring the accurate and comprehensive product data is configured across our technical stack (CMS, Shopify, and Recharge Subscriptions) • Execute new product launches, including some limited after-hours publishing and QA • Configure A/B tests within the CMS platform in partnership with the Director of Digital Product • QA test variations and comprehensively report issues to engineering • Define, track, and measure success metrics for experiments and feature launches • Run weekly SEO and monthly Accessibility reports and document and report issues to engineering

• Manage order fulfillment operations including coordination with warehouses, shipping carriers (UPS, FedEx), and tracking deliveries. • Handle e-commerce customer service inquiries, including order issues, returns, and claims with shipping carriers. • Support wholesale and B2B client shipments, ensuring timely and accurate deliveries. • Collaborate with the operations team to optimize processes and improve efficiency. • Identify potential issues proactively and resolve them independently to maintain smooth workflow • Maintain high standards of data accuracy in order management systems. • Assist in implementing new tools or platforms to enhance e-commerce operations and customer experience.

• Build scalable, high-performance eCommerce solutions using Shopify (including Hydrogen/Storefront API), Gadget.dev, and headless CMS platforms. • Work in close collaboration with cross-functional teams design, product, DevOps, and QA to architect, develop, and deploy robust eCommerce applications.