• Make high-volume outbound calls to new leads and recently acquired customers, converting interest into committed subscriptions. • Own the zero-to-90 retention window—proactively following up with new subscribers to keep them engaged, informed, and on-plan through their first three deliveries. • Handle objections with confidence and close: whether it's price sensitivity, feeding questions, or general hesitation, you turn skeptics into advocates. • Manage your pipeline with discipline—logging activity, tracking outcomes, and keeping your CRM current so nothing slips. • Partner with the Concierge and Care teams to ensure warm handoffs and seamless customer experiences when needs go beyond sales. • Represent the Sundays brand with energy and authenticity—customers can tell when you actually love what you're selling.

Role Description As an Inside Sales Representative on our Advertising team, you’ll help grow one of the most compelling place-based media networks in the country: real environments, real audiences, and high-dwell consumer moments. You’ll work directly with SMB, regional, mid-market, and select national advertisers owning relationships from outbound prospecting through close, renewal, and account growth. This is a true full-cycle sales role with a strong outbound focus. You’ll build pipeline, develop media recommendations, close business, manage renewals, and grow long-term advertiser relationships. Success in this role requires: - Strong prospecting discipline - Comfort operating autonomously - Curiosity about the evolving digital out-of-home (DOOH), retail media, and advertising landscape What You’ll Do - Build and Manage Outbound Pipeline - Prospect and develop new advertising opportunities across SMB, regional, and mid-market accounts, with exposure to select national advertisers and agencies - Generate pipeline through outbound outreach, relationship-building, networking, referrals, and market research - Develop fluency in Rockbot’s place-based media inventory across audio, TV, and digital signage offerings - Identify advertisers with strong contextual, audience, or event-based alignment opportunities across Rockbot venues and audiences - Own the Full Sales Cycle - Qualify opportunities, pitch solutions, develop media recommendations and proposals, negotiate terms, and close business - Manage advertiser and agency relationships from first conversation through renewal and account expansion - Educate advertisers and agencies on the value of reaching consumers in high-dwell, real-world environments - Partner cross-functionally with Ad Operations and Account Management to support campaign execution and advertiser success - Drive Revenue Growth - Meet or exceed monthly and quarterly revenue goals through disciplined pipeline management and consistent outbound activity - Balance hunting new business with managing renewals, repeat business, and account growth opportunities - Learn how different advertiser verticals, media objectives, and campaign strategies impact sales performance - Use campaign performance insights and client feedback to identify optimization and upsell opportunities - Operate with Strong Sales Discipline - Maintain accurate opportunity tracking, forecasting, and pipeline hygiene in Salesforce and HubSpot - Prioritize high-potential opportunities using data, market insights, and advertiser demand signals - Contribute market feedback, competitive insights, and advertiser trends during team planning discussions - Operate effectively in a lean, evolving environment where sales reps maintain significant ownership over the customer experience Qualifications - A college degree (BA, BS, or equivalent) is required - 1–4 years of experience in advertising, media, media sales, media planning, media buying, account management, client services, agency services, or consultative sales - Prior experience within advertising agencies, media agencies, publishers, digital media companies, broadcast media, retail media networks, digital out-of-home media or ad tech strongly preferred - Experience prospecting and generating pipeline in a high-volume outbound environment, or a demonstrated desire to transition from a client-facing advertising or media role into a sales-focused career path - Strong communication and relationship-building skills with the ability to adapt messaging across advertisers, agencies, and business stakeholders - Genuine interest in advertising, media, consumer behavior, audience targeting, campaign strategy, digital out-of-home, retail media, or omnichannel marketing - Ability to discuss campaign objectives, audience alignment, media recommendations, and business outcomes with prospective advertisers - An interest in owning a full-cycle sales process with meaningful autonomy and accountability - Familiarity with CRM and sales engagement tools (Salesforce and HubSpot preferred) - Ability to thrive in a fast-moving, evolving environment with lean support structures - Located in or willing to work West Coast hours (Pacific or Mountain time) Requirements - A college degree (BA, BS, or equivalent) is required - 1–4 years of experience in advertising, media, media sales, media planning, media buying, account management, client services, agency services, or consultative sales - Prior experience within advertising agencies, media agencies, publishers, digital media companies, broadcast media, retail media networks, digital out-of-home media or ad tech strongly preferred - Experience prospecting and generating pipeline in a high-volume outbound environment, or a demonstrated desire to transition from a client-facing advertising or media role into a sales-focused career path - Strong communication and relationship-building skills with the ability to adapt messaging across advertisers, agencies, and business stakeholders - Genuine interest in advertising, media, consumer behavior, audience targeting, campaign strategy, digital out-of-home, retail media, or omnichannel marketing - Ability to discuss campaign objectives, audience alignment, media recommendations, and business outcomes with prospective advertisers - An interest in owning a full-cycle sales process with meaningful autonomy and accountability - Familiarity with CRM and sales engagement tools (Salesforce and HubSpot preferred) - Ability to thrive in a fast-moving, evolving environment with lean support structures - Located in or willing to work West Coast hours (Pacific or Mountain time) Benefits - A front-row seat in two rapidly growing advertising categories: DOOH and retail media - Backed by Google and Universal Music Group; trusted by brands across fitness, restaurants, retail, hospitality, and entertainment - A media platform that delivers measurable real-world audience engagement - A high-ownership environment where strong performers can directly influence revenue growth - Competitive compensation with uncapped commission, equity, benefits, and meaningful career growth opportunities

Role Description As an Inside Sales Representative, you will play an integral role in the Company by developing new business through analysis of account potential, initiating, developing and closing sales, and recommending new programs and sales strategies. - Services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential clients. - Identifies development potential in accounts by studying current business; interviewing key customer personnel and company personnel who have worked with customer; identifying and evaluating additional needs; analyzing opportunities. - Focuses sales efforts by studying existing and potential volume of dealers. - Keeps management informed by submitting activity and results reports, weekly work plans, and monthly and annual territory analysis. - Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc. - Contributes information to sales strategies by evaluating current product results; identifying needs to be filled; monitoring competitive products; analyzing and relaying customer reactions. - Recommends changes in products, service, and policy by evaluating results and competitive developments. - Resolves customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management. - Contributes to team effort by accomplishing related results as needed. - Initiates sales process by building relationships; qualifying potential; scheduling appointments, and cold calling. - Develops sales by making initial presentation; explaining product and service enhancements and additions; introducing new products and services. - Closes sales by overcoming objections; preparing contracts. - Acquire companies that have no significant revenue history with our organization by selling our products and services. - Initiate and develop a strong relationship with companies. - Determine customers' needs and prepare proposals to sell services that address these needs. - Give online demonstrations to clients in order to handle objections and convince customers to buy. - Manage growth of new business by transitioning them to be loyal customers. Qualifications - Excellent written & oral communication skills - Ability to effectively interact with various internal and external customers/vendors - Ability to multi-task - Ability to organize efficiently and effectively - Ability to exercise logical and sound judgment - Ability to work independently - Proficient skills using MS Office Suite (MS Excel, Project, Word, PowerPoint, Outlook) - Proficient project management skills - Proficient decision making and problem-solving skills Requirements - Bachelor’s Degree required - Industry and customer facing experience preferred Benefits - Competitive Benefits - Paid Time Off - 401(k) Savings Plan - This position is eligible for bonus based on performance.

Role Description The Inside Sales Representative – Infusion Pharmacy is responsible for generating and growing patient referrals by building relationships with physician offices, referral coordinators, and clinical staff. This role focuses on proactive outreach through phone, email, and virtual engagement to educate healthcare providers on infusion therapy services, streamline referral processes, and ensure patients are connected to appropriate therapy options. The Inside Sales Representative will work closely with field sales teams, intake teams, and clinical staff to drive referral growth across targeted specialties such as: - Neurology - Immunology - Rheumatology - Gastroenterology - Dermatology - Other infusion-related specialties This role plays a key part in expanding access to care while supporting physicians and their staff with efficient referral coordination. Qualifications - Bachelor’s degree preferred, or equivalent healthcare sales experience. - 2 or more years of inside sales, healthcare sales, or referral development experience preferred. - Experience working with physician offices, specialty clinics, or healthcare providers is highly desirable. - Experience in infusion therapy, specialty pharmacy, home infusion, or healthcare services preferred. Requirements - Conduct outbound calls to physician offices, referral coordinators, nurses, and office managers to introduce and promote infusion pharmacy services. - Build and maintain relationships with referral coordinators and key administrative staff responsible for patient referrals. - Educate physician offices on available infusion therapies, patient eligibility, and referral pathways. - Identify opportunities to convert existing patient referrals and uncover new referral sources. - Maintain regular contact with high-value accounts to ensure the organization remains top-of-mind for infusion referrals. - Guide physician offices through the referral process and ensure referrals are submitted accurately and efficiently. - Coordinate with internal intake and clinical teams to support patient onboarding and therapy initiation. - Provide updates to referring offices regarding patient status, approvals, and therapy start timelines when appropriate. - Serve as a resource to physician offices for questions related to therapy access, documentation requirements, and referral procedures. - Partner with field sales representatives to support territory growth and strengthen relationships within targeted accounts. - Assist in expanding account coverage in markets without dedicated field sales support. - Help validate and expand tertiary referral opportunities within physician practices and healthcare systems. - Serve as an extension of the outside sales representative by acting as an additional point of contact for physician offices and referral coordinators, ensuring timely communication, follow-up, and support between in-person visits. - Maintain accurate documentation of all outreach activities, account interactions, and referral opportunities within the CRM system. - Track referral trends, office engagement, and sales activity metrics. - Identify patterns and opportunities to improve referral conversion and account engagement. - Provide feedback to leadership and field sales teams regarding physician office needs, competitive insights, and referral barriers. - Identify opportunities to improve referral processes and service offerings for physician offices. Benefits - Pay Range: $70,000 — $90,000 USD Work Environment This role is typically office-based or remote and involves frequent outbound calling, virtual meetings, and digital communication with healthcare providers. Occasional travel may be required for training or team meetings. Impact of the Role The Inside Sales Representative plays a critical role in expanding patient access to infusion therapies by strengthening relationships with physician offices and ensuring a seamless referral experience for providers and their patients. Knowledge, Skills and Competency Requirements - Strong communication and relationship-building skills with medical office staff and healthcare professionals. - Ability to effectively engage referral coordinators and administrative healthcare staff. - Highly organized with strong attention to detail and follow-through. - Comfortable with high outbound call volumes and proactive relationship development. - Ability to work collaboratively with cross-functional teams including sales, intake, and clinical operations. - Proficiency with CRM systems and Microsoft Office applications. - Demonstrated knowledge and proficiency in the principles, procedures and best practices related to this position. Other Requirements - Participate annually in required legal and ethical compliance training. - Consistently act in compliance with LUX Infusion’s legal, ethical, and compliance policies. - Adhere to all standards and procedures outlined in the LUX Infusion Compliance Manual. - Refrain from any behavior that could be considered unethical or unlawful. Expectations for All Employees All LUX Infusion team members are expected to support the organization’s mission, vision, and values by demonstrating integrity, dedication, compassion, and enthusiasm. This includes placing patients first, working collaboratively with a “stacked‑hands” mindset, and maintaining a consistent focus on quality, accountability, and continuous improvement. General Information The statements above are intended to describe the general nature and level of work performed by individuals in this role. They are not intended to be an exhaustive list of all responsibilities, duties, or skills required. This role operates in a fast‑paced environment and requires the ability to prioritize competing demands, manage multiple tasks effectively, and seek guidance when appropriate. Employees in this position may be required to assist directly - or coordinate appropriate assistance - to ensure access to LUX Infusion’s services for individuals with disabilities, including patients, visitors, employees, or others. LUX Infusion is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.