Role Description Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. The mission of the Engineering TPM team is to drive Figma's most important cross-company engineering efforts, and we are looking for a Technical Program Manager (TPM) to partner with our Infrastructure team. The TPM provides oversight of the most important efforts that require coordinated technical execution across the Org to succeed. This is a role focused on enabling Figma's infrastructure teams to scale, improve performance, and deliver on critical projects. These large-scale efforts will involve: - Collaboration across numerous backend, infrastructure, and security teams and cross-functional stakeholders - Prioritization, decision-making, tracking execution, and driving operational excellence This is a full-time role that can be held from one of our US hubs or remotely in the United States. What You'll Do at Figma - Lead the execution, coordination, and risk management of Figma's infrastructure projects, ensuring seamless integration with minimal performance impact - Drive key infrastructure initiatives, including reliability, storage, distributed systems, cloud-native performance improvements, and compliance programs (e.g., encryption key management, FedRAMP, SOC 2) - Partner closely with engineering, security, compliance, and legal teams to ensure alignment and on-time delivery - Track program milestones and ensure seamless delivery across multiple infrastructure teams, including data, caching, observability, and security engineering - Provide regular updates to executive leadership, external partners, and internal teams on the status of infrastructure programs, including risks, blockers, and dependencies - Develop and drive best practices in infrastructure program management, improving visibility into progress, risks, and technical dependencies - Facilitate large-scale testing and rollout strategies for critical infrastructure changes to minimize downtime and ensure high system reliability - Translate technical constraints and risks into executive-level communications for senior leadership and external stakeholders Qualifications - 8+ years in Infrastructure TPM or related roles (cloud engineering, SRE, or infra-focused software engineering), with hands-on experience in cloud-native architectures and distributed systems (AWS, GCP, or similar) - Deep technical expertise across infrastructure components - storage (S3, RDS, DynamoDB), caching (Redis), search (OpenSearch), and event-driven systems (Kafka) - Track record driving large-scale infrastructure programs such as migrations, cost optimization, encryption/key management, and reliability initiatives for high-availability, business-critical services - Strong cross-functional program management skills, including coordinating multi-team engineering orgs, tracking performance bottlenecks, optimizing infrastructure SLAs, and establishing PM best practices in ambiguous environments - Proven stakeholder management, with experience engaging external partners (cloud providers, enterprise customers) and translating complex technical challenges into clear executive-level communications Requirements - A track record of setting up and scaling TPM functions or program management practices within an engineering organization - Experience working on high-visibility enterprise security and compliance programs (SOC 2, FedRAMP, encryption key management) - Infrastructure incident management and analysis experience - Experience working with external enterprise partners on technical programs (e.g., Apple, AWS, Google) - Background in software engineering or site reliability engineering (SWE/SRE-to-TPM career path) Benefits - Equity to employees - Competitive package of additional benefits, including health, dental & vision - Retirement with company contribution - Parental leave & reproductive or family planning support - Mental health & wellness benefits - Generous PTO - Company recharge days - Learning & development stipend - Work from home stipend - Cell phone reimbursement - Sales incentive pay for most sales roles - Annual bonus plan for eligible non-sales roles

Role Description As a Program Strategy Manager, you will define and execute strategies that shape our product portfolio across ride share mobility services. Your work will ensure we deliver differentiated offerings that balance customer experience, product market fit, and profitability. The starting salary range for this position is $100k, but will be highly commensurate with experience. What You’ll Do: - Own Product Portfolio Strategy: Develop frameworks to manage a diverse product mix, aligning pricing, fleet composition, and customer segments for maximum impact. - Analyze Market & Customer Trends: Use data-driven insights to identify opportunities for new products and enhancements that expand our Total Addressable Market (TAM). Model profitability expectations for new products across a range of scenarios. - Collaborate Cross-Functionally: Partner with operations, revenue management, and technology teams to bring product strategies to life. - Drive Innovation: Launch pilots, test new offerings, and iterate based on performance metrics and customer feedback. - Influence Leadership Decisions: Present strategic recommendations to senior stakeholders and guide investment priorities. Qualifications - Proven Experience: 3-5 years of experience in demand planning, forecasting, or revenue strategy—bonus points if it’s in mobility, logistics, or tech. Led projects that delivered measurable results. - Education That Counts: Bachelor’s degree in Business, Supply Chain, Data Science, or a related field. A master’s is a plus. - Data Fluency: Fluent in Excel and SQL; built models and automated reports that drive real decisions. Experience with tools like Tableau or Power BI. - Strategic Mindset: Built or improved demand models, scenario plans, or forecasting systems that helped teams scale or pivot. - Collaboration Superpowers: Worked across teams—operations, product, finance, or fleet—to solve complex problems. - Clear Communicator: Explained technical insights clearly; presented to senior leaders and influenced decisions with data. - Bias for Action: Energized by fast-paced environments and ambiguity; builds, tests, learns, and iterates. - Purpose-Driven: Cares about the future of mobility and wants to help shape how people move in smarter, more sustainable ways. Benefits - Up to 40% off the base rate of any standard Hertz Rental - Paid Time Off - Medical, Dental & Vision plan options - Retirement programs, including 401(k) employer matching - Paid Parental Leave & Adoption Assistance - Employee Assistance Program for employees & family - Educational Reimbursement & Discounts - Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness - Perks & Discounts – Theme Park Tickets, Gym Discounts & more Company Description The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world. At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture – and our success and reputation as a company. Individuals are encouraged to apply for positions because of the characteristics that make them unique. EOE, including disability/veteran

• Collaborate on the engineering organization's pivot to an agent-first Software Development Life Cycle (SDLC) across requirements, design, implementation, testing, and deployment. • Manage cross-system integration and interoperability of the org-wide AI workflow, ensuring agents across Core Platform, SRE, and Support communicate effectively. • Partner with AI Engineering to ensure operational readiness for AI-owned capabilities and systems, including defining clear escalation paths, incident handling procedures and Go-to-Market readiness. • Provide leadership for development initiatives and lead the end to end delivery of the most complex initiatives across multiple teams, ensuring successful outcomes. • Be a change advocate responsible for initiating and leading multiple organizations through pivots needed to address shifts in business trends and priorities. • Drive Technical Program Management best practices and develop best of class software development processes. • Use deep technical skills and domain knowledge to influence the strategic direction of teams and the department. • Define and track improvement to metrics for quality and performance across complex projects involving many teams. • Develop methods for ongoing communication of planning, program status, issues, and risks to stakeholders. • We are a remote-first company and work happens across many time-zones – you may be required to occasionally perform duties outside your standard working hours

Support multiple projects and workstreams, lead customer service initiatives, enhance operational efficiency, and engage with community partners to ensure effective program implementation and recipient satisfaction.