Johnson & Johnson

Associate Director of Stats Programming Location Irvine, California Employment Type Full-time Work Arrangement Hybrid Salary $137,000–$235,750 annually Job Description: At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit. Job Function: Data Analytics & Computational Sciences Job SubFunction: Biostatistics Job Category: People Leader All Job Posting Locations: Irvine, California, United States of America Job Description: Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments. Are you passionate about improving and expanding the possibilities of Cardiovascular? Ready to join a team that’s reimagining how we heal? Our Cardiovascular team develops leading solutions for heart recovery, electrophysiology, and stroke. You will join a proud heritage of continually elevating standards of care for stroke, heart failure and atrial fibrillation (AFib) patients. Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech We are searching for the best talent for an Associate Director of Stats Programming to support our Electrophysiology business. This role will work onsite in our Irvine, CA office, following hybrid schedule. OVERALL RESPONSIBILITIES: The Programming Leader will lead a team of SAS and R programmers in the Medical Devices Sector. This individual will be accountable for the programming of statistical deliverables for pre- and post-market global clinical trials across all Franchises. S/he ensures that programmed datasets, tables, reports and listings are accurate, while meeting timelines and budgets. POSITION DUTIES & RESPONSIBILITIES: Reporting to the Sr. Director, Biostatistics and Data Management, this individual will; - Provide leadership and direction for Programming by establishing programming standards, and mentoring and managing staff - Implement and maintain SAS and R platforms that will allow efficient allocation of programming resources - Develop and maintain global SAS macro and R function libraries. - Work with Data Management leadership to provide input on data and process standards - Provide oversight of all programming deliverables for clinical trials - Develop and maintain global harmonized processes and procedures for programming - Lead vendor evaluation, selection, contracting, and oversight activities for studies where programming is outsourced to a CRO - Work with Clinical Data Science partners, and leadership in Clinical Operations and Franchise to set priorities and develop project management plans for trial execution including timelines, milestones, and budgets - Provide oversight of the quality review of all programming deliverables - Know and follow all laws and policies that apply to the job, and maintain the highest levels of professionalism, ethics and compliance at all times - Diligently participate in compliance program-related activities as denoted by the supervisor or Chief Compliance Officer - Performs other related duties as required. Functional and Technical Competencies: - Demonstrated ability to lead teams to deliver critical milestones. - Strong proficiency in Base SAS, SAS/STAT and SAS Macro language. Advanced SAS certification preferred. - Strong proficiency in R, advanced R programming preferred. - Experience with CDISC datasets, tables, listings and figures preferred; - Excellent verbal and written communication skills Leadership Competencies: - Connect - Develop strategic partnerships with key internal stakeholders and external experts to lead implementation of industry programming standards - Shape – Develop knowledge of therapeutic areas within the Franchises and adapt ADaM and STDM standards for medical devices for use in the MD sector Lead – build and develop talent through change to provide high quality programming capability - Deliver – ensure high quality programming deliverables for clinical programs are delivered on time, within budget and in compliance to regulations and SOPs, seamlessly across all Franchises EDUCATION & EXPERIENCE REQUIREMENTS: - A Bachelor’s degree in Statistics, Computer Science or related discipline, with at least 8 years of programming experience in clinical research within Medical Device or Pharmaceuticals, and at least 3 years of supervisory experience. Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers. Internal employees contact AskGS to be directed to your accommodation resource. Required Skills: Preferred Skills: Advanced Analytics, Biostatistics, Collaboration, Compliance Management, Courage, Critical Thinking, Data Privacy Standards, Data Synthesis, Data Visualization, Developing Others, Good Clinical Practice (GCP), Inclusive Leadership, Leadership, Program Management, Quality Assurance (QA), Regulatory Affairs Management, Standard Operating Procedure (SOP), Statistical Analysis Systems (SAS) Programming The anticipated base pay range for this position is : $137,000.00 - $235,750.00 Additional Description for Pay Transparency: Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits: Vacation –120 hours per calendar year Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year Holiday pay, including Floating Holidays –13 days per calendar year Work, Personal and Family Time - up to 40 hours per calendar year Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year Caregiver Leave – 80 hours in a 52-week rolling period (10 days) Volunteer Leave – 32 hours per calendar year Military Spouse Time-Off – 80 hours per calendar year For additional general information on Company benefits, please go to: - https://www.careers.jnj.com/employee-benefits

Title: Director, Procurement - Biologics Category Locations: Titusville, New Jersey, United States of America Spring House, Pennsylvania, United States of America Work Type: Hybrid, Full Time Job ID: R-085508 Job Description: At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit. About Innovative Medicine Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow. Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way. Learn more at https://www.jnj.com/innovative-medicine. We are searching for the best talent for a Director, Procurement - Biologics Category! This hybrid position will be located in Titusville, New Jersey (USA). Alternate hybrid locations may be considered at other Innovative Medicine Supply Chain (IMSC) sites such as Spring House, Pennsylvania (USA). The Procurement Director for the Biologics Category will be responsible for leading end-to-end Biologics raw material procurement strategy and execution for New Product Pipeline and Launch & Grow products. The Director will deliver high-impact team and organizational goals related to cost efficiency, risk management, innovation, and sustainability in support of J&J's business growth and objectives. As an inspiring procurement leader and subject matter expert, this role will partner closely across Supply Chain functions, as well as R&D and other senior stakeholders, to advise on sourcing decisions, supply base shaping, and supplier performance. The Director will provide strategic direction and communicate priorities across the organization while directing the activities of team members responsible for outcomes that support the IMSC Procurement strategy and fostering an inclusive, high-performing team environment aligned with the goals and objectives of the Biologics team. KEY RESPONSIBILITIES: Procurement Strategy & Execution - Lead execution of the IMSC Procurement strategy by applying market intelligence and category expertise to identify high-value opportunities, drive value creation, and strengthen procurement capabilities - Advise and support category sourcing strategies aligned to short-, mid-, and long-term business priorities while defining and delivering a prioritized sourcing roadmap Supplier Management & Contracting - Lead strategic and collaborative supplier relationships to drive performance, innovation, continuous improvement, and value through cost, quality, and efficiency initiatives - Advise supplier selection, due diligence, onboarding, performance management, and contract lifecycle activities while ensuring business alignment and governance compliance - Shape the future supply chain for upcoming nodes in the network - Negotiate commercial agreements and contracts that balance value, risk, and business continuity Stakeholder Engagement & Cross-Functional Collaboration - Represent Procurement in cross-functional forums while partnering with stakeholders to translate business demand into sourcing plans, priorities, timelines, and risk assessments - Partner across Supply Chain functions and R&D to enable product launches and operational readiness - Sponsor sustainable Procurement and supplier diversity initiatives across the category Financial Management & Commercial Impact - Drive commercial value through cost-effective sourcing strategies, cost avoidance initiatives, cash-flow improvement opportunities, and negotiation optimization - Ensure accurate Procurement forecasting, budgeting and alignment with the financial business cycles Risk, Resiliency, & Compliance - Proactively identify commercial, supply, quality and regulatory risks. Advise on development and maintenance of continuity plans - Ensure sourcing activities meet relevant regulatory, quality, and compliance requirements - Raise critical issues promptly and coordinate mitigation actions with stakeholders Data, Tools & Continuous Improvement - Leverage Procurement systems, analytics, and reporting to generate actionable insights, support decision-making, and drive continuous improvement in supplier and sourcing performance - Promote adoption of digital tools and identify automation opportunities that improve efficiency and business outcomes Innovation - Translate business and category needs into supplier innovation projects and partner cross-functionally to advance initiatives through key project phases - Represent Procurement in Platform-level innovation initiatives and advise projects through commercialization QUALIFICATIONS: EDUCATION: - Minimum of a Bachelor's/University or equivalent degree is required; advanced degree or degree in Supply Chain, Business, Engineering, Life Sciences, or related field preferred EXPERIENCE AND SKILLS: Required: - Minimum 10 years of relevant work experience - Demonstrated Procurement / Category Management experience - Proven success in development of sourcing strategy, supplier management, and contract negotiation - Proven knowledge and proficiency in procurement analytics tools (e.g., e-sourcing or contracting tools, etc.) - Strong communication, presentation, and influencing skills, with the ability to translate business needs into strategic priorities to senior leaders, cross-functional teams, and external partners - Proven ability to build trusted, collaborative partnerships and lead through consultation and mentoring - Creative and adaptable in identifying solutions, managing complexity, and responding to changing business needs - Demonstrated commitment to ethical business practices, confidentiality, and procurement governance requirements - Proven ability to anticipate customer needs, identify opportunities, and drive innovation and continuous improvement Preferred: - Experience in pharmaceutical, biotechnology, specialty chemical, or other highly regulated manufacturing environments - Experience supporting complex supply chains, or direct material procurement categories - Familiarity with emerging digital/AI tools OTHER: - Requires proficiency in English (excellent written and verbal communication skills) to communicate effectively and professionally - May require up to 20% domestic and international travel - Requires the ability, through our flexible work policy, to work on-site a minimum of three days each week, with the option for two remote workdays each week #LI-Hybrid Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. The anticipated base pay range for this position is : $150,000.00 - $258,750.00 Additional Description for Pay Transparency: Subject to the terms of their respective plans, employees are eligible to participate in the Company's consolidated retirement plan (pension) and savings plan (401(k)). This position is eligible to participate in the Company's long-term incentive program. Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits: Vacation -120 hours per calendar year Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado -48 hours per calendar year; for employees who reside in the State of Washington -56 hours per calendar year Holiday pay, including Floating Holidays -13 days per calendar year Work, Personal and Family Time - up to 40 hours per calendar year Parental Leave - 480 hours within one year of the birth/adoption/foster care of a child Bereavement Leave - 240 hours for an immediate family member: 40 hours for an extended family member per calendar year Caregiver Leave - 80 hours in a 52-week rolling period10 days Volunteer Leave - 32 hours per calendar year Military Spouse Time-Off - 80 hours per calendar year

Title: Senior Customer Care Specialist Location: Jacksonville, Florida, United States of America Job Description: At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com. As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit. Job Function: Customer Management Job SubFunction: Non-Technical Customer Service Job Category: Professional All Job Posting Locations: Jacksonville, Florida, United States of America Job Description: About Vision Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments. Are you passionate about improving and expanding on the possibilities of vision treatments? Ready to join a team that’s reimagining how vision is improved? Our Vision team solves the toughest health challenges. Help combine cutting-edge insights, science, technology, and people to encourage eye care professionals and patients to proactively protect, correct and enhance healthy sight for life. Our products and services address these needs – from the pediatric to aging eye – in a patient’s lifetime. Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech We are searching for the best talent for Senior Customer Care Specialist position. Contributes to the non-technical customer service department as an entry to developing individual contributor, who works under close supervision. Assists with projects, programs, and processes in support of the organization's overall customer experience strategy. Carries out theoretical knowledge of the non-technical customer service field to advance procedures and plans for the area. You will be responsible for: - Helps deliver programs and innovative initiatives for the Non-Technical Customer Service area. - Contributes to less complex components of projects, programs, or processes for the Non-Technical Customer Service area. - Conducts simple trend analyses to support continuous improvement efforts for the organization's customer experience strategy for customers using non-technical products. - Follows best-in-class plans and mechanisms to deal with ambiguous situations. - Understands and applies Johnson & Johnson’s Credo and Leadership Imperatives in day-to-day interactions with team. - Answering incoming calls, processing orders, documenting feedback, and resolving issues to the customer's satisfaction, while maintaining quality standards. - Handle escalated calls from customers and peers. - Manage the no charge order process and ATP/backorder issues for US & CA regions. - Resolve problems of a complex nature with guidance from Leadership. - Identify trends, determine root causes that would put customers at risk, and drive continuous improvement opportunities. - Assist with training, peer coaching, departmental communications, and projects as needed. - Assist with monthly peer performance improvements. - Provide back-up support for the Leadership Team as needed. - Serve as a liaison between Customer Receivables Management, Customer Relations, Sales, Marketing, Distribution, and other departments within the organization as needed. - Qualifications / Requirements: Education - High School degree required, and a 4-year college degree preferred or equivalent work experience. Experience and Skills Required: - At least 2 years as a Johnson & Johnson Vision Care Customer Care Specialist - Must meet or exceed performance standards - An understanding of multiple markets and ERP systems. - Demonstrate effective written and oral communication skills in English - Proven PC skills to include Microsoft Suite and SAP. - Team player with strong, professional interpersonal skills. - Strong, proven effective organizational and analytical skills. - Ability to provide peer coaching to new hires and peers to help drive improvement in performance metrics, knowledge management, and customer experience. - Ability to perform in a fast paced, changing environment while meeting and or exceeding established performance measures. - Proven effective problem-solving skills. - A self-starter who volunteers for projects and takes on new challenges working independently with a high degree of confidentiality. - Ability to manage multiple priorities successfully. - Demonstrated commitment to internal and external customers Preferred: - May require fluency in Spanish and French as needed to support regional customers in all processing areas. Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers. Internal employees contact AskGS to be directed to your accommodation resource. #LI- Hybrid Required Skills: Preferred Skills:

Title: Associate Medical Director, Rheumatology Therapeutic Area Location: United States Full time Job Description: At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.  As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit. Job Function: Medical Affairs Group Job Sub Function: Medical Affairs Job Category: Scientific/Technology All Job Posting Locations: Horsham, Pennsylvania, United States of America Job Description: We are searching for the best talent for an Associate Medical Director, Rheumatology TA, US Medical Affairs, located in Horsham, PA. About Immunology Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow. Our Immunology team leads in the development of transformational medicines for immunological disorders and illnesses. You can influence where medicine is going by restoring health to millions of people living with immune diseases. Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way. Purpose: The Associate Medical Director, Rheumatology TA, US Medical Affairs will be an important part of the Rheumatology TA team, working closely with the other Rheumatology Medical Directors (and Associate Directors) as well as partners in US and Global Medical Affairs, Real World Value and Evidence (RWV&E), Population Health, Epidemiology, R&D, Biostatistics, and US and Global Commercial Team members supporting Immunology and Rheumatology within the Johnson & Johnson organization. The Associate Medical Director will be responsible for leading the development and execution of Medical Affairs sponsored and supported clinical programs for company products in Rheumatology. They will work with other team members and cross-functional partners to formulate and execute scientific strategy for marketed and pipeline products. They will also address medical questions and educational gaps that arise from field insights and from Rheumatology HCPs. The Associate Medical Director will also lead or contribute to development of abstracts and manuscripts as either an author or reviewer. This position resides in the Rheumatology TA Medical Affairs team which is responsible for developing, coordinating and executing the TA strategic plan for Medical Affairs, which seeks to identify and address key stakeholders' knowledge gaps through data generation, data dissemination and education. The TA Medical Affairs teams are also responsible for designing and executing Phase IIIb/IV trials and any post-marketing requirements within the areas of Immunology's current or emerging assets in both adult and pediatric US indications. You will be responsible for: - Contributes to US Rheumatology Medical Affairs strategy and will actively contribute to one or more integrated evidence teams (IETs) for approved and pipeline Rheumatology products/indications, working cross-functionally with partners within the IETs, including Medical Science Liaison (MSL) team leaders, RWV&E, Field V&E, SCG, Marketing brand teams, as well as potentially Rheumatology Disease Area Stronghold (DAS), R&D, Global Medical Affairs, (MSL) and Global Commercial partners to support execution of the TA Strategy for establishing access as well as plans for evidence generation and dissemination plans. - Contributes to and leads the cross-functional team to develop and maintain a current, strategically aligned and annually updated Integrated Evidence Generation Plan (IEGP) for approved and pipeline Rheumatology products/indications. - Supports payer-related materials and data needs to scientifically support market access efforts.\ - Contributes as a subject matter expert on analysis of key data in support of US Immunology for approved or planned therapies and indications, partnering particularly with respective marketing brand teams (as well as other commercial and IET partners, including RWVE, SCG, V&E Field and Med Info and other CAC partners) - Contributes to or leads the development of abstracts and manuscripts related to J&J supported and sponsored studies, with a focus on efficacy, outcomes, and safety/adverse event analyses. - May serve as Study Responsible Physician (SRP) or Study Responsible Scientist (SRS) (depending on terminal degrees) for one or more clinical studies of company products and be responsible for their development and execution with mentorship and supervision. This will include study design, protocol development, regulatory communications, academic and community-based HCP and investigator interactions, support of execution, and supervision of clinical studies of all types, including Phase IIIb/IV, registries, real world evidence, and investigator-initiated studies and collaborations supported by US Medical Affairs within the TA. - Actively partners with individuals in TA team and other groups inside and outside Medical Affairs (e.g. Biostats, GCO, Regulatory Affairs, QA and QC) to create Analysis Plans, safety data review for database locks and ensure compliance with study monitoring and other SOP/GCP requirements (and support audits, as needed). - Contributes to the preparation of regulatory submissions and interactions with Health Authorities (and particularly the US FDA) and helps to ensure regulatory post-marketing commitments are efficiently satisfied with cost-effective, efficient, and scientifically rigorous methods. - Support the fulfillment of medical information requests from field medical and field commercial teams. Support/lead the development of medical education content for field medical team. Partner with medical communications and scientific exchange teams on content development, review, and approval. - Identify new key opinion leaders (KOLs) and develop strong KOL collaborations on clinical trial development and medical affairs activities. Establish and foster relations with medical societies and patient advocacy organizations. Qualifications / Requirements: - Advanced degree, such as PharmD, PhD, or MD/DO degree required; NP/PA will also be considered. - Rheumatology or Immunology therapeutic area expertise is highly preferred - At least 1.5 years of prior pharmaceutical industry experience strongly preferred and/or at least 5 years post-graduate clinical medical practice which may include research experience (clinical studies, registries, epidemiology or health outcomes) - Experience with clinical study, registry, or real-word evidence study and prior commercial/ medical launch experience are strongly preferred - Excellent interpersonal and public speaking skills, and experience interacting with health care professionals and other thought leaders is essential - Evidence of strong scientific writing skills and analytical thinking is essential - Strong leadership, teaming and collaboration skills are essential - Strong organizational, written, and verbal communication skills, including proficiency in effective and impactful oral presentations - Up 25% of travel (primarily domestic & limited international) is required - This position is located in Horsham, PA and follows a hybrid schedule of three days in the office and two days remotely per week Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. #LI-LGREEN3 #LI-Hybrid Required Skills: Preferred Skills: Clinical Research, Collaboration, Immunology, Medical Affairs, Rheumatology, Stakeholder Partnerships, Strategic Thinking

Title: Business Solutions Senior Analyst Location: Titusville, New Jersey, United States of America Shepherdsville, Kentucky, United States of America Somerset, New Jersey, United States of America Hybrid Work Full time job requisition id R-082417 Job Description: At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.  As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit. Job Function: Customer Management Job Sub Function: Customer Service Operations Job Category: Professional All Job Posting Locations: Shepherdsville, Kentucky, United States of America, Somerset, New Jersey, United States of America, Titusville, New Jersey, United States of America Job Description: About Innovative Medicine Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow. Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way! We are searching for the best talent for a Business Solutions Sr Analyst to join our Team! This is an onsite/hybrid role. This hybrid position will be located in New Jersey, Kentucky (USA). Alternate hybrid locations may be considered in Toronto (CAN). Please note that this role is available across multiple countries and may be posted under different requisition numbers to align with local requirements. While you are welcome to apply to any or all of the postings, we recommend focusing on the specific country(s) that align with your preferred location(s): New Jersey & Kentucky, USA - Requisition Number: R-082417 Canada - Requisition Number: R-084987 Job Description The Business Solutions Senior Analyst is an individual contributor role within the JOM Customer Service & Channel Operations organization and collaborates with the Senior Manager of Business Solutions. This role supports the Sales Order Management process and the governance of business capabilities across integrated platforms. Working closely with the Senior Manager, Digital Customer Solutions Leads, business collaborators, Technical Product Owners, and multi-functional workstreams, this role translates customer service and order management needs into actionable requirements, analytics, process insights, enhancement opportunities, and automation use cases. This role helps ensure regional business operations, system capabilities, data quality, reporting needs, and ensure priorities are aligned across the organization and deliver measurable customer, operational, compliance, and adoption benefits. Key responsibilities - Serve as a supporting team members in the execution of Sales Order Management process governance, capability roadmap priorities, enhancements, change requests, and transformation initiatives. - Partner with Customer Service, Supply Chain, Global Deliver, JJT, Technical Services, Distribution, and regional business collaborators to document business needs, process requirements, data needs, and system impacts across ancillary systems. - Translate business requirements into acceptance criteria, process documentation, reporting requirements, enhancement requests and automation opportunities. - Analyze transactional, process, master data, and customer experience information to identify defects, trends, manual workarounds, adoption gaps, root causes, and improvement opportunities. - Map current-state and future-state processes, including data handoffs, system touchpoints, exception paths, manual interventions, compliance considerations, and automation potential. - Support Transcend project with testing, validation activities, and post Go-live monitoring by preparing test data, analyzing results, identifying root causes, tracking defects, and recommending remediation actions. - Support quality compliance, system validation, change control, and controlled documentation processes to help ensure changes to related systems remain compliant and fit for use. Qualifications Education: - Minimum of a Bachelor’s degree is required. Skills & Experience: - 4 years of relevant experience in Customer Service, Order Management, Supply Chain, business solutions, business analytics, process improvement, or digital transformation. - Experience supporting ERP, SAP, Salesforce, EDI, customer portals, case management, customer master data, data warehouse, or related integrated digital platforms is required. - Experience documenting business requirements, process flows, acceptance criteria, reporting needs, enhancement requests, user stories, or automation opportunities is required. - Strong customer focus and connect process, data, system functionality, compliance expectations, and customer impact is required. - Project coordination, partner engagement, and multi-functional collaboration and influence without direct authority. - Experience supporting business simulation testing, user acceptance testing, regression testing, defect management, or post-Go-live stabilization is preferred. - Solid grasp of Order-to-Cash, Customer Service, distribution, or related commercial operations processes is preferred. - Process orientation, root cause analysis, continuous improvement mentality, attention to detail, and identify practical automation opportunities are required. - Excellent written, verbal, and presentation skills are required, including the ability to summarize complex information into clear recommendations for partners. Preferred / Nice-to-have - Experience with SAP S/4HANA transformation or large-scale ERP implementations - Familiarity with J&J Customer Connect, Salesforce, EDI, OpenText, Sterling, or customer portal platforms - Knowledge of Order-to-Cash, Sales Order Management, Customer Service, Distribution, or pharmaceutical supply chain processes - Experience with Power BI, Excel advanced analytics, dashboards, scorecards, or data visualization tools - Experience supporting UAT, regression testing, validation, defect tracking, or hypercare - Understanding of master data, customer data, product data, or transactional data quality - Ability to translate between business and technical teams and communicate system impacts clearly Essential skills: - Analytical Skills - Familiarity with data analysis tools and ability to analyze data metrics to assess the performance of digital platforms and identify to drove areas for improvement. - Project Management - Proficient in project management methodologies and tools, with experience being responsible for project timelines, work, and reporting. - Ability to translate business needs into requirements, user stories, process documentation, and enhancement requests - Experience working with integrated business platforms - Strong data analysis and reporting skills, including dashboards, metrics, scorecards, and insight summaries - Ability to identify process gaps, defects, root causes, manual workarounds, and continuous improvement opportunities - Strong multi-functional collaboration and partner engagement skills - High attention to detail with a strong compliance, documentation, and quality mentality - Ability to work independently as an individual contributor, lead priorities, and influence without direct authority Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, please contact us via https://www.jnj.com/contact-us/careers or contact AskGS to be directed to your accommodation resource. If you are under 18 years of age, you (the candidate) may need to obtain the necessary working papers or other documentation required by state law to start the assignment, as well as get a parent’s consent for the background check. Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers , internal employees contact AskGS to be directed to your accommodation resource. Required Skills: Preferred Skills: Business Behavior, Customer Centricity, Customer Service Philosophy, Customer Support Operations, Customer Support Platforms, Customer Support Policies and Procedures, Customer Support Trends, Execution Focus, Issue Escalation, Order Processing, Problem Solving, Quality Services, Researching, Service Excellence, Service Request Management, Technical Support, Telephone Etiquette The anticipated base pay range for this position is : $79,000.00 - $127,650.00 Additional Description for Pay Transparency: Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)). Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits: • Vacation –120 hours per calendar year • Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year • Holiday pay, including Floating Holidays –13 days per calendar year • Work, Personal and Family Time - up to 40 hours per calendar year • Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child • Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year • Caregiver Leave – 80 hours in a 52-week rolling period10 days • Volunteer Leave – 32 hours per calendar year • Military Spouse Time-Off – 80 hours per calendar year Additional information can be found through the link below. For additional general information on Company benefits, please go to: - https://www.careers.jnj.com/employee-benefits

Title: API SM Sourcing Manager Location: Titusville, New Jersey, United States of America time type Full time Hybrid Work job requisition id R-084124 Job Description: At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.  As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit. Job Function: Procurement Job SubFunction: Strategic Sourcing Job Category: Professional All Job Posting Locations: Titusville, New Jersey, United States of America Job Description: About Innovative Medicine Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow. Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way! Learn more at https://www.jnj.com/innovative-medicine We are searching for the best talent for a API SM Sourcing Manager to join our Team! This is an onsite/hybrid role. Position Summary The Manager, Procurement — Active Pharmaceutical Ingredients (API) Category supports the execution of end-to-end API Procurement strategy in a fast-paced environment for value generation and M&A products. This role will deliver value in the areas of cost efficiency, supplier quality, innovation, and sustainability that enable J&J’s business growth. The Manager - API serves as a key partner with External Manufacturing, Quality, R&D, Legal, Finance, and additional business partners to translate business needs into sourcing strategies, shape the supply base, and drive supplier performance. Procurement Strategy & Execution - Support J&J IM’s vision of creating a future where disease is a thing of the past. - Support the Innovative Medicine Supply Chain Procurement Strategy by driving opportunity identification and capability uplift. - Support the development and execution of category sourcing strategies aligned with short-, mid-, and long-term business needs. - Leverage market intelligence to assess industry trends, identify value‑creation opportunities, and proactively address supply and cost risks. - Prioritize and ensure delivery against business milestones. - Lead or coordinate medium to large, complex procurement projects aligned with supply chain strategy. Supplier Management & Contracting - Build and maintain strong relationships with strategic suppliers to drive performance, innovation, and improvement. - Manage supplier selection and due diligence; collaborate with Supply Chain for onboarding and performance management. - Negotiate commercial agreements and contracts balancing value, risk, and continuity. - Partner with suppliers and internally to identify cost reductions, quality improvements, and process efficiencies. - Oversee contract lifecycle activities with Legal, including renewals and amendments. Business Partner Engagement & Cross‑Functional Collaboration - Represent Procurement in cross‑functional category and project forums. - Partner with Supply Chain, Quality, Regulatory, and R&D to enable product launches and operational readiness. - Collaborate closely with business partners to translate business requirements into actionable sourcing plans. - Champion sustainable procurement and supplier diversity initiatives. Financial Management & Commercial Impact - Deliver cost‑effective sourcing solutions across existing and new products. - Drive cost avoidance and cash‑flow improvements through negotiation plans and execution. - Ensure accurate forecasting and budgeting aligned with financial cycles. - Manage key procurement performance indicators (CIP, Cash, Cost Avoidance, Inflation, etc.). Risk, Resiliency & Compliance - Promptly escalate commercial, supply, quality, and regulatory risks. - Support development and maintenance of contingency and continuity plans. - Ensure compliance with regulatory and quality requirements. - Raise critical issues and lead mitigation actions. Data, Tools & Continuous Improvement - Leverage procurement systems and analytics for insights and decision-making. - Promote and use digital tools and automation opportunities. - Use data to drive continuous improvement in supplier and sourcing performance. Innovation - Translate category needs into supplier innovation projects. - Represent Procurement in innovation initiatives globally and regionally. - Lead projects through commercialization, ensuring qualification and verification. - Ensure appropriate representation from Quality, R&D, and Procurement throughout project phases. Qualifications & Experience Required: - Bachelor’s degree in Supply Chain, Business, Engineering, Chemistry, Biological Sciences or related field; MBA preferred. - Minimum 8 years of procurement/category management experience. - Strong experience in negotiations, sourcing strategy, supplier management, and contract delivery. - Strong analytical skills; proficiency in Excel and analytics tools. - Familiarity with digital and AI Procurement tools. - Strong business partner influence and presentation skills. - Project management experience. Preferred: - Results‑oriented, accountable, self-driven and action‑orientated. - Collaborative relationship‑builder. - Creative attitude; Agile and adaptable in a fast‑moving environment. - High ethical standards and governance alignment. - Customer‑focused with an attitude for innovation. Travel Requirement Up to 20% domestic and international travel may be required. Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, please contact us via https://www.jnj.com/contact-us/careers or contact AskGS to be directed to your accommodation resource. Required Skills: Preferred Skills: The anticipated base pay range for this position is : $102,000.00 - $177,100.00 Additional Description for Pay Transparency: Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)). Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits: • Vacation –120 hours per calendar year • Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year • Holiday pay, including Floating Holidays –13 days per calendar year • Work, Personal and Family Time - up to 40 hours per calendar year • Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child • Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year • Caregiver Leave – 80 hours in a 52-week rolling period10 days • Volunteer Leave – 32 hours per calendar year • Military Spouse Time-Off – 80 hours per calendar year Additional information can be found through the link below.

• Support and maintain our go-to-market systems, including HubSpot, Vitally, and other operational platforms. • Build, maintain, and troubleshoot workflows, automations, lifecycle stages, routing rules, and operational processes. • Investigate and resolve system issues, workflow failures, data inconsistencies, and operational requests from internal teams. • Partner with Sales, Customer Success, Marketing, Finance, and Product to improve business processes and operational efficiency. • Create and maintain dashboards and reporting that provide visibility into pipeline, customer health, renewals, forecasting, and other key business metrics. • Support integrations and data flow between CRM, billing, product, analytics, and customer support systems. • Perform data cleanup, improve CRM hygiene, and help maintain data accuracy across business systems. • Document processes, troubleshooting guides, and operational playbooks to improve scalability and enable self-service. • Identify opportunities to automate repetitive work using workflows, AI tools, and other operational technologies. • Assist with cross-functional operational projects that improve how teams work together and scale.

Title: Principal Med Device Security Engineer Location: Danvers United States Job Description: Full time job requisition id R-079174 At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit. Job Function: Technology Enterprise Strategy & Security Job Sub Function: Security & Controls Job Category: Scientific/Technology All Job Posting Locations: Alabama (Any City), Alabama (Any City), Alaska (Any City), Arizona (Any City), Arkansas (Any City), California (Any City), Colorado (Any City), Connecticut (Any City), Danvers, Massachusetts, United States of America, Delaware (Any City), Florida (Any City), Georgia (Any City), Hawaii (Any City), Idaho (Any City), Illinois (Any City), Indiana (Any City), Iowa (Any City), Kansas (Any City), Kentucky (Any City), Louisiana (Any City), Maine (Any City), Maryland (Any City), Massachusetts (Any City), Michigan (Any City), Minnesota (Any City) {+ 27 more} Job Description: Johnson & Johnson’s MedTech cybersecurity team is recruiting for an experienced Principal Product Security Engineer. The role can be remote-based or located onsite in Danvers, MA or Raritan, NJ. This role will require up to 10% travel. Are you passionate about security and interested in joining a community of collaborative colleagues working in a Patient First! culture? If that’s you, we have an immediate opportunity for a Principal Product Security Engineer to join the Product Cybersecurity team to help ensure security is implemented by design for this top-performing medical device company. This is an exciting opportunity to impact development initiatives that will shape future product development and industry standards. You will own the Product Security process for the products that you will support throughout the product development lifecycle which includes both pre-market and post-market processes engineering teams. If you are eager to leverage your security risk and compliance skills to make a difference and directly impact patient lives, this could be perfect for you. Purpose: The Principal Product Security Engineer will be responsible for implementation of J&J’s enterprise Product Security strategy and framework throughout the Heart Recovery portfolio of medical devices and supporting platforms. This role will join Abiomed, part of Johnson & Johnson MedTech, to provide technical expertise and strategic leadership in securing Impella heart pump technologies, next-generation cardiac support systems, and connected medical devices. This role is responsible for delivering security architecture, cryptographic controls, embedded system protections/controls, and threat mitigation techniques to ensure robust, regulatory-compliant security across the product lifecycle. Specific responsibilities include supporting heart recovery throughout a new product’s development phases, review product security requirements and recommend security design solutions, complete Quality documentation, threat modelling, coordinate third-party penetration testing, software architecture review and design recommendations, code analysis and other security testing work as needed. Additionally, this position will have post market responsibilities for Heart Recovery marketed devices include monitoring for new vulnerabilities, assisting with patching and remediation plans, as well as responding to customer security questionnaires and reviewing security language within contractual agreements as needed. - Drive alignment to J&J Product Security’s overarching framework. - Support the Product Security strategy and objectives within Heart Recovery - Define and implement secure boot, firmware integrity validation, and anti-tamper mechanisms to protect Heart Recovery Device firmware against unauthorized modification. - Enforce cryptographic protocols for data-at-rest and data-in-transit, ensuring compliance with FDA cybersecurity requirements, NIST 800-175, FIPS 140-3, and IEC 62443. - Define and implement key management infrastructure (PKI, HSMs, TPMs, and secure enclave integration) for device identity, authentication, and software signing. - Develop real-time vulnerability assessment techniques for detecting security flaws in wireless communications (Bluetooth LE, NFC, Wi-Fi, 5G, proprietary RF) used in Heart Recovery’s medical devices. - Implement Zero Trust security for device-to-cloud connectivity, integrating mTLS and continuous authentication models into clinical applications. - Oversee secure OTA (over-the-air) update mechanisms, ensuring firmware rollbacks, code signing, and supply chain integrity validation. - Embedded Security & Secure Development Lifecycle: - Lead Secure Development Lifecycle practices, integrating threat modeling, static/dynamic analysis, fuzz testing, and formal verification into the development process. - Work with R&D Engineering to define hardware security architecture, including trust zones, hardware root of trust (HRoT), and secure microcontroller protections - Implement memory safety strategies to mitigate buffer overflows, side-channel attacks, and execution vulnerabilities in real-time operating systems (RTOS) and bare-metal firmware. - Respond to customer cybersecurity questionnaires and contractual language for post-market medical devices under your responsibility as necessary. Qualifications Required: - 8+ years industry experience in Information Security - 5+ years experience with embedded system, IOT, or medical device cybersecurity - Bachelor’s degree or equivalent - Experience generating Threat models without the use of threat modeling tools - Experience performing risk assessments utilizing CVSS 3.1 or higher, with STRIDE per element - Ability to write technical security requirements for embedded systems and web platforms based on the latest regulations - Understanding and execution of third-party penetration testing, vulnerability scanning, CVSS and/or other general security testing principles - Experience supporting regulatory security submissions, ensuring compliance with FDA Cybersecurity Guidance (2025), EU MDR, NIST 800-53, IMDRF, and AAMI TIR57. - Knowledge of real-time operating systems hardening techniques - Knowledge of cloud security principles - Ability to generate SBOMs from Software source code and Binaries, Firmware, and Operating Systems - Ability to generate pre-market risk assessments against the threat model leveraging STRIDE and post-market risk assessments via SCA SBOM scans. - Ability to generate the security architecture views for medical devices that could include: Global System View, Multi-Patient Harm View, Updateability/Patchability view and, detailing system boundaries, data flows, and external interactions to show risk mitigation, ensuring transparency, and supporting post-market management - Ability to translate technical security requirements into solutions - Ability to provide secure coding recommendations and execute reviews - Data privacy experience, including HIPAA and GDPR - Understanding of industry standards and certifications such as HITRUST & ISO 27001 - Ability to work autonomously and proactively seek out product security opportunities within heart recovery - Ability to lead large projects and proven ability to track to project plan timelines from a security perspective - Ability to create and deliver cybersecurity awareness campaigns and other communications - Creative problem-solving skills - Customer focus (internal & external) - Excellent communication and collaboration skills, able to network, interface and influence at all levels of the organization, cross sector, cross-functionally and globally - Strong leadership skills Preferred: - Experience leading or participating in formal security audits - Experience with Operating Systems such as QNX QOS, Yocto, Linux Ubuntu. Alpine - Familiarity with FDA and/or other global regulatory cybersecurity guidance requirements and submission process - Experience with web applications and server hardening (i.e. AWS, Azure) including knowledge of OWASP Top 10 and blue teaming techniques - Experience in cybersecurity pre-sales - Software development experience - CISSP, CISM, or other security certification - MS and/or advanced degree Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, please contact us via https://www.jnj.com/contact-us/careers or contact AskGS to be directed to your accommodation resource. #JNJTECH Required Skills: Product Security Preferred Skills: The anticipated base pay range for this position is : $102,000.00 - $177,100.00 Additional Description for Pay Transparency: Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)). Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits: • Vacation –120 hours per calendar year • Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year • Holiday pay, including Floating Holidays –13 days per calendar year • Work, Personal and Family Time - up to 40 hours per calendar year • Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child • Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year • Caregiver Leave – 80 hours in a 52-week rolling period10 days • Volunteer Leave – 32 hours per calendar year • Military Spouse Time-Off – 80 hours per calendar year For additional general information on Company benefits, please go to: - https://www.careers.jnj.com/employee-benefits

• Partner with Account Executives as the primary technical resource on net-new opportunities from discovery through contract signature. • Develop and execute technical win strategies that identify risks early, build stakeholder alignment, and drive successful evaluation outcomes. • Design and deliver tailored demonstrations, solution architectures, and technical presentations that connect Nylas capabilities to customer needs. • Guide prospects through technical evaluations and proof-of-concept activities, helping them validate business and technical outcomes. • Build lightweight proof-of-concept integrations, code samples, and demo environments that help prospects evaluate Nylas effectively.

• Build and maintain automated test coverage. • Validate APIs and services. • Perform user acceptance and exploratory testing. • Automate browser-based workflows. • Leverage AI to improve quality engineering. • Integrate quality into the development lifecycle. • Investigate and triage defects. • Support release readiness. • Collaborate across engineering teams. • Help shape the future of quality engineering.