Executive Communications Manager locations Chicago, Illinois time type Full time job requisition id 19040860 Team Overview The Executive Communications team partners directly with C-suite leadership to shape and elevate their voice across the enterprise. This team plays a critical role in aligning messaging to business priorities, ensuring clear, consistent, and compelling communication both internally and externally. The role collaborates closely with CEO Communications and senior stakeholders across a highly matrixed, global organization. This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week. Role Overview and Core Responsibilities This role exists to elevate and unify executive voice across the organization, ensuring business priorities are translated into clear, compelling communications that drive alignment, engagement, and enterprise-wide impact. - Partner closely with C-suite leaders to define and elevate their voice across internal and external channels - Translate complex business strategies into clear, engaging, and human-centered messaging that drives alignment across leadership and teams - Develop high-impact executive communications including talking points, emails, LinkedIn content, and storytelling assets - Collaborate with CEO Communications to ensure a consistent and unified enterprise narrative - Lead campaign-style communications that bring key strategic priorities to life across the organization, including global leadership audiences - Manage multiple priorities and stakeholders in a fast-paced, highly collaborative environment - Leverage feedback, engagement metrics, and data insights to continuously refine and improve messaging effectiveness - Support senior leaders in preparing for key internal and external engagements, ensuring clarity, tone, and message consistency Required Knowledge and Experiences - 5 plus years of experience in executive communications/corporate affairs, with a strong track record of supporting senior leaders - Experience translating business priorities into clear, compelling communications that influence and align diverse audiences - Strong storytelling capability, with the ability to simplify complex or technical concepts into accessible, engaging content - Experience working in fast-paced, matrixed organizations; global experience preferred - Advanced degree in Communications, Marketing, Journalism, or a related field (or equivalent practical experience) Required Technical Skills - Exceptional writing and editing skills, including experience leveraging AI tools to enhance content development - Proficiency in Microsoft Office tools (PowerPoint and Word) for executive-level content creation - Experience with social media platforms and analytics tools (e.g., LinkedIn analytics, social listening tools) We’re also looking for the preferred skills below. Whether you are proficient or could use some brushing up, we’re happy to support your career development and growth in: - Experience working across global or multi-market communications environments - Familiarity with complex or highly regulated industries - Additional language proficiency Benefits that support every part of your life: At TransUnion, we design benefits to help you feel well, do well, and plan well—from day one. For Your Health: Enjoy day-one eligibility for medical, dental, and vision coverage, plus supplemental plan options. Spousal, domestic partner, and other eligible dependent coverage is available on select plans. Choose tax‑advantaged HSA and FSA accounts to make everyday care more affordable. For Your Protection: We’ve got your back with company‑paid basic life and AD&D, optional voluntary life and AD&D for you and your family, and short‑ and long‑term disability. You can also opt into a legal plan, pet insurance, and travel accident coverage. For Your Family: From adoption assistance and fertility planning coverage to caregiver support, we’re here for every chapter. Access Dependent Care FSA for possibility of an employer match, a complimentary Care@Work membership, and up to 12 weeks of paid parental leave with eligibility for a thoughtful, gradual return. For Your Future: Build toward what’s next with our 401(k) with employer match and Employee Stock Purchase Plan (ESPP). Tap financial wellness resources, career coaching, and optional long‑term care insurance to plan confidently. For You: Grow and recharge with tuition reimbursement, flexible time off for exempt employees or paid time off for nonexempt employees, up to 12 paid holidays per year, commuter benefits, employee discounts, charitable gift matching, and paid volunteer time off, plus corporate volunteer events that make it easy to give back. For Your Wellness: Access 24/7 support including professional therapy, coaching, and emotional well‑being programs alongside guided meditation and resources that support physical, mental, social, and financial wellness. Pay Scale Information: The U.S. base salary range for this position is $100,100.00 - $150,000.00 annually. *The salary range for this position reflects a reasonable estimate of the range of compensation for this job. At TransUnion, actual compensation is based on careful consideration of additional factors such as (but not limited to) an individual’s education, training, work experience, job-related skill set, location, and industry knowledge, as well as the scope and responsibilities of the position and market considerations. Regular, fulltime non-sales positions may be eligible to participate in TransUnion’s annual bonus plan. Certain positions may be also eligible for long-term incentives and other payments based on applicable company guidance and plan documents.

• Draft, edit, and distribute company-wide communications including announcements, leadership messages, newsletters, and policy updates that reflect Envoy Mortgage's culture and voice. • Partner with executive leadership to ensure messaging is timely, accurate, and lands the way it was intended across a distributed workforce. • Own and maintain a communications calendar to manage cadence and consistency of internal messaging across all channels. • Support change management communications during organizational initiatives, system rollouts, and policy changes so employees always know what's happening and why. • Coordinate logistics for company-wide and department-specific training programs including scheduling, enrollment, and vendor coordination. • Administer BAI, PLACE Companies University, managing content uploads, user access, and completion tracking to keep our learning ecosystem running smoothly. • Partner with subject matter experts and people leaders to develop or curate training materials, job aids, and resources that actually get used. • Track training compliance and generate reports to support leadership visibility and audit readiness. • Serve as the primary administrator and content owner for Envoy Mortgage's company intranet, ensuring it is always current, well-organized, and easy to navigate. • Drive adoption of the intranet as the go-to resource for company information, policies, and tools across the organization. • Identify and implement improvements to intranet structure and usability based on employee feedback and usage data, always looking for a better way.

Role Description The Breakdown Coordinator (2nd Shift) will be receiving inbound phone calls while being the liaison to coordinate both scheduled and unscheduled maintenance related issues between our drivers, vendors, and organizational stakeholders. The Breakdown Coordinator (2nd Shift) must be able to deliver outstanding customer service to ensure that our drivers receive the best experience as they engage with our team to address their maintenance needs. This position is ideal for someone that has served as a service writer or has acted as a liaison between the customer and the mechanic. If you are looking for a career that gives you the opportunity to be GREAT at problem solving for our GREAT team, this is the perfect job for you! - Working in a fast paced remote environment that offers after-hours support to help drivers with breakdown situations - Execute vendor management program, negotiate pricing for tires, parts and services when needed - Create repair orders within Dossier - Work closely with other members of the maintenance department in strategic planning, organizing, and executing plans - Communicate breakdowns, accidents, and incidents promptly to fellow coordinators, Operations, Safety, and Risk Management personnel - Receive and address incoming calls via pre-defined call queues - Interact with digital communications from in cab devices - Review and address email messages and take appropriate actions - Access OEM websites to review action codes from units and take appropriate steps to resolve - Maintain constant and concise communication with appropriate groups, including vendors, drivers and various operational stakeholders, regarding status of repair decisions and related issues - Ensure all DOT/FMCSA Regulations are followed to align with company standards - Must be able to obtain and review repair estimates while scrutinizing the repair process to include the costs and authorize approved repairs - Perform other duties as assigned Qualifications - A successful Breakdown Coordinator must consistently demonstrate the company’s Mission and Values - Good oral and written communication skills to effectively interact with customers, drivers, and other team members - Customer service-oriented and team-oriented with good organizational skills - Able to effectively manage multiple tasks simultaneously - Able to work a flexible schedule when needed, including weekends, evenings, and holidays - High school diploma or equivalent required - Bachelor’s degree in related field or equivalent experience (Preferred) - Previous call center, service writer, or mechanical experience (Preferred) - Experience in the transportation industry (Preferred) - Proficient with Microsoft Office suite - Good written and oral communication skills - Good interpersonal skills - Good judgment and problem-solving skills - OEM maintenance certifications Requirements - Remote after hours shifts for the Breakdown Coordinator - Schedule: Monday - Friday 12pm-10pm CST - Full equipment setup (including a laptop, monitor, softphone software & internet reimbursement for fully remote employees) - This job is an hourly position with no guarantees for career progression - PS Logistics complies with all applicable equal employment laws, including the Americans with Disabilities Act - Qualified individuals with a disability may request reasonable accommodation from the company Location Birmingham, AL (Home Office) Job Titles Breakdown Coordinator

• Architect brand's narrative and reputation • Design and execute unified communications strategy • Lead public relations and paid media activities • Orchestrate corporate events and thought leadership programs • Amplify social media footprint • Own internal communications • Collaborate with cross-functional teams