• Drive profitable sales growth by prospecting new accounts • Retaining existing accounts • Expanding opportunities with current customers • Develops and maintains strong sales relationships with key decision makers and influencers across all levels of an organization • Manages sales volume with existing customers • Actively prospecting and acquiring new customers to expand and diversify the customer base • Develops and implements plans to expand business presence in the assigned area • Shares market insights and competitor information with relevant channels throughout the organization • Collaborates with leadership to analyze market trends and customer needs • Attends monthly business meetings for all company-sponsored associations • Engages in local trade shows, and represents the organization in regional or national activities as necessary

• Support and manage an identified book of business for Intermedia’s hosted solutions. • Create and develop a quarterly business review to identify opportunities on the account level that supports Intermedia’s product goals. • Research and detect upsell and cross-sell opportunities within your named account list. • Prevent accounts from churn through effective account management, and problem solving. • Prioritize work to achieve/exceed quota. • Prepare and deliver proposals, presentations as needed. • Provide on-line demonstrations of Intermedia’s services. • Assist customers with request for platform migrations, and plan changes. • Provide technical information for Intermedia products and services. • Work with internal partners on cross-sell opportunities as needed. • Work cross-functionally with on-boarding team to ensure client account changes are successful.

• Develop the Account’s business, its various stakeholders, their product selection, budgeting and purchase decision-making processes, cross-selling, upselling, and implement account growth strategies • Develop and implement business and marketing plans within the identified account to define business objectives, goals, and programs • Advance our Product Marketing, training, and R&D groups to ensure that the strategic account’s requirements are understood and considered as part of new product planning • Expand and mature the Product Marketing Management & Marketing Communications teams to develop tailored sales tools and related presentations for the Regional Sales Manager and other teams as needed • Become proficient in positioning the capabilities of Genetec relative to high-value potential end user needs  • Position, promote, and identify strategies around the SC SaaS product line for named accounts as well as additional accounts • Provide product demonstrations and commercial training to account stakeholders • Uncover customer needs, identify opportunities for cross- and upselling, assist in response to RFx, and assist in preparation of quotes and proposals • Keep Genetec sales management abreast of account activity, trends and opportunities through existing company communications options • Engage with the Commercial Team to develop account strategies, coverage, and follow-up • Closely manage forecasts and achieve quotas • Monitor and report satisfaction levels • Update and maintain data in CRM or other applications • Acquire, maintain and report accurate and detailed knowledge of product, market and competition • Assist Genetec Sales team with development, preparation and delivery of regularly scheduled sales performance reviews in accordance with the Genetec Channel Partner Program; includes data analysis, performance against goals, product sales targets, etc.

• Serving as the primary point of contact and ultimate owner of the account relationship • Managing all commercial transactions including upsells, cross-sells, and the end-to-end renewal process • Actively prospecting within your assigned territory to identify, qualify, and close new ACV opportunities • Developing and executing success plans for high-value accounts • Monitoring account health and usage patterns to identify potential churn risks early • Cultivating ties with VPs, C-suite executives and key stakeholders • Provide leadership with accurate monthly and quarterly revenue forecasts • Staying up to date of industry trends and competitor movements • Partnering with Customer Success, Product, and Support teams to resolve complex client issues • Partnering with Renewal Account Managers to streamline execution of lower-spend accounts