About Airwallex Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 200,000 businesses worldwide - including Brex, Rippling, Navan, Qantas, SHEIN and many more - with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale. Proudly founded in Melbourne, we have a team of over 2,200 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$8 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you're ready to do the most ambitious work of your career, join us. Attributes We Value We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you're motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor. You're humble and collaborative; turn zero-to-one ideas into real products, and you "get stuff done" end-to-end. You use AI to work smarter and solve problems faster. Here, you'll tackle complex, high-visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let's build what's next. About the team The Regulatory & Compliance team helps Airwallex grow responsibly as a global financial platform. We work at the intersection of law, regulation, risk, and business execution, partnering closely with teams across the company to navigate complexity, enable growth, and protect the trust our customers, partners, and regulators place in us. It's a team for people who are thoughtful, practical, and energized by solving hard problems in a fast-moving, highly regulated environment. What you'll do As the Associate Director, Obligations Management, you will own the central governance infrastructure that identifies, catalogs, and tracks regulatory and financial partner requirements across Airwallex's footprint. Sitting as a global central team, you will lead the architecture and maintenance of the global obligations register, mapping complex statutory and clearing-partner mandates directly to internal compliance controls. You will also oversee the institutional RFI knowledge base and the central global audit register, ensuring traceability of control performance and tracking issue lifecycles through to verified closure. You will partner extensively with Regional Regulatory Legal, Local Regulatory Compliance, Internal Audit, and Second-Line Risk teams to transform abstract legal mandates into a structured, data-driven, and audit-ready compliance inventory. This role holds a global mandate and can be based in the US or EMEA. Responsibilities - Architect, scale, and maintain the central Global Obligations Register, comprehensively cataloging all international regulatory rules, statutory laws, and Tier-1 financial partner requirements alongside their respective compliance controls. - Collaborate closely with the Risk team to ensure all mapped compliance controls and reporting obligations within the registry are structured effectively for independent monitoring, validation, and testing. - Manage and continuously evolve the centralized global RFI knowledge base, synthesizing data and insights from local Regulatory Compliance teams to curate uniform, legally defensible evidence portfolios for banking partners and regulatory bodies. - Own the global central audit register, tracking internal audit findings, external examination gaps, and material regulatory issues to drive accountability and verify robust root-cause remediation before deadlines. - Partner with Regional Regulatory Legal teams to ingest ongoing legal interpretations and horizon scanning data, ensuring the global obligations registry is dynamically updated to prevent compliance gaps or control drift. - Direct and scale a high-performing obligations management team, replacing manual trackers and spreadsheet dependencies with advanced, scalable GRC tooling and automated compliance dashboards. Who you are We're looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have, but are not mandatory. Minimum qualifications - 10 to 12+ years of experience within corporate governance, regulatory compliance, internal audit, or operational risk management inside a highly regulated financial services, fintech, or banking environment - At least 3 to 5+ years of experience managing a compliance inventory, regulatory obligations framework, or GRC program at a senior level within a multi-jurisdictional environment - Proven track record of constructing complex compliance matrices, mapping internal controls to international laws, supervising audit registers, and managing institutional RFI mechanisms - A high-ownership, systematic approach to problem-solving, with exceptional corporate drafting skills and the cross-functional agility to align decentralized regional teams with central hub standards Preferred qualifications - Bachelor's degree in Law, Public Policy, Risk Management, Business Administration, or a related structured analytical discipline - Juris Doctor (JD), Master of Laws (LLM), or a Master's degree in Regulatory Compliance, Risk Management, or Business Administration - Professional designations such as Certified Anti-Money Laundering Specialist (CAMS), Certified Internal Auditor (CIA), or equivalent GRC-related credentials - Deep experience working within a high-growth cross-border payments company, top-tier neobank, or API-driven digital platform handling high volumes of regulated transactions - Direct experience selecting, deploying, or configuring institutional Governance, Risk, and Compliance (GRC) software systems to automate policy mapping and issue remediation workflows Applicant Safety Policy: Fraud and Third-Party Recruiters To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page. Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary. Equal opportunity Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don't regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know. #BI-Hybrid

• Partner with executive decision-makers and stakeholders to deliver success and help our customers achieve the desired business value • Partner with internal account teams (Sales, Success, Executive Sponsors, etc) to make sure we are aligned as ‘One Salesforce’ and leveraging all necessary parties to ensure our customers’ success • Drive engagement and/or strategy, leveraging our multi-cloud platform • Partner with customers to build a strategic and delivery roadmap tailored to the customer’s business priorities, accelerating their time to value • Proactively make recommendations that provide a direct P&L impact, and enhance or expand the customer’s ability to reach beyond their business goals • Coach and partner with customer executives • Apply strong Salesforce product, business process, methodology & ecosystem knowledge to drive an effective program • Proactively build and expand business relationships which enable better account penetration and development of client partnerships • Identifies and manages program risk • Lead the overall program and the group of PMs under him/her • Identify and manage interdependencies of multiple workstreams within the managed program

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Role Description This role exists to define and advance the alignment between Hines capabilities, client needs, and measurable business outcomes. This role sits at the intersection of sales, clinical operations, and strategy, ensuring complex capabilities are translated into clear, differentiated value that supports growth and market positioning. Working cross-functionally, this role provides strategic input on program positioning, solution alignment, and market differentiation. This is a client-facing, strategically focused role that includes direct sales while influencing growth, informed decision-making, and strengthening solution alignment. This position is full-time, Monday - Friday. This is a fully remote position! Qualifications - Bachelor’s degree required; experience in Healthcare, Sales and/or Account Management. - Experience and proven ability to engage and influence client stakeholders, including executive leadership, across cross-functional and dynamic environments. - Demonstrates strength in combining analytics, market insight, and business judgement to inform strategic, value-driven decision-making. - Experience or degree in marketing strongly considered. - Demonstrates success in strategic and solution-oriented sales of complex products/services, with superb communication skills, including the ability to present to C suite leaders and develop clear, concise, and well-synthesized proposals. - Degree in Healthcare Informatics strongly encouraged. - Strong decision-making and sales negotiation skills. - Experience in relationship building and communication skills, with a positive, energetic approach to engaging clients, stakeholders, and leadership, and navigating complex or difficult conversations. - Experienced in analyzing and identifying competitive threats, defensive measures, and supporting the development of strategic responses and innovative solutions to drive client retention and growth. - Ability to collaborate effectively across all levels of the Hines organization and influence cross-functional teams. - PC proficiency to include MS Office, Adobe, and CRM tools a plus. - Driver’s License Required. - Remote or office based with the ability to travel for client meetings, conferences, strategic engagements, and internal Hines team events. Responsibilities - Partner and provide direct sales on opportunities to strengthen positioning and value communication. - Translate complex clinical and operational capabilities into clear and impactful client value. - Shape strategic discussions to improve alignment between client needs and proposed solutions. - Analyze pipeline trends and performance to identify opportunities for improved alignment and positioning. - Provide strategic insight to strengthen pipeline alignment, positioning, and overall success. - Collaborate across internal teams to ensure coordination and consistency. - Engage with prospective and existing clients to build relationships. - Direct client and prospect inquiries to appropriate internal teams for timely follow-up. - Identify and analyze insights from client and market engagement to inform internal alignment and positioning. - Represent Hines in client and industry settings, including meetings and events. - Strengthen Hines’ presence and credibility by bringing clinical insight, subject matter expertise, and EBP. Benefits - Competitive salary and benefits, including medical, dental, vision, long-term care, short-term disability, long-term disability, company paid and voluntary life insurance. - Critical Illness, accident insurance and flexible spending also available! - 401k plan with company match, fully vested after 1 year. - Paid Holidays. - Work-life balance. - Hines is a 37 year company recognized in the industry for high standards and quality work. Company Description Hines is a nationwide, independent leader in personalized managed health care, focused on what’s important to you—comprehensive services with the program excellence and cost containment that you demand. Hines & Associates, Inc.’s reputation as an industry leader is founded on over three decades of innovative and professional health care excellence. Serving all aspects of the industry, Hines is committed to conserving health care dollars while ensuring quality care through effective programs and personalized service.