Role Description As a Site Reliability Engineer (SRE) at Altera, you will be responsible for ensuring the reliability, scalability, and performance of our hosted healthcare platforms. This role blends software and systems engineering to enhance service availability, automate operations, and improve the customer experience. You will act as a technical leader in monitoring, troubleshooting, incident response, and continuous improvement across our cloud and hybrid environments. Key Responsibilities - Maintain and improve the reliability, availability, and performance of our production environments. - Lead the investigation and resolution of complex application, database, and infrastructure issues. - Participate in incident management, conduct root cause analysis (RCA), and contribute to post-incident reviews to prevent future occurrences. - Define and measure Service Level Indicators (SLIs) and Objectives (SLOs) to meet our service commitments. - Develop proactive monitoring and alerting strategies to identify and resolve issues before they impact customers. - Automate operational tasks using scripting and Infrastructure-as-Code (IaC) to improve efficiency. - Partner with engineering and cloud teams to refine deployment, monitoring, and support processes. - Provide technical leadership during major incidents and act as a key escalation point for critical issues. Qualifications - 7+ years of experience supporting enterprise applications, infrastructure, or cloud environments. - Strong experience with APM tools such as LogicMonitor, AppDynamics, Azure Monitor, SentryOne, Dynatrace, Datadog, or New Relic. - Deep knowledge of Windows Server administration, IIS, .NET applications, Windows Clustering, MSMQ, Event Logs, and PerfMon. - Strong SQL Server experience, including performance tuning, query optimization, blocking analysis, and Always On Availability Groups. - Experience with Azure cloud environments and a solid understanding of networking fundamentals (DNS, TCP/IP, load balancing, firewalls). - Familiarity with ServiceNow (or other ITSM platforms) and ITIL principles. - Scripting with PowerShell, Python, or similar languages. - Infrastructure as Code (Terraform, ARM Templates, Bicep). - CI/CD pipelines and deployment automation (Azure DevOps, GitHub Actions). - Experience with Kubernetes and containerized workloads. - Experience implementing SLOs, SLIs, and Error Budgets. - Experience in a healthcare technology or patient care environment. - Bachelor's Degree in Computer Science, Information Technology, or Engineering is preferred; equivalent professional experience will be considered. Working Arrangements - This is a remote position open to candidates within the United States. - You will participate in an on-call rotation to support our 24x7 healthcare environment. - Occasional after-hours work is required for activations, upgrades, and major incidents. Travel - Travel is not a requirement for this role. Benefits - Opportunity to profoundly impact the lives of patients by empowering healthcare providers to deliver superior care. - Join a passionate and gifted team committed to innovation and excellence. - Competitive compensation and benefits package. - Opportunity to work in a fast-paced and dynamic environment.

• Design, prototype, construct, and maintain real-time telemetry and telemetry processing platforms • Collaborate with multiple stakeholders throughout the company to execute a smooth process from idea to product • Maintain security, including best practices for secure coding standards, on all development projects and processes • Keep current with new technology • Write complete and effective documentation for your projects • Ensure that the team only produces the highest quality of code by acting as a peer reviewer and providing in-depth review along with detailed and thoughtful comments • Support sales and solutions engineering as a subject matter expert on team supported products and systems.

Role Description DomainTools is looking for a Senior Distributed Systems Engineer (Sr. DSE) to join our Real-Time Engineering team. This role is a key contributor to maintaining, extending, building, and evolving products based on high volume, real-time telemetry data from a worldwide network of data contributors and collectors. A Sr. DSE is an experienced technologist adept at systems design, prototyping / proof of concept development, and developing and deploying production quality systems and code. As a Sr. DSE, you will: - Maintain and extend core systems software and assist operations in evolving the infrastructure for delivering high volume real-time telemetry. - Develop requirements, prototypes, and ultimately production implementations of new products based on the data. - Maintain, extend, and scale our industry-leading passive DNS database and its in-house storage engine. - Work with product management to design new products based on this data, and prototype, develop, and ultimately deploy them. - Solve interesting problems and navigate tradeoffs as a core part of this engineering role, in addition to writing and configuring code. Qualifications - 5+ years of experience working and developing software for Linux or similar systems. - 5+ years of experience developing software and/or designing systems in a team environment. - Working familiarity with modern CI/CD systems and practices and cloud deployment. - Ability to write and review expert-level systems and application code in C, Rust, or Go. - Familiarity with multiple systems design approaches (e.g., Cloud-native, monolithic, and microservices) and their respective tradeoffs. - Familiarity with multiple programming paradigms (e.g., functional, object oriented, concurrent vs. parallel vs. event-driven) and their respective tradeoffs. - Self-starter with a high level of initiative, commitment and energy. - Excellent organizational and time management skills, ability to prioritize multiple tasks and organize work to meet deadlines. - Ability to understand the needs of the business and evaluate solutions to recommend to leadership. Preferred Qualifications - Working familiarity with Python, and Python integration with C or Rust. - Experience working remotely with distributed teams across multiple time zones. - Familiarity with software packaging and release engineering tools and infrastructure. - Understanding of core Internet technologies such as TCP/IP, DNS, or BGP. Benefits - Fully paid medical, dental and vision insurance premiums. - 401k retirement plan with company matching. - Basic life insurance. - Flexible PTO. - Additional well-being benefits. Company Description DomainTools is the global leader for Internet intelligence and the first place security practitioners go when they need to know. The world’s most advanced security teams use our solutions to identify external risks, investigate threats, and proactively protect their organizations in a constantly evolving threat landscape. DomainTools constantly monitors the Internet and brings together the most comprehensive and trusted domain, website and DNS data to provide immediate context and machine-learning driven risk analytics delivered in near real-time. Although we are a remote friendly organization and provide great benefits and outstanding perks. DomainTools embraces diversity, equity and inclusion to its fullest as an equal opportunity employer. We build our teams so creativity and innovation can flourish. We believe inclusivity and equity fosters innovation and growth; and we harness this mindset to drive a culture that serves our employees and our customers. We encourage people of all backgrounds, ages, perspectives, and skill sets to apply; and do not discriminate based on age, religion, color, national origin, gender, sexual orientation, gender identity, marital status, veteran status, disability or any other characteristic protected by law.

Title: HCS Systems Engineer Sr - ISD End User Support Location: Morrisville United States Job Description: Description Your passion belongs at UNC Health. Join more than 56,000 teammates working together to improve the health and well-being of the communities we serve across North Carolina. Summary: Provides advanced technical expertise on systems and server administration and maintains multiple operating systems and platforms supporting the health system. Builds, deploys, and documents components of the technology infrastructure specializing in multiple operating systems and platforms supporting the health system. Responsibilities: - Makes recommendations to management and IT project teams related to any new identified system enhancements. Communicates pro-actively and regularly with management regarding project updates. - Monitors system progress during testing and initial production rollout. Gathers, collects, and analyzes data using a variety of tools, develops system interfaces, assesses existing system integration functionality and troubleshooting. Recommends technical improvements if needed. Works effectively with co-workers and vendors to isolate and resolve system problems. Monitors server backups daily for trends, missed files/directories, or any discrepancies. - Performs end to end testing of system tools and performance to track high level issues and recommends changes to requirements and procedures. Provides advanced level support in identifying improvements to all of enterprise-wide systems performance and installations. - Works directly with the Systems Engineers to develop and modify complex monitoring and utilizing labor-savings to optimize system health-checking, security monitoring, disaster recovery response, and Data - Manages the end-to-end application packaging lifecycle, including intake assessment, repackaging or authoring of MSI/MSIX deliverables, quality validation, and enterprise deployment. Ensures packages meet organizational standards for reliability, security, and silent installation behavior. - Authors and maintains PowerShell deployment scripts and tools, detection methods, and pre/post-install routines in support of application deployments through Microsoft Configuration Manager (MECM/SCCM) and Intune. Develops and documents packaging specifications, test results, and known issue logs for each deliverable. - Collaborates with application owners, vendors, and project teams to assess software requirements, resolve packaging conflicts, and deliver tested, deployment-ready packages on schedule. Applies application control policies (AppLocker/WDAC) and compatibility remediation techniques to ensure successful deployment across the enterprise endpoint environment. Other Information Education Requirements: ● Bachelor's degree in Computer Science, Information Systems Management or related field (or equivalent combination of education, training and experience). Licensure/Certification Requirements: ● No licensure or certification required. Professional Experience Requirements: ● If a Bachelor's degree: Four (4) years of relevant experience. ● If an Associate's degree: Six (6) years of relevant experience. ● If a High School diploma or GED: Eight (8) years of relevant experience. Knowledge/Skills/and Abilities Requirements: - Excellent analytical and communication skills. Ability to work well in a team environment. Demonstrated ability to successfully manage multiple tasks simultaneously. Highly responsive to internal customers. - Deep expertise in Windows application packaging, including MSI authoring, repackaging, transforms (.mst), and the Windows Installer architecture - components, features, conditions, custom actions, and installation sequences. - Proficiency with one or more enterprise packaging IDEs: AdminStudio, Advanced Installer, Wise Package Studio, or RayPack; used for MSI authoring, repackaging, and quality validation. - Strong PowerShell scripting skills with demonstrated experience developing and maintaining scripts for application deployment, detection logic, pre/post-install automation, and environment configuration, including proper error handling, logging, and exit code management. - Significant hands-on experience with Microsoft Configuration Manager (MECM/SCCM), including CM application object development, deployment types, supercedence, dependency chains, phased deployments, and CM package object development skills. - Working knowledge of Microsoft Intune for Win32 app deployment, including packaging, detection rules, and assignment targeting in hybrid/co-managed environments. - Familiarity with Group Policy Objects (GPO) as they relate to software management, application control, and desktop configuration. - Experience identifying and resolving application compatibility issues including privilege conflicts, registry and file system redirection, and Windows version compatibility and the ability to recognize applications with PHI PII or pose risk to the environment. - Knowledge of application control technologies (AppLocker, WDAC) is a plus. - MSIX packaging experience a plus, including use of MSIX Packaging Tools. Job Details Legal Employer: NCHEALTH Entity: Shared Services Organization Unit: ISD End User Support Work Type: Full Time Standard Hours Per Week: 40.00 Salary Range: $41.45 - $59.58 per hour (Hiring Range) Pay offers are determined by experience and internal equity Work Assignment Type: Remote Work Schedule: Day Job Location of Job: US:NC:Morrisville Exempt From Overtime: Exempt: Yes This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Health Care System, in a department that provides shared services to operations across UNC Health Care; except that, if you are currently a UNCHCS State employee already working in a designated shared services department, you may remain a UNCHCS State employee if selected for this job. Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation. UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.