• Act as the first operational filter for incoming requests, opportunities, decisions, and interruptions before they reach the CEO. • When new requests enter the CEO's inbox, calendar, or communication channels: - Determine whether the CEO must be involved - Identify items that can be delegated - Flag items that should be postponed - Recommend items that should be declined - Protect executive focus by preventing unnecessary involvement • When priorities conflict, surface recommendations instead of simply presenting problems. • Project Execution When the CEO introduces a new initiative, partnership, idea, or strategic priority: - Convert it into a documented execution plan - Define objectives and desired outcomes - Assign ownership - Establish timelines and milestones - Define success metrics - Determine immediate next actions • Maintain visibility from project launch through completion. • Follow up proactively when deadlines slip, ownership becomes unclear, or momentum stalls. • Meeting Management Before executive and leadership meetings: - Prepare briefing documents - Gather relevant background information - Identify risks and unresolved decisions - Present recommended actions • During meetings: - Capture decisions in real time - Document commitments and ownership - Record action items requiring follow-through • After meetings: - Distribute action items - Confirm ownership - Track completion - Follow up until commitments are executed • If decisions are made without clear owners, resolve the ambiguity immediately. • Leadership Accountability Maintain a single source of truth for active initiatives. • Track: - Deliverables - Deadlines - Risks - Escalations - Bottlenecks - Ownership • Provide weekly executive reporting that highlights: - Progress - Risks - Missed commitments - Decisions requiring executive input • Escalate execution risks before they become operational problems. • Communication Management Draft and manage: - Leadership updates - Internal communications - Meeting summaries - Follow-up messages - Strategic announcements • Translate CEO direction into communication that teams can execute without requiring repeated clarification. • Decision Tracking Maintain a CEO Decision Log. • For every significant decision: - Document the decision - Capture why it was made - Record ownership - Track execution status • Prevent repeated discussions caused by missing documentation or unclear accountability. • Organizational Clarity Identify situations where: - Ownership is unclear - Multiple leaders believe they own the same initiative - Priorities compete for the same resources - Teams are overcommitted - Strategic direction is being interpreted differently across departments • Escalate issues with recommended solutions rather than observations alone.

Role Description You are the operational counterpart to the CEO. The CEO generates opportunities, ideas, initiatives, partnerships, and direction. Your job is to convert those inputs into ownership, timelines, accountability, execution plans, and measurable progress. You will sit at the center of priorities, projects, decisions, and communication. When direction is unclear, you create clarity. When ownership is missing, you identify it. When commitments are made, you ensure they are tracked through completion. This role combines elements of Executive Assistant, Chief of Staff, Project Manager, and Operations Partner, but the primary function is execution. You will regularly make judgment calls about what deserves CEO attention, what should be delegated, and what should be deprioritized. This role is not for candidates who need daily direction, wait for perfect instructions, or are uncomfortable pushing back on senior leadership when execution risks exist. Core Responsibilities - Act as the first operational filter for incoming requests, opportunities, decisions, and interruptions before they reach the CEO. - When new requests enter the CEO's inbox, calendar, or communication channels: - Determine whether the CEO must be involved - Identify items that can be delegated - Flag items that should be postponed - Recommend items that should be declined - Protect executive focus by preventing unnecessary involvement - When priorities conflict, surface recommendations instead of simply presenting problems. - Project Execution: - When the CEO introduces a new initiative, partnership, idea, or strategic priority: - Convert it into a documented execution plan - Define objectives and desired outcomes - Assign ownership - Establish timelines and milestones - Define success metrics - Determine immediate next actions - Maintain visibility from project launch through completion. - Follow up proactively when deadlines slip, ownership becomes unclear, or momentum stalls. - Meeting Management: - Before executive and leadership meetings: - Prepare briefing documents - Gather relevant background information - Identify risks and unresolved decisions - Present recommended actions - During meetings: - Capture decisions in real time - Document commitments and ownership - Record action items requiring follow-through - After meetings: - Distribute action items - Confirm ownership - Track completion - Follow up until commitments are executed - If decisions are made without clear owners, resolve the ambiguity immediately. - Leadership Accountability: - Maintain a single source of truth for active initiatives. - Track: - Deliverables - Deadlines - Risks - Escalations - Bottlenecks - Ownership - Provide weekly executive reporting that highlights: - Progress - Risks - Missed commitments - Decisions requiring executive input - Escalate execution risks before they become operational problems. - Communication Management: - Draft and manage: - Leadership updates - Internal communications - Meeting summaries - Follow-up messages - Strategic announcements - Translate CEO direction into communication that teams can execute without requiring repeated clarification. - Decision Tracking: - Maintain a CEO Decision Log. - For every significant decision: - Document the decision - Capture why it was made - Record ownership - Track execution status - Prevent repeated discussions caused by missing documentation or unclear accountability. - Organizational Clarity: - Identify situations where: - Ownership is unclear - Multiple leaders believe they own the same initiative - Priorities compete for the same resources - Teams are overcommitted - Strategic direction is being interpreted differently across departments - Escalate issues with recommended solutions rather than observations alone. Qualifications - 5+ years supporting founders, CEOs, executives, or business owners - Strong project management experience across multiple concurrent initiatives - Experience coordinating work across multiple departments - Exceptional written English - Experience creating executive reports and operational updates - Experience documenting processes, systems, and workflows - Strong organizational systems thinking - Ability to manage competing priorities without constant supervision Requirements - You must be comfortable: - Making decisions with incomplete information - Following up repeatedly when accountability is weak - Challenging assumptions respectfully - Managing founder-driven environments with frequent changes - Operating independently for extended periods without detailed direction - Candidates who primarily identify as administrative assistants without execution ownership experience are unlikely to succeed in this role. Tools - Executive reporting systems - Project management platforms - Documentation systems - Workflow and process documentation tools - Calendar management systems - Email management systems What We Actually Care About - You create structure when none exists. - You notice ownership gaps before they become execution failures. - You follow through on commitments without being reminded. - You can tell a CEO "we are not ready to launch this yet" and support that recommendation with evidence. - You turn ambiguous direction into clear actions for others. - You help leaders move faster by reducing confusion, not by creating additional process. What This Role Is NOT - A calendar-only Executive Assistant role - A task-taker position that waits for instructions - A meeting scheduler with no responsibility for outcomes - A role for candidates who avoid difficult accountability conversations - A support position where success is measured by responsiveness instead of execution Position Details - Type: Independent Contractor - Work Environment: - Fully remote - Fast-moving founder environment - High-accountability culture - Hours: - US-aligned business hours - Availability during core executive operating hours required - Async Expectations: - Operate independently - Maintain clear written communication - Document decisions and status updates proactively - Drive progress without requiring constant check-ins - PTO - HMO - Fully Remote Work - Competitive Salary Package

Clinical Operations Specialist Location: Carrollton United States 50,000-60,000 per year Salary Full Time Job Description: SUMMARY: The Clinical Operations Specialist is responsible assisting with the development and implementation of the organization's clinical compliance programs to ensure adherence with all applicable state and federal laws, regulations, and internal policies. This position provides guidance on EMS regulatory requirements, and supports the implementation of compliant clinical and operational practices throughout the organization. The role collaborates with clinical, operational, and administrative leadership to identify risks, develop corrective actions, and promote a culture of accountability, transparency, and continuous improvement. ESSENTIAL DUTIES AND RESPONSIBILITIES: - Review and implement local, state, and national EMS regulatory requirements - Research areas of non-compliance, formulate an improvement plan, and facilitate system-wide training to staff members - Provide up-to-date knowledge of health care compliance laws and regulations that govern the ambulance industry - Coordinate and oversee the filing of regulatory forms, submissions, and reporting activity - Responsible for risk assessment and improvement activities related to compliance - Develop, implement, and maintain the organization's EMS compliance program - Monitor and interpret regulatory requirements and translate them into clinical, administrative, or operational policies, procedures, and guidelines - Conduct periodic policy review cycles to ensure continued compliance - Serve as the primary point of contact for regulatory inspections, audits, and inquiries/complaints - Prepare documentation and staff for: - State inspections - External audits - Accreditation reviews - Conduct compliance risk assessments and identify areas of vulnerability - Develop and implement corrective action plans to address identified gaps - Integrate compliance findings into the organization's Quality Management program. - Develop, implement, and maintain credentialing processes - Ensure alignment between credentialing processes and regulatory requirements - Oversee compliance related to reportable events, incidents, and required regulatory notifications - Performing special duties as assigned KNOWLEDGE & SKILLS: - Strong knowledge of EMS regulatory requirements. - Excellent organizational, communication, and time management skills. - Proficient in Microsoft Office and EMS recordkeeping systems. - Ability to work flexible hours, including during deployments and emergencies. - Familiarity with ICS/NIMS structure and principles. WORKING CONDITIONS & PHYSICAL DEMANDS: - Ability to work in a fast-paced, high-stress environment - Ability to work independently with minimal supervision - Manage competing priorities in dynamic environments - Exercise sound judgment and discretion - Availability for on-call and after-hours work during emergencies - Primarily remote with occasional field deployment - Occasional exposure to adverse weather or disaster conditions during site visits - Occasional travel as required to meet Education needs. - Ability to operate standard office software and equipment such as a computer, phone, copier/printer, online fax, Microsoft Office, and applicant tracking system. - Position involves hearing audible sounds and speaking in a clear, understandable voice QUALIFICATIONS: - State Emergency Medical Technician certification - Administrator of Record (AOR) within 12 months - Minimum of 3-5 years of experience in EMS, with at least 1-2 years in a leadership, compliance, QA/QI, or supervisory role - Demonstrated knowledge of State regulations and EMS compliance requirements - Completion of NIMS/ICS 100, 200, 700, and 800 (or ability to obtain within 6 months) - Proficiency in EMS documentation systems, Microsoft Office, and compliance tracking platforms - Valid Texas driver's license with an acceptable/insurable driving record Preferred Qualifications: - Texas State Paramedic certification - Associate's Degree in EMS, Healthcare Administration, Business Administration, Education, or related field - Experience with clinical credentialing processes/programs - Experience with state or federal reporting - Prior experience in compliance oversight - Familiarity with accreditation standards Allegiance Mobile Health is an Equal Opportunity Employer as defined by the EEOC

• Lead, manage, train, and develop a team of independent contractors consisting of the Operations Coordinators and Property Care Concierge team, and have overall accountability for cleaners, maintenance vendors, and contractors • Own daily operations across all properties, ensuring tasks are completed, issues are resolved, and nothing falls through the cracks • Remove the founders from day-to-day operations, client management, team follow-up, and recurring operational decisions • Hold the team accountable to clear standards, including coaching, performance improvement plans, and replacing underperformers when needed • Oversee property readiness, quality inspections, cleanliness, stocking, maintenance follow-up, guest materials, and listing accuracy • Proactively review property listings and welcome guides, photos, amenities, sleeping arrangements, rules, and descriptions for accuracy to ensure they match the real guest experience • Be the main point of contact for owner/client communication for day-to-day operational matters using professionalism, clarity, and appropriate boundaries • Oversee guest issue resolution and coach the Operations Coordinators on tone, decision-making, and service recovery • Lead onboarding operations for new properties from signed contract to successful launch • Improve SOPs, supporting technology and apps, checklists, task management, reporting, and team rhythms so the business becomes more scalable and less founder-dependent • Identify recurring issues, fix root causes, and continually improve the guest, owner, and team experience • Improve operational profitability by identifying unnecessary expenses, recurring inefficiencies, and better vendor/team structures • Lead strategic initiatives such as launching vendor sourcing, or tech/tool integrations • Support the CEO in scaling the business and onboarding team members as needed • Serve as a thought partner to the CEO, contributing to business planning and growth strategy