Title: Lease End Loyalty Associate Location: Plano United States Job Description: Who We Are Through our service brands Hyundai Motor Finance, Genesis Finance, and Kia Finance, Hyundai Capital America offers a wide range of financial products tailored to meet the needs of Hyundai, Genesis, and Kia customers and dealerships. We provide vehicle financing, leasing, subscription, and insurance solutions to over 3 million consumers and businesses. Embodying our commitment to grow, innovate, and diversify, we strive to reimagine the customer and dealer experience and launch innovative new products that broaden our market reach. We believe that success comes from within and are proud to support our team members through skill development and career advancement. Hyundai Capital America is an Equal Opportunity Employer committed to creating a diverse and inclusive culture for our workforce. We are a values-driven company dedicated to supporting both internal and external communities through volunteering, philanthropy, and the empowerment of our Employee Resource Groups. Together, we strive to be the leader in financing freedom of movement. We Take Care of Our People As an employee of HCA, you are eligible for the following benefits: - Role is 100% remote (after in-office new hire training) - Competitive pay plus up to $1000 in monthly bonuses! - Great benefits with very little out of pocket cost! - Car purchase discount plus $350.00 car allowance! - Medical, dental, and vision plans with no-cost and low-cost options - Annual employer HSA contribution - 401(k) matching and immediate vesting - Vehicle purchase and lease discounts, plus monthly vehicle allowances by job level: o Associate / Sr. Associate: $350 o Manager / Sr. Manager: $600 o Director: $800 o Executive Director: $900 o VP or Above: $1,000 - 100% employer-paid life and disability insurance - No-cost health and wellbeing programs, including a gym benefit - Six weeks of paid parental leave - Paid Volunteer Time Off, plus a company donation to a charity of your choice What to Expect This position is responsible for managing customer facing processes associated with end of term lease accounts. Specific responsibilities include supporting HCA, Brand, and Dealer loyalty by assisting lease customers with end of term options, obligations, and providing new vehicle information. Deliver a superior customer experience executing active listening, proper tone, and excellent communication to anticipate customer wants and needs. All positions within the Operations Division are expected to collaborate cross-divisionally to achieve a seamless customer experience; this includes supporting other departments as necessary to meet the business need. What You Will Do - Receive inbound calls from lease-end customers, service accounts to include noting, coding, and updating account information in HCA business systems. - Initiate outbound calls to lease-end customers to capture end of term intent. Utilize the lease-end WIPS call model to guide, advise, and educate on new vehicle information to support HCA loyalty. - All other duties as assigned. - Performance Coaching - Actively participate in coaching and development sessions/trainings to co-create solutions that enhance individual performance and overall department/team performance. What You Will Bring - Auto finance and lease-end industry experience strongly preferred; or 1-2 years of related experience required - Call center and previous sales experience strongly preferred - High School Diploma or GED - Excellent communication abilities - Ability to multi-task and prioritize goals to meet business objectives - Ability to understand analysis, technical processes, and business systems - Excellent organizational, interpersonal, and business system skills - Recall of a broad base of product knowledge Work Environment Employees in this class are subject to extended periods of sitting, standing and walking, vision to monitor and moderate noise levels. Work is performed in an office environment. The posted salary range for this job takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; geographic location, and other business and organizational needs. Successful candidates may be hired anywhere in the salary range based on these factors. It is uncommon to hire candidates at or near the top of the range. California Privacy Notice This notice only applies to our applicants who reside in the State of California. The latest version of our Privacy Policy can be found here. This Privacy Policy provides you with notice, at or before the point of collection, about the categories of personal information to be collected from you, the purposes for which your personal information is collected or used, and whether that information is sold or shared, so that you can exercise meaningful control over our use of your personal information. We are providing this notice to comply with the California Consumer Privacy Act of 2018, as amended as amended by the California Privacy Rights Act of 2020 ("CCPA"). Minimum Salary: $ 39,088.00 Maximum Salary: $ 58,632.00

Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone-freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow- helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started. Join us to put AI to work for people. Job Description The Senior Manager is a strategic and operational leader responsible for end-to-end resource management and customer support operations. He/She will be responsible for the efficient allocation and management of curriculum resources within the Learning Innovation team, including Curriculum Development, Operations, Support and Certification. This role ensures optimal utilization of team members, accurate tracking of project time, and effective collaboration with stakeholders and leadership to meet learning and development objectives. While the role owns capacity planning, staffing, and utilization, he/she is also responsible for architecting and managing the internal Customer Service and Support organization. The role ensures support experiences are scalable and high-quality, and operational decisions are driven by data, AI, and automation. The role plays a critical role in talent management, capacity planning, project forecasting, and maintaining clear communication across the department. Additionally, identify and implement opportunities to integrate Artificial Intelligence (AI) and automation into workflows, to improve efficiency, accuracy, and stakeholder engagement. What you get to do in this role: Timecard Management & Approval: - Review and approve timecards for assigned resources, ensuring accuracy and adherence to company policies and project budgets. - Verify time entries against project assignments and deliverables. Address and resolve any discrepancies or issues related to time reporting. - Maintain accurate records of time off, holidays, and other absences. - Identify performance issues and timeline constraints, then escalate to leadership. Capacity Planning & Resource Allocation: - Create and maintain a comprehensive understanding of the team's capacity and capabilities. - Collaborate with project managers and stakeholders to forecast resource needs for upcoming projects. - Deep understanding of staff talent, incoming projects and skill sets required to staff projects. - Allocate resources such as curriculum developers and instructional designers to projects based on their skills, knowledge, ability, availability, and project priorities. - Utilize ServiceNow Resource Management to effectively manage timecards and capacity. - Proactively manage resource conflicts and competing priorities. - Analyze resource utilization data to identify trends and opportunities for improvement. - Key role for monitoring and orchestrating onboarding and offboarding contractors and managed service providers. - Proactively identify, escalate, and resolve resource risks to manage expectations Stakeholder & Leadership Collaboration: - Serve as a primary point of contact for stakeholders regarding resource availability and allocation, and support performance. - Communicate regularly with Managers, Learning Solutions Architects, and leadership to provide updates on resource status and project progress. - Participate in demand management and project planning meetings to provide input on resource requirements and timelines. - Collaborate with stakeholders to resolve resource-related issues and ensure project success. - Provide regular reports to leadership on resource utilization, capacity, and project performance. - Represent Learning Operations with leaders, customers, and cross-functional partners. Process Design, AI & Automation: - Identify and implement opportunities to integrate AI, automation, and bots into: - Resource planning and capacity forecasting - Time and utilization tracking - Support ticket triage, routing, and resolution - Knowledge management and self-service - Assess current systems, tools, and workflows to ensure they scale with business growth. - Use AI-driven insights to improve decision-making, efficiency, and stakeholder transparency. - Lead change management, communications, and rollout of new processes and tools Customer Service & Support Operations Leadership: - Evolve the customer support model and operating framework. - Establish SLAs, KPIs, escalation paths, and quality standards for global support operations. - Manage the Global Customer Service and Support team and oversee day-to-day support delivery with help from leads. - Track and drive continuous improvement of support processes and experience. - Partner with cross-functional teams to address systemic issues and reduce support demand Qualifications To be successful in this role you have: - Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. - Minimum 10-12 years of experience with atleast 5 years leading Customer Service and Support Organization. - 3+ years of experience in resource management - 1 year of experience using ServiceNow's Strategic Portfolio Management application with a focus on resource management preferred, or similar tools to manage resources and capacity planning. - Experience integrating or evaluating AI and automation in operational workflows. - Proficiency in MS Excel, PowerPoint, and data analysis. - Strong analytical and problem-solving skills with experience creating detailed reports for capacity and planning. - Excellent communication and interpersonal skills. - Ability to work independently and as part of a team. - Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. - A high level of flexibility, creativity, and dependability. JV20 Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.

Title: Practice Support Assistant II Location: Wellesley United States Job Description: Requisition number: 2350131 Job category: Healthcare Delivery Primary location: Wellesley, MA Overtime status: Non-exempt travel">Travel: No Optum is a global organization that delivers care, aided by technology, to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. Position in this function performs advanced Practice Support Assistant II duties with a high level of autonomy and competency. Serves as a key member of the medical team, delivering excellent customer service and supporting strong patient-clinician relationships. In addition to core responsibilities, handles significant higher-level administrative tasks, which vary by department. Location: 230 Worcester St, Wellesley, MA 0248 Department: Behavioral Health Schedule: Full time, 40 hours/weekly. Monday through Friday, hours 8:30AM - 5:00PM. Position is eligible for a hybrid work schedule after initial 3-4 months of training Training will be 100% onsite, 5 days per week Hybrid schedule will be 3 days in office, 2 days at home after initial 3-4 months training (training is onsite, 5 days per week) If you reside in Wellesley, MA, you will enjoy the flexibility of a hybrid-remote role as you take on some tough challenges. Primary Responsibilities: - Manage complex scheduling tasks, including appointment booking, template adjustments, and patient outreach - Ensure accurate data collection and reporting; handle follow-up activities and referral tracking - Deliver exceptional customer service, resolving escalated issues and supporting patient satisfaction - Oversee waiting room operations, verify patient information, and assist with check-in/check-out processes - Complete and process forms, prior authorizations, prescription renewals, and other documentation - Collaborate with supervisors on coverage and workflow; lead huddles as needed - Participate in quality improvement initiatives and special projects What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include: - Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays - Medical Plan options along with participation in a Health Spending Account or a Health Saving account - Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage - 401(k) Savings Plan, Employee Stock Purchase Plan - Education Reimbursement - Employee Discounts - Employee Assistance Program - Employee Referral Bonus Program - Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.) You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualification: - High School Diploma/GED (or higher) - 1+ years of customer service experience in a healthcare setting - Intermediate level of proficiency in Microsoft Office Preferred Qualifications: - Associate's Degree in medical office administration program - Previous EPIC experience - Proven solid problem solving and complex patient management skills *All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $17.98 to $32.12 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. #RPO #YELLOW

Title: Superintendent, Shift Location: Channelview, TX, US, Work Type: Hybrid Job ID: 90400 Job Description: LyondellBasell is a leader in the global chemical industry creating solutions for everyday sustainable living. With a nearly 70-year legacy that includes a Nobel Prize in Chemistry and our proprietary MoReTec recycling technology, LYB is enabling a more sustainable future for generations to come. LYB develops high-quality and innovative products for applications ranging from sustainable transportation and food safety to clean water and quality healthcare. LYB places high priority on diversity, equity and inclusion and is Advancing Good with an emphasis on our planet, the communities where we operate and our future workforce. We're addressing the global challenges of ending plastic waste, taking climate action, and supporting a thriving society, while generating value for our customers, investors, and society.Come Join an Inclusive Team The Shift Superintendent position serves as the senior management representative at the Channelview Site after hours, on weekends, and holidays and is responsible for the effective execution of plant operations during their shift. They are responsible to initiate and maintain communication as necessary with Senior Plant Management, Operations and Maintenance Managers, other Shift Superintendents, FLS, and other subordinates. They must assure alignment across the organization and raise priority issues to the appropriate level. The Shift Superintendent is responsible for championing the implementation of operational and organizational changes, monitoring the implementation, and taking appropriate action to constructively resolve issues or concerns. They must possess a broad understanding of plant policies, including Human Resource policies and procedures, to provide timely guidance to site leadership and others in understanding site/corporate direction, and to take the initiative to resolve issues within the workforce at all levels.A Day in the Life - Serves as the Incident Commander for plant emergency responses. Knowledge of CVO Emergency Response systems and demonstrated leadership experience during site emergency responses is required. • Responsible for their respective shift ERT staffing, training needs and development of team leadership.• Serves as a focal point in communications to the surrounding community on all Company related issues after hours.• Ensures that all safety, environmental, process and personnel issues during off-hours are addressed and proper notifications are made.• Requires a thorough knowledge of overall plant operations.• Must have excellent verbal and written communication skills, effective interpersonal skills, and demonstrated leadership ability.• Must have a good working knowledge of company policies, plant operating procedures, laboratory and maintenance methods.• Must have a good understanding of H.R., Pay and CVO Site Policies.• Actively develops, mentors and coaches FLS.• Dialogues with Operations and Maintenance Managers as needed to discuss FLS development.• Actively engages organization to identify issues and concerns. Must be able to partner with H.R and Managers to bring resolution.• Requires the use of sophisticated human relations skills to effectively interface and communicate with employees at all levels of the organization.• Must possess exemplary conflict resolution skills. These skills are critical since the incumbent must provide leadership, advice and counsel to a large group of technicians who work on shift in operations and the laboratory, and maintenance technicians who conduct maintenance activities across the plant without reporting directly to them.• Interacts with the workforce to provide clarity and resolve issues from the shift organization as necessary. • Responsible for day to day oversite of both CCR's including ensure effective communications between units and focal point during site process upsets/weather events.• Ensure that the LYB Code of Conduct is adhered to across the site.• Evaluates maintenance needs on off hours and manages call outs.You Bring This Value High School Diploma/ GED Equivalent Typically, a minimum of 10 years related and progressive experience and responsibilities in plant operations with demonstrated leadership competencies Prior supervisory experience Experience in multiple operating areas across the Channelview site is preferred (i.e. Olefins, Mid Plant, East Plant, POSM, Derivatives, POTBA) Ability to interface with all organizational levels within the company You create value in this role by equipping leaders with the influence and guidance they need to lead their teams effectively. What We Offer LyondellBasell is proud to provide a competitive total compensation package designed to reward excellence and support the well-being of our employees. Our Total Rewards package includes equitable and market-competitive base pay as well as locally relevant incentives, fostering a culture of pay-for-performance that recognizes both individual and company achievements. We extend the following benefits to *eligible employees: Workplace Flexibility: The Company's Global Remote Work Policy allows eligible employees to request to work remotely up to two full days per standard work week at an approved location other than the designated worksite or office, such as at a home office with managerial approval. Comprehensive Health, Welfare, Life and Retirement Programs: Our comprehensive programs are aligned with local practices. 6% LYB match on 401(k) contribution 5% LYB cash balance pension plan accrual Comprehensive Well-being Benefits: Programs to support your physical, mental, financial, and social health, ensuring you receive the care you need, when you need it. Employee Stock Purchase Plan: The LYB ESPP offers a 10% discount on LYB stock for eligible employees in Germany, Italy, Netherlands, Spain, and US. Educational Assistance Program: To encourage self-development by providing financial aid for approved educational activities voluntarily undertaken by employees. Bravo Rewards Program: Recognizing outstanding employee contributions. Robust Medical and Life Insurance Packages: Offering a variety of coverage options to meet individual needs. Professional Development: Opportunities to learn and grow through training, mentoring, work experiences, community involvement, and team building activities. Competitive Vacation Policies: Generous annual leave to support your work-life balance. Global Adoption Policy: Support for employees expanding their families. Matching Gifts Program: Enhance the impact of your charitable contributions to qualified organizations. - Eligibility for certain benefits and rewards programs will vary based on your job status, work location and/or the terms of any applicable collective bargaining agreement and may be changed from time to time without notice, subject to applicable law. Competencies Build PartnershipsDeliver ResultsDrive InnovationGrow CapabilitiesPromote InclusionMotivational FitTechnical SkillsLearn more about our benefits: Benefits/Health & Welfare | LyondellBasell Stay Connected! Visit our LYB Website Follow us on LinkedIn and Instagram Like us on Facebook Subscribe to our YouTube channelLyondellBasell is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, disability, age, veteran status, and other legally protected characteristics. The US EEO is the Law poster is available here.LYB is committed to providing reasonable accommodations for qualified individuals with disabilities.