Title: Commercial Portfolio Manager- Senior Location: Cincinnati United States Reference Number: R0073034 Job Description: Working with minimal supervision, the Commercial Portfolio Manager-Senior is responsible for managing assigned portfolio(s) and providing support to Commercial group leader(s), Regional Credit Officer, and Relationship Manager team (RM's) in the areas of credit underwriting, portfolio management, compliance, and monitoring of new and existing loans and customer relationships within the portfolio. Will manage moderately complex loan portfolio. Duties & Responsibilities: - Manages a moderately complex portfolio of commercial loans and customers in partnership with the assigned relationship manager, group leader, Regional Credit Officer and other stakeholders. - Service, deepen, and retain assigned profitable customer relationships by proactively evaluating and mitigating associated business risks and opportunities. Optimize customer relationships working directly with Relationship Managers to grow fees, deposits, and portfolio revenue. - Own primary responsibility for the credit quality and monitoring of Commercial portfolio risks. Will be responsible for risk rating new credits and ongoing updating of risk grades in assigned portfolio. Responsible for underwriting quality, portfolio administration, and ongoing credit quality of assigned portfolio. - Effectively present proposed credit actions in written analysis document and as necessary, verbally to Senior Loan Committee. - Conduct portfolio reviews with senior management and analyze existing portfolio to identify trends and opportunities. - Mentors Credit Analysts and junior Portfolio Managers to develop required competencies and experience. - Performs all other duties assigned Basic Qualifications: - Four-year college degree in Finance/Accounting/Economics or equivalent work experience - 4-7 years of relevant commercial/middle market credit analysis experience or underwriting experience with deals with large exposures and complex loans. Preferred Qualifications: - Understanding and utilization of credit skills for credit decision making, monitoring, and managing of a credit through repayment. - Strong analytical ability and an understanding of the analysis of commercial financials. - Thorough knowledge of the state and federal laws and compliance regulations for commercial loans. - Ability to work under critical time constraints. Strong time management and organizational skills and the ability to perform highly detailed and accurate work on multiple, concurrent tasks. - A high level of verbal and written communication skills to effectively convey credit worthiness and recommendations. - Thorough knowledge of various software programs including Word and Excel, and the ability to quickly learn additional systems/software. - Strong customer service orientation - MBA in Finance or Accounting - Formal credit training Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay): Yes Our Approach to Office Workplace Type Certain positions outside our branch network may be eligible for a flexible work arrangement. We're combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team. Compensation Range: The compensation range represents the anticipated low and high end of the base compensation range for this position. Actual compensation will vary based on various factors including but not limited to location, experience, and education.  Colleagues in this position are also eligible to participate in an applicable incentive compensation plan.  In addition, Huntington provides a variety of benefits to colleagues, including health insurance coverage, wellness program, life and disability insurance, retirement savings plan, paid leave programs, paid holidays and paid time off (PTO). Huntington is an Equal Opportunity Employer. Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details. Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.

Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description What you get to do in this role: Delivery Oversight: - Provide day- to -day guidance to Customer Outcomes engagement management staff to ensure timely, high quality delivery of implementation projects. - Be the focal point for delivery questions or concerns from internal stakeholders or customers. This could include - customer governance calls, internal project reviews and escalations. - Ensure adherence to the Global Services Delivery Framework and operational excellence through high degree of rigor and attention to detail on project execution - including planning and revenue forecasting. - Clearly communicate to management issues that may affect scope, budget or timeliness of delivery of a world class customer experience. - Strong collaboration with Services Sales, Customer Success, Expert Services, Resource Management and other Global Delivery teams to achieve outstanding customer delivery. - Strong collaboration and relationship building with account teams and Partners to achieve outstanding customer delivery. - High ability to resolve delivery challenges quickly and effectively in an effort to minimize impact on budget and timelines while maintaining high customer satisfaction levels. - Management of Revenue, Cost and Margin for regional delivery implementations. People Management: - Serve as a mentor to team members. - Provide direction and leadership for new hires, ensuring adherence to the enablement plan and new hire ramp times. - Determine training and development requirements for team and produce team and individual training plans. Adapt these as necessary to meet the changing needs of the organization. - Conduct performance reviews of team using KPI results and other factors. - Work with the Geography's Customer Outcomes Delivery Leader to continuously improve the skills and quality of the individuals in the organization. - Work closely with Resource Managers and Global Delivery technology practices to support the staffing of projects with the right resources, with the right skills, at the right time. - Provide a feedback loop into Global Delivery for resource, process and technical continuous improvement - Manage team members to achieve utilization targets on a quarterly basis. Qualifications To be successful in this role you have: - Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. - 5+ years of leadership experience in a professional services organization with prior background in one (or more) of the following roles (required): - PMO Leader, Program/Project Management - Consulting - Services or Solution Sales - Implementation - 10+ years of consulting experience for complex, global organizations. - Experience in leading and mentoring a team of twenty or more employees. - Experience designing and developing service capabilities and developing and running service portfolios. - Proven ability to influence and consult successfully on the subject of IT Operations and/or Digital Transformations. - Experience working with service channel organizations and their partners. - Strong experience and capability to speak to customer leaders (including CXO roles) to extract outcome expectations, and to influence their thinking and directions. - Highly motivated, driven and passionate about the intersection of technology and business challenges. - Dedication and commitment to customer success. - A determination to make things better each day. - Strong people development, including coaching and mentoring for management, business and technical roles. - Ability to learn, understand and maintain knowledge of complex technical solutions and ability to present these concepts in a comprehensive and concise manner. - Ability to interface and develop relationships with other ServiceNow departments, in particular Product Management, Product Development, Product Marketing, Training, Sales, Presales and Enablement teams. - Excellent oral, listening and written communication skills, including presentation, facilitation and public speaking skills. - Ability to interact with and influence a wide range of employees, including senior management, and entry-level personnel across a wide number of ServiceNow departments. - Initiative - Proactive, self-motivated, and self-directed. - Ability to drive deliverables and results, which involve people who do not directly report to you. - Travel required up to 50%. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. 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Title: Patient Experience Manager IV Location: Reading United States CategoryGeneral Management Location(s)Reading, MA Salary Range$100130 to $129580 Job ID989081 Job Description: Role Overview Sodexo is seeking a Patient Experience Manager 4 to support Beth Israel Lahey Health System, a large, multi-site healthcare network. This is a strategic, system-level role responsible for driving patient satisfaction initiatives across 14 locations, with a strong focus on Food Service and Environmental Services (EVS) operations. This position is remote-based, with an expectation of being onsite at assigned locations four days per week. A valid driver's license and the ability to travel between sites is required. The ideal candidate will bring a strong background in healthcare hospitality, patient satisfaction, and data-driven performance improvement, with the ability to influence multiple stakeholders and standardize best practices across a complex system. What You'll Do - Develop and execute a system-wide strategic patient experience plan for Food Service and Environmental Services across all assigned sites - Analyze patient feedback and satisfaction data to perform root cause analysis and implement sustainable solutions - Lead and support patient rounding programs, service recovery efforts, and continuous improvement initiatives - Oversee and optimize Building Service Response (BSR) programs to ensure timely, high-quality issue resolution - Drive implementation, compliance, and enhancement of Healthtouch (or equivalent patient experience platforms/programs) - Partner with site leadership, clinical teams, and operational leaders to align on service excellence goals - Evaluate service levels and develop strategies to exceed patient satisfaction targets - Standardize processes and best practices across multiple locations to ensure consistency and scalability - Provide coaching and mentorship to onsite managers to strengthen patient experience culture and accountability - Prepare and present performance metrics, insights, and action plans to senior leadership What We Offer Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include: - Medical, Dental, Vision Care and Wellness Programs - 401(k) Plan with Matching Contributions - Paid Time Off and Company Holidays - Career Growth Opportunities and Tuition Reimbursement More extensive information is provided to new employees upon hire. What You Bring - Bachelor's degree or equivalent experience in hospitality, healthcare administration, or related field - 5+ years of experience in patient experience, healthcare hospitality, or service excellence leadership - Proven ability to analyze data, identify trends, and implement process improvements that drive satisfaction - Strong knowledge of patient services, food service operations, and/or EVS programs in healthcare - Experience with patient satisfaction tools, rounding programs, and service recovery initiatives - Demonstrated success managing multi-site or system-level initiatives - Excellent communication, presentation, and stakeholder engagement skills - Passion for delivering exceptional patient and guest experiences aligned with Sodexo CARES principles - Valid driver's license required with the ability to travel between multiple locations Who We Are At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide. Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form. Qualifications & Requirements Minimum Education Requirement: Bachelor's degree or equivalent experience Minimum Functional Experience: 3 years

Title: Branch Manager Location: New Hope United States Hybrid Reference Number: R0071404 Job Description: Description Summary: Our branch banking roles offer a welcoming and inclusive team environment where you are empowered every day to help our customers achieve their financial goals. Our branch colleagues have an opportunity to share ideas and voice opinions that directly impact our customers, our bank, and our communities for the better. As a Branch Manager, you are responsible for management of the branch; leading all facets of sales, service and operations of the branch; coaching on existing processes, leading the team in achieving budgeted production goals, acquiring new consumer and business customers; initiating referrals to partners, and deepening all existing customer relationships proactively driving business inside and outside of the branch; and responsible for consistent business development and calling program. Duties & Responsibilities: - Managing portfolio of high value consumer and business customers. Leads the process of referring customers to other areas of the bank to meet customer needs, deepen relationships and build strong internal partnerships pursuant to OCR guidelines for the branch. - Leading team to provide excellent customer service and effectively resolve customer issues. - Leveraging available tools and technology to identify and present sales and service opportunities. - Maintaining knowledge and educates team on all products, services, technology and policies. - Maintaining active involvement in the community, and develops key business and community relationships. - Developing key internal partnerships to drive business in market area. - Actively overseeing the recruitment / hiring process ensuring assigned market is staffed with colleagues suitable for Huntington's culture. - Garnering resources required to support team. - Managing the overall operations of the branch, adhering to all operational, security, risk and regulatory related policies and procedures. - Understanding branch sales, service, operations and financial performance. - Demonstrating acumen in banking, investments, consumer lending, business banking, business lending, sales, sales leadership, customer service, process management, coaching, colleague development, communication and presentation. - Performing other duties as assigned. Basic Qualifications: - High School Diploma or GED and minimum of 1 year or more in a goal driven retail sales leadership role or a Bachelor's Degree. Preferred Qualifications: - Bachelor's Degree and previous management experience. - Ability to understand, drive, and lead branch sales, service, operations and financial performance within the branch and digital channels. - Demonstrates acumen in banking, sales, investments, consumer lending, business banking, business lending, sales leadership, customer service, process management, coaching and colleague development and presentation skills. - Excellent verbal and written communication skills. - Comfort with technology such as mobile services and online banking services. - Knowledge of consumer and business deposit products. - Ability to develop, influence, inspire and motivate colleagues to increase retention. Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay) Yes Our Approach to Office Workplace Type Certain positions outside our branch network may be eligible for a flexible work arrangement. We're combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team. Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis. Huntington is an Equal Opportunity Employer. Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details. Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.