• Support end-to-end logistics for conferences, trade shows, and other marketing events, ensuring alignment with commercial and marketing strategies. • Assist with pre-event planning activities including venue coordination, booth design specifications, and timeline development. • Coordinate remotely with on-site teams and vendors to ensure seamless execution. • Orchestrate and order show services including electrical, internet, furniture, A/V equipment, and other booth requirements, as needed. • Coordinate booth setup and teardown logistics, working with vendors and service providers to ensure professional presentation and brand consistency. • Manage exhibit materials inventory, promotional collateral ordering, and booth asset tracking. • Manage attendee registration processes for Artera team members and booth staffing. • Process and track sponsorship paperwork, contracts, and related documentation. • Internal communication and coordination with Artera attendees. • Build and maintain relationships with event vendors, venues, and service providers. • Negotiate contracts and hold vendors accountable for deliverables, timelines, and budget adherence. • Track event expenses, process invoices, and ensure cost-effective execution aligned with budget constraints. • Maintain detailed records of event plans, vendor contracts, invoices, and transaction histories. • Document event activities, vendor performance, and process improvements for future events. • Track and compile key event metrics including attendance, lead generation, and expenses for reporting. • Coordinate shipping logistics for event materials, including packing, labeling, and tracking shipments to and from venues. • Arrange local courier services and coordinate material pickups/deliveries as needed.

• Lead division event strategy and execution: Own tradeshows, hosted events, conferences, and executive experiences aligned to division priorities. Translate enterprise event strategy and division go-to-market plans into scalable event programs and operational processes. • Manage division event team: Lead team prioritization, performance management, coaching, and workflow execution. Support both remote and in-person team members. • Drive division event ROI strategy: Define lead tracking, attribution, and ROI reporting requirements aligned to division goals. Work with Sales Operations and Revenue teams to establish measurement frameworks and sales handoff processes. Hold event execution accountable to ROI targets and post-event analysis. • Own division event budgets: Manage forecasting, reconciliation, vendor management, and budget accountability. Identify cost optimization and efficiency opportunities. • Manage division event portfolio: Own event calendar, prioritization, staffing, and resource allocation. Lead operational oversight for division events. Escalate strategic, reputational, or budgetary risks to Head of Events. • Serve as division events partner: Be primary point of contact for division leadership, sales teams, and brand partners. Align event strategy to division north star and business outcomes. • Drive operational excellence: Identify and implement process improvements, workflows, and systems that scale division event execution.

• Own the RKO End-to-End: Take full, independent ownership of the Revenue Kick-Off timeline, from early planning and multi-quarter budgeting to global logistics, remote/in-person execution, and post-event lessons learned. • Master the Details: Obsess over every detail of event production to ensure a seamless, high-energy, and impactful experience for all attendees. • Support Global Events: Provide execution expertise and support for other critical corporate cadences (QBRs, Townhalls, leadership alignments) without needing to own them entirely. • Drive Autonomy: Manage complex, large-scale event logistics independently, keeping leadership informed but driving the execution forward. • Live the mission: inspire and empower others by genuinely caring for your own wellbeing and your colleagues. Bring wellbeing to the forefront of work, and create a supportive environment where everyone feels comfortable taking care of themselves, taking time off, and finding work-life wellness.

Role Description The Countermeasure Technician executes Operations Event Support and plays an essential role in GXC’s Technical Operations team under the Countermeasure Division. This entry-level position focuses on the setup, deployment, and basic maintenance of CEIA OPENGATE and PMD (Walk-Through Metal Detector) systems, primarily used for securing high-traffic venues such as sports events, concerts, festivals, and conventions. This is a remote position event-based and scheduled according to operational demand. Technicians serve as GXC’s frontline technical ambassadors, ensuring mission readiness, equipment integrity, and client satisfaction in both dynamic and demanding operational environments. Essential Functions - Assist in staging, deploying, and repacking CEIA OPENGATE and PMD systems at designated screening locations under the direction of senior staff or event leads. - Prepare batteries, power up units, and verify proper operation of detectors prior to gate opening. Replace or recharge batteries during events as needed. - GXC staff assist events based on specific client needs, ensure equipment functions properly, support gate operations, and provide guidance without assuming liability for event decisions. - Maintain a professional demeanor when interacting with venue staff, guests, and team members. - Communicate clearly and report any issues promptly to the Technical Operations Manager or designated lead. - Clean, repack, and inventory detectors and associated gear. Assist in following the post-event inventory and wrap-up SOP, ensuring all units are accounted for. Training & Development Path - Each technician will receive baseline training in CEIA OPENGATE and PMD functionality and setup. - Basic safety, calibration, and operating procedures. - Event-based SOPs include pre-deployment, accountability, and post-deployment tasks. - Communication protocols, professionalism, and site expectations. - This role serves as the foundation for future advancement into other full-time technician roles within the Countermeasure Division. Qualifications - Strong analytical skills for diagnosing and resolving equipment faults in the field. - High precision in calibration, documentation, and system configuration. - Willingness to learn standard operating procedures and hands-on detector operations. - Able to lift up to 50 lbs, stand for long periods, and work in outdoor or high-traffic environments. - Ability to work flexible hours, including nights, weekends, and holidays, in response to project and event-based scheduling. - Comfortable working in varied conditions, including outdoor environments and fast-paced public venues. - Valid U.S. driver’s license and ability to travel extensively, including multi-day assignments and short-notice deployments. - Strong judgment, reliability, and a proactive mindset in handling emergency situations or time-sensitive equipment issues. Preferred Qualifications - Previous event staffing, security or technical support experience. - Familiarity with CEIA systems. - Military, law enforcement, or technical background is a plus. - Additional education in security operations, systems engineering, or a related field is a plus. Other Requirements - Must reside within 49 miles of a major airport or regional event site. - The role is remote, with 80%-100% travel. - Pre-employment physical is required.