• Responds to incoming calls regarding orders, order changes, return authorizations & warranties, and product information and availability. • Responds to general questions and resolves a diverse range of issues involving pricing, product usage and care, product availability, inventory, transportation, and product delivery. • Provides courteous and professional service to internal and external customers. • Manages assigned accounts by ensuring orders are entered accurately and confirmed to the customer in a timely manner. • Makes decisions and takes calculated risks to meet partner expectations consistent with company goals and policies. • Audits open orders and provide timely responses to resolve discrepancies. • Builds and maintains strong relationships with Partners and Sales representatives in the assigned territory and manages any issues that may arise. • Acts as a liaison between partners, sales, and other departments as required to meet account goals and directives.

• Build and advance partnerships with clinical, operational, and technology partners across the senior living ecosystem, with a focus on creating mutual commercial value and joint go-to-market opportunities. • Establish and maintain a clear, current view of Teton's full partner landscape, ensuring leadership always knows where every relationship stands and what is driving it forward. • Support sales-led partnerships effectively, ensuring coordination between Teton's sales team and external partners adds real value to active opportunities. • Bring partner insights back into the organization to inform GTM strategy, product positioning, and prioritization decisions. • Represent Teton within the partner community, building credibility and presence across industry events and networks.

• Leverage purchase insights to help advertisers identify opportunities to increase market share, drive sales, and measure impact of their investment in true ROI • Bring a consultative, strategic approach to new business, paired with the drive and hunger to uncover and win high-value opportunities • Leverage customer purchase data to proactively align tailored solutions to new clients business needs, identifying business challenges and opportunities • Craft and confidently deliver compelling, data-driven sales presentations that position us as trusted advisors rather than vendors • Navigate complex stakeholder and budget landscapes to activate the right internal experts to drive a cohesive, enterprise-level team-selling approach • Develop and execute a data-informed strategy that drives new business, accelerates customer onboarding, and leverages in-market presence (e.g., conferences and events) to exceed revenue goals while positioning Cardlytics as an industry leader • Hold biweekly client check-ins and conduct ongoing discovery to stay aligned with evolving KPIs and collaboratively develop joint growth plans • Cultivate client relationships while proactively identifying and engaging new stakeholders and decision-makers to accelerate business growth

• Own and lead end-to-end change management strategy for major programs • Advise program and business leaders on change risks, readiness, and adoption strategies • Design integrated communication, engagement, training, and reinforcement approaches • Coach project teams and leaders in applying Ryder’s change methodology • Assess organizational change saturation and recommend sequencing or mitigation actions • Monitor adoption metrics and adjust strategies to drive sustained outcomes • Contribute thought leadership to the evolution of Ryder’s change practices