• The Sr. Director Lead Partnerships will lead the partner management for consumer relationships with a focus on growing the program. • You will influence and develop a dynamic and in-depth partnership planning, tracking, and reporting framework to keep partners engaged. • Lead marketing activities and own marketing performance with BHG partnerships. • Develop in-depth co-marketing proposals, from concept to contract, that drive value for the company. • Identify and source third-party opportunities in partnership with colleagues on the Marketing, Sales, and Analytics Team. • Meticulously own multiple projects; ensuring clearly articulated strategies with flawless execution.

Role Description We are seeking an experienced Strategic Partnerships Director to lead and strengthen key partner relationships, drive operational excellence, and support the successful delivery of strategic education-focused initiatives. This role is ideal for a commercially minded relationship leader who combines strong account management capabilities with project coordination expertise and a passion for delivering exceptional stakeholder outcomes. The Strategic Partnerships Director is responsible for managing and developing strategic partner relationships while ensuring the successful coordination and delivery of activities across multiple stakeholders. The role focuses on governance, reporting, risk management, stakeholder engagement, and identifying opportunities to strengthen long-term partnerships and support sustainable growth. Working closely with internal teams and senior external stakeholders, you will act as a trusted advisor, ensuring commitments are delivered, issues are resolved efficiently, and partnership objectives are achieved. Key Responsibilities - Manage strategic partner relationships and act as a trusted point of contact for senior stakeholders. - Support the overall success of partnership engagements through proactive account management and stakeholder collaboration. - Oversee operational planning, risk management, and delivery activities across key phases of partner engagements. - Identify, manage, and resolve escalated issues while ensuring timely communication and effective outcomes. - Coordinate cross functional teams to ensure commitments are delivered and activities remain aligned with partnership objectives. - Prepare and present governance reports, business reviews, and performance updates for internal and external stakeholders. - Provide strategic insights and recommendations to improve partnership performance and long-term value creation. - Coach and guide internal teams on effective partner engagement practices and account management approaches. - Develop a deep understanding of partner objectives and identify opportunities to expand support and strengthen relationships. - Contribute to the development and improvement of partnership management processes, systems, and operational frameworks. Qualifications - Demonstrated experience in senior account management, partnership management, or client relationship leadership roles. - Minimum two years of experience managing key accounts, strategic partnerships, or complex stakeholder relationships. - Experience coordinating projects involving multiple internal and external stakeholders. - Strong client service orientation with a proven ability to build productive and trusted relationships. - Knowledge of digital education, online learning, higher education, or related sectors would be advantageous. - Excellent written and verbal communication skills, including the ability to prepare reports, presentations, and proposals. - Strong organisational skills with exceptional attention to detail and the ability to manage competing priorities. - Experience working independently while effectively collaborating with geographically distributed teams. - Demonstrated problem solving, decision making, and risk management capabilities. - Commitment to continuous learning, improvement, and professional development. Benefits - Collaborative, people-centred performance culture. - Opportunities to grow in a fast-paced environment. - Exposure to strategic stakeholder engagement and partnership leadership opportunities. - Opportunity to work with diverse teams across multiple regions and time zones. Company Description At peopleworth, we support work where people and performance thrive. As part of our Employer Group, we work with a variety of forward-thinking partners and are excited to share this opportunity that sits within our growing group. Our Recruitment Process - Application Submission: Complete the online form and answer brief application questions. - Initial Screening: Your application is reviewed for role alignment; successful candidates move to the longlist. - Video Interview Stage: You’ll be invited to record short responses to 3–4 role-specific questions. - Live Interviews: Shortlisted candidates join first-round interviews (and, where applicable, second or third rounds depending on the role). - Final Shortlist & Verification: Reference and background checks are completed. - Offer & Contracting: Successful candidates receive formal offers and contract documents. - Pre-boarding & Onboarding: Once accepted, you’ll complete a pre-boarding process before officially joining your employing organisation within the Employer Group. Throughout every stage, we value clear communication, respectful engagement, and timely feedback.

• Serve as the key point of contact and Account manager for assigned airline clients and vendor couriers within the Bags, Inc. logistics line of business • Develop and maintain strong, positive relationships with client representatives, proactively anticipating their needs and building long-term trust • Lead the creation and presentation of quarterly business reviews (QBRs) and other regular performance reports to airline clients, translating complex data sets into actionable insights • Oversee the day-to-day operations of vendor couriers, ensuring adherence to rigorous performance standards and service level agreements (SLAs) • Communicate effectively with employees and clients to ensure fulfillment of performance requirements • Seek and implement opportunities to leverage AI and other technologies to streamline workflows, improve operational costs, and enhance the customer experience, such as improving ETA delivery windows • Partner with Product and Engineering teams to advocate for operational efficiencies and client-requested features • Navigate complex escalations from high-value clients while handling multiple priorities simultaneously

• Collaborate with the Director of Sales, North America to develop and execute sales strategy and plan in accordance with company directives. • Must identify and address potential barriers to the appropriate integration and adoption of designated products and the ability to identify potential new customers and opportunities. • Responsible for sales and customer support in a designated territory. • Implements and executes the launch strategies developed by the Sales and Marketing organization by providing product introductions and in-services for customers. • Completes a thorough analysis of the territory and identifies key target accounts. • Responsible for generating and following-up on sales leads. • Monitors competition by gathering information and share with marketing team. • Builds relationships daily with multiple customers within an account and keeps them informed of supply/inventory. • Resolve customer complaints by investigating problems and making recommendations to management. • Supports market development efforts to increase the number of patients available to receive our treatment. • Supports Director of Marketing and VP Clinical Engagement in the execution of education programs for physicians and other health professionals involved in the use of metra in order to accelerate the adoption rate. • Foster and maintain strong customer relationships by understanding their needs via professionalism and excellent interpersonal skills which routinely involve virtual and large in-person presentations. • Work cohesively with Clinical Specialists, marketing, medical, leadership, and overall matrix team to meet customer needs. • Participate in trade shows, conferences, and other industry events to represent the company and its products. • Ability to prioritize and comfortably manage a large geography requiring routine air travel and overnights. • Adhering to the letter and spirit of OrganOx’s Code of Conduct and all other company policies.