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Rightmove logo
Rightmove

The UK's #1 property site with the largest choice of properties, giving everyone the belief they can make their move.

Account Manager

Account ManagerSalesFull TimeRemoteSeniorTeam 501-1,000Since 2000H1B No SponsorCompany SiteLinkedIn

Location

United Kingdom

Posted

5 days ago

Salary

£32K - £35K / year

Seniority

Senior

English

Job Description

Account Manager

Rightmove

• Proactively contact a high-volume, existing base of c.170 accounts across the West Midlands and Wales patch. • Understand estate agent partner needs, identify growth opportunities, and present and close with relevant and bespoke solutions via phone and video (MS Teams). • Interpret and explain partners’ performance data through storytelling to add value and demonstrate ROI. • Achieve weekly KPIs and performance metrics relevant to business requirements, including telephone and virtual meetings, quarterly contact rate, revenue, and retention. • Deliver new Rightmove initiatives and business campaigns to partners. • Identify and conduct relevant product and service training with partners to support the relationship. • Be the main point of contact to answer partner queries, resolve problems, and provide solutions. • Record information in relevant databases and ensure CRMs are kept up to date. • Liaise with internal teams to build strong internal relationships and deliver the best outcomes for partners. • Regularly share learnings with colleagues and key internal stakeholders to enhance service and product offerings. • Prepare and plan your partner base, including weekly priorities, retention strategies, and growth opportunities.

Job Requirements

  • Consistently overachieves set B2B sales targets and business KPIs.
  • Thrives in and contributes to a hardworking and dynamic team.
  • Able to manage partner expectations and deliver excellent service.
  • Demonstrates tenacity, resilience, and flexibility.
  • Thrives on taking ownership and accountability for their account base and behaviours.
  • Actively exhibits a growth mindset and a willingness to learn, develop, and respond to feedback.
  • Has excellent verbal and written communication skills.
  • Demonstrates strong planning and organisational skills.
  • Has a “can-do” approach and a growth mindset.

Benefits

  • Cash plan for dental, optical and physio treatments.
  • Private Medical Insurance, Pension and Life Insurance, Employee Assistance Plan.
  • 27 days holiday plus two (paid) volunteering days a year to give back, and holiday buy schemes.
  • Contributory stakeholder pension.
  • Life assurance at 4x your basic salary to a spouse, family member or other nominated person in your life.
  • Competitive compensation package.
  • Paid leave for maternity, paternity, adoption & fertility.
  • Travel Loans, Bike to Work scheme, Rental Deposit Loan.
  • Charitable contributions through Payroll Giving and donation matching.
  • Access deals and discounts on things like travel, electronics, fashion, gym memberships, cinema discounts and more.
  • We offer hybrid working with a minimum of 2 days in the office. For our roles, such as Field or Home-based positions, different working arrangements apply - full details will be shared during the recruitment process.

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