Datadog provides cloud-scale monitoring and security for metrics, traces and logs in one unified platform.
Deal Desk Analyst
Location
California + 2 moreAll locations: California | Oregon | Washington
Posted
3 days ago
Salary
$68K - $100K / year
Seniority
Senior
Job Description
Deal Desk Analyst
Datadog
• Develop in-depth knowledge of Datadog’s licensing and pricing models to provide deal structuring and quoting support to our global sales teams • Be a creative problem solver who finds a way to meet customers’ needs while adhering to Datadog’s selling policies • Solve customer satisfaction issues following execution of the deal • Actively negotiate deals directly with the customer as needed • Work cross functionally across various stakeholder groups including legal, contracts, sales operations, order management, revenue, finance and product management • Function as point of contact and subject matter expert for Sales on deal pricing matters • Drive adherence to internal controls, protocols and business rules
Job Requirements
- At least 4 years of overall experience including related processes such as sales operations, finance, sales strategy, and sales enablement
- At least 2 years of experience with deal structuring/quoting complex SaaS transactions for a fast-growing multi-national company
- Working knowledge of revenue recognition principles
- Must be comfortable representing the company to customers in negotiations and resolving customer satisfaction issues
- Strong attention to detail
- Ability to multi-task
- Strong communication skills
- Ability to work in fast paced, high pressure environment
- Strong quantitative skills
- Strong MS Word, Excel and PowerPoint skills
Benefits
- Generous and competitive benefits package
- New hire stock equity (RSUs) and employee stock purchase plan
- Continuous career development and pathing opportunities
- Product training to develop an in-depth understanding of our product and space
- Best in breed onboarding
- Internal mentor and buddy program cross-departmentally
- Friendly and inclusive workplace culture
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