• Develop new web applications using Next.js, FastAPI, and Flask for developer community initiatives. • Maintain existing DevRel applications with Docker and Kubernetes deployments. • Create technical documentation for Vultr Docs including APIs and tutorials. • Document development workflows and maintenance procedures. • Collaborate with engineering teams to gather requirements and deliver solutions. • Engage with developer community to understand needs and incorporate feedback. • Work in a fast-paced environment impacting thousands of developers.

• Be a keen learner: You’ll work with cloud-native, highly scalable infrastructure spanning AWS, GCP, Kubernetes, and microservices. You’ll gain deep expertise in container orchestration, networking, and observability while learning from complex, real-world customer use cases. • Be a passionate problem solver: If you enjoy tackling scalability, reliability, and troubleshooting challenges in distributed systems, you’ll thrive in this role. You’ll work directly with developers to debug complex infrastructure issues, optimize cloud performance, and enhance reliability for Temporal users. • Develop observability solutions (Grafana, Prometheus), improve networking (load balancing, DNS, ingress/egress), and automate infrastructure operations (Terraform, IaC) to help customers run Temporal efficiently at scale. • Independently drive technical solutions, whether debugging complex production issues or designing infrastructure best practices, with support from seasoned engineers and mentors.

• Represent Nylas at conferences, meetups, webinars, podcasts, and industry events • Build relationships with developers, partners, customers, and influencers across the ecosystem • Engage authentically in developer communities including Reddit, Hacker News, Dev.to, Discord, GitHub, X/Twitter, Stack Overflow, and emerging platforms • Act as a public-facing technical ambassador for Nylas and help strengthen our presence within the developer community • Identify opportunities for Nylas to participate in relevant industry conversations and trends • Create high-quality technical content including blog posts, tutorials, videos, demos, presentations, sample applications, and code walkthroughs • Monitor industry trends and conversations to identify opportunities for Nylas to contribute meaningful perspectives • Develop thought leadership around APIs, AI agents, communications infrastructure, developer productivity, integrations, and emerging technologies • Champion the developer experience across onboarding, implementation, and long-term adoption • Gather feedback from customers, prospects, community members, and partners and translate it into actionable recommendations • Advocate for improvements to APIs, SDKs, tooling, onboarding flows, and overall developer usability • Create tutorials, quick starts, guides, workshops, and sample applications that help developers get value from Nylas quickly • Build and maintain code samples, demos, and integrations across JavaScript, Python, and Go.

Role Description Moveworks is the Agentic AI Assistant platform that empowers the entire workforce. Our platform enables employees to converse with all of their business systems through natural language to quickly find answers and automate tasks. Powered by the world's most advanced LLMs, our proprietary models, and a sophisticated Agentic AI platform, we're transforming how work gets done by allowing AI to take initiative, streamline complex workflows, and continuously learn and adapt. In December 2025, Moveworks was acquired by ServiceNow, marking a pivotal milestone in our journey to create a single front door to work for all business systems. By combining ServiceNow’s leading workflow automation with Moveworks’ Reasoning Engine and natural language capabilities, we deliver the AI platform for every person and every workflow. Built to go beyond basic summaries to deliver meaningful business impact. Together, our AI acts across enterprise systems to turn conversations into completed work. By joining our team, you’ll be at the forefront of the AI transformation, backed by the global scale of ServiceNow and the agility of a high-growth company. We are looking for world-class talent to help us extend agentic AI to every employee across every corner of the business. As a Developer Advocate, you will be the bridge between our Agent Studio—the premier platform for building enterprise AI agents—and the developer community, including both customers and prospects. Your mission is to inspire, educate, and empower developers to build, deploy, and scale AI agents that turn conversations into completed work. You will be the public face of Moveworks for technical personas, acting as a strategist, content creator, and community leader. What You’ll Do - Educate and Empower - High-Quality Content: Create technical content that moves the needle, including blog posts, tutorials, videos, and sample projects (including code snippets and POVs on emerging tech like Model Context Protocol - MCP). - Hands-on Guidance: Provide direct support through office hours and personal outreach to help developers overcome technical hurdles. - Documentation & Hub: Ensure our Developer Hub and documentation are world-class, including "Quickstart" guides and supporting video walkthroughs. - Build and Foster Community - Community Cultivation: Manage relationships across the Moveworks Community and broader forums (Reddit, X, Discord). - Motion Shift: Transition the Agent Studio forum from a troubleshooting-heavy space to one focused on User Generated Content (UGC), shared wins, and thought leadership. - Ambassador Program: Collaborate on the Moveworks AI Ambassador program to recognize and reward top contributors. - Drive Developer Engagement - Event Leadership: Play a leading role in organizing and speaking at Hackathons (AI Agent Hackathon, Dev Day, and Community Hackathon). - Educational Initiatives: Partner with the Academy team on certification paths and "Live ILT" (Instructor-Led Training) to showcase advanced implementation scenarios. - Lifecycle Engagement: Optimize the developer journey via onboarding/re-engagement email series and the Developer Newsletter. - Advocate Internally - Feedback Loop: Collect and synthesize actionable feedback from the field to provide to the Product and Engineering teams for continuous improvement. - PMM Partnership: Collaborate with Product Marketing to ensure messaging and resources align with developer needs. Qualifications - Highly experienced individual possessing typically 15+ years of relevant experience. - Technical Authority: Strong familiarity with APIs, authentication, and integrations. Comfortable writing code and exploring new architectural patterns. - AI-First Mindset: "AI ready" and have integrated AI into your daily workflow. Leverage tools like Claude Code to accelerate development and can speak authentically to how AI is transforming the developer experience. - Communication Excellence: Natural on stage and on camera. Can translate complex technical concepts into compelling narratives for webinars, keynotes, and technical blogs. - Clear & Enthusiastic Education Skills: Infectious enthusiasm when talking about technologies & clear communicator when teaching developers about new technology concepts. - Community Empathy: Experience engaging with developers on platforms like X, Reddit, or Discord and understand what makes a developer ecosystem thrive. - Content Strategy: Understand how to use different channels (YouTube Shorts vs. Whitepapers) to reach developers at different stages of their journey. - Bias for Action: Comfortable being public-facing and "scrappy," willing to build a demo or record a snippet to solve a user problem in real-time. Additional Information - Work Personas: We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. - Equal Opportunity Employer: ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. - Accommodations: We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. - Export Control Regulations: For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.