Role Description As a Program Strategy Manager, you will define and execute strategies that shape our product portfolio across ride share mobility services. Your work will ensure we deliver differentiated offerings that balance customer experience, product market fit, and profitability. The starting salary range for this position is $100k, but will be highly commensurate with experience. What You’ll Do: - Own Product Portfolio Strategy: Develop frameworks to manage a diverse product mix, aligning pricing, fleet composition, and customer segments for maximum impact. - Analyze Market & Customer Trends: Use data-driven insights to identify opportunities for new products and enhancements that expand our Total Addressable Market (TAM). Model profitability expectations for new products across a range of scenarios. - Collaborate Cross-Functionally: Partner with operations, revenue management, and technology teams to bring product strategies to life. - Drive Innovation: Launch pilots, test new offerings, and iterate based on performance metrics and customer feedback. - Influence Leadership Decisions: Present strategic recommendations to senior stakeholders and guide investment priorities. Qualifications - Proven Experience: 3-5 years of experience in demand planning, forecasting, or revenue strategy—bonus points if it’s in mobility, logistics, or tech. Led projects that delivered measurable results. - Education That Counts: Bachelor’s degree in Business, Supply Chain, Data Science, or a related field. A master’s is a plus. - Data Fluency: Fluent in Excel and SQL; built models and automated reports that drive real decisions. Experience with tools like Tableau or Power BI. - Strategic Mindset: Built or improved demand models, scenario plans, or forecasting systems that helped teams scale or pivot. - Collaboration Superpowers: Worked across teams—operations, product, finance, or fleet—to solve complex problems. - Clear Communicator: Explained technical insights clearly; presented to senior leaders and influenced decisions with data. - Bias for Action: Energized by fast-paced environments and ambiguity; builds, tests, learns, and iterates. - Purpose-Driven: Cares about the future of mobility and wants to help shape how people move in smarter, more sustainable ways. Benefits - Up to 40% off the base rate of any standard Hertz Rental - Paid Time Off - Medical, Dental & Vision plan options - Retirement programs, including 401(k) employer matching - Paid Parental Leave & Adoption Assistance - Employee Assistance Program for employees & family - Educational Reimbursement & Discounts - Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness - Perks & Discounts – Theme Park Tickets, Gym Discounts & more Company Description The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world. At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture – and our success and reputation as a company. Individuals are encouraged to apply for positions because of the characteristics that make them unique. EOE, including disability/veteran

• Collaborate on the engineering organization's pivot to an agent-first Software Development Life Cycle (SDLC) across requirements, design, implementation, testing, and deployment. • Manage cross-system integration and interoperability of the org-wide AI workflow, ensuring agents across Core Platform, SRE, and Support communicate effectively. • Partner with AI Engineering to ensure operational readiness for AI-owned capabilities and systems, including defining clear escalation paths, incident handling procedures and Go-to-Market readiness. • Provide leadership for development initiatives and lead the end to end delivery of the most complex initiatives across multiple teams, ensuring successful outcomes. • Be a change advocate responsible for initiating and leading multiple organizations through pivots needed to address shifts in business trends and priorities. • Drive Technical Program Management best practices and develop best of class software development processes. • Use deep technical skills and domain knowledge to influence the strategic direction of teams and the department. • Define and track improvement to metrics for quality and performance across complex projects involving many teams. • Develop methods for ongoing communication of planning, program status, issues, and risks to stakeholders. • We are a remote-first company and work happens across many time-zones – you may be required to occasionally perform duties outside your standard working hours

Title: US Program Associate Location: Cleveland, OH Hybrid Job Description: GiveDirectly has delivered more than $1B in cash directly to 2+ million people living in poverty across 15 countries since 2011. We believe cash transfers are one of the most scalable, cost-effective, and dignified forms of aid, with the research to back it up. Our work has been covered by The Economist, NPR, TED, and The Washington Post. We are one of Time100’s Most Influential Companies of 2026. Our culture is candid, analytical, and non-hierarchical. We support high ownership and real professional growth. Curious about what it's really like to work here? Read our values and hear from the people who do. If they resonate, this could be a great fit! Location: Cleveland, Ohio; For this role, we are looking for candidates based in Cleveland or the greater Cleveland area. About this role The U.S. Program Associate will support implementation for large-scale cash initiatives in the U.S. As a critical member of GiveDirectly’s U.S. programs team, you will support operations, internal coordination, and team processes. You will often be the project point person for community engagement and customer service. You will be expected to support Managers and Senior Managers across multiple projects, and as a result, you must be excited to work in a fast-paced environment and be comfortable managing multiple workstreams at one time. Through this, you will have the opportunity to learn and develop new skills on a fast-growing team. Associates should be able to: - Support multiple projects and workstreams simultaneously (multi-task), especially by driving process (e.g. metric tracking, survey design) - Over time, own whole components of projects, including but not limited to customer service and/or delivering payments - Proactively identify areas for efficiency in projects and team management (e.g. streamlining customer service management) - Support community engagement and coordination, including acting as a liaison for partner organizations and community members as appropriate Reports to: US Program Manager Level: Associate Travel Requirement: This role will require commuting within a candidate’s base location 2-4 days per month in order to support in-person activities related to community outreach and program launch, with the potential for other travel within Ohio. This travel would require a car, driver’s license, and insurance. In addition, there will be travel to New York or elsewhere in the US for team events 2-3 times per year. Costs incurred for work-related travel outside of Cleveland will be reimbursed. What you’ll do: This position will primarily support Rx Kids, a universal, unconditional cash allowance program targeted at expectant parents and infants. The program is running in over 40 communities in Michigan and is now expanding to the State of Ohio. This role is expected to work closely with our program partners, including Michigan State University, First Year Cleveland, and local community partners. The program will launch in Cleveland, but as it expands, you may be expected to support additional Rx Kids communities. Key responsibilities are described below (please note that percentage breakdowns are approximate and may vary): Recipient Experience & Customer Service (40%) - Lead customer service, including directly supporting recipients via an email-based help desk and through phone support, with the potential to oversee additional customer service staff or contractors as the program scales - Coach applicants through the intake process with a focus on applicants who are experiencing significant barriers - Case manage applicant/recipient concerns, adhering to GiveDirectly’s safeguarding and protection policies - Meet periodically with recipients in person to build trust and to identify problems or areas for program or process improvements - Serve as a trusted resource for recipients, responding to their communications in a timely and professional manner - Respond to and resolve one-off recipient issues through communication, data entry, and/or escalation of more serious matters to the appropriate individuals Direct Program Support (40%) - Support a range of operational and project management duties to ensure GiveDirectly’s U.S. projects are executed with excellence and in line with our values, particularly “recipients first” - Lead select operational processes, including conducting verification of applications directly and overseeing other verification staff as the program scalesSupport other field ops processes, including payments and follow-up surveys, and execution across various program stages - Support whole-team knowledge management and process documentation, refreshing protocol and process docs regularly - Work closely with other members of the U.S. team to identify process challenges and propose solutions (e.g. increasing operational efficiency, improving recipient experience) - Become an expert in the various tech systems used to support project execution and excellence - Track and report operational and efficiency metrics - May be responsible for managing other individuals, such as verification support staff - Coordinate with internal and external stakeholders, including with tech partners, research partners, and customer service teams Community Engagement (20%) - Cultivate and maintain relationships with implementing partners, key community members, and local service organizations - Serve as the local program representative and community liaison for Rx Kids, supporting local partners and educating community members of program policies - Build knowledge of the community we are working in, and support with identifying existing local resources or services relevant for recipients - Organize and attend events, conferences, and similar programs to sensitize communities on program benefits and requirements - Collaborate with communication team members to develop and execute on storytelling plans - Participate in program evaluation and scoping strategies to improve program operations and enhance recipient satisfaction What you’ll bring: Exceptional alignment with GiveDirectly Values and active demonstration of our core competencies: emotional intelligence, problem solving, project management, follow-through, and fostering inclusivity. We welcome and strongly encourage applications from candidates who have personal or professional experience in the low-income and/or historically marginalized communities that we serve. - Fluency in English is required, proficiency in Spanish, Arabic, or Chinese is a plus - 2+ years of work or volunteer experience in a role that required project management and people management/coordination - Exceptional communication, organizational, and time-management skills - Strong customer service instincts, including skilled problem solving, patience, and high emotional intelligence - Ability to manage day-to-day operations and propose & implement process improvements - Ability to quickly learn and become proficient in new technological platforms - Demonstrated ability to work in a highly independent and self-directed manner, while effectively communicating upwardly about gaps and risks - Enthusiasm for fast-paced environments, which may lack a pre-defined playbook for success and involve significant “learning by doing” - We welcome and strongly encourage applications from candidates who have personal or professional experience in the low-income and/or historically marginalized communities that we serve. Compensation At GiveDirectly, we strive to pay our employees generously and equitably. We use an accredited third party salary aggregator to ensure that staff’s total compensation package (base compensation + bonus) falls within the 75th percentile of similar roles, at similar organizations. We also have a no negotiation policy to ensure we are paying staff equitably across roles. The base salary for this role is $77,147 USD / annually. Why work at GiveDirectly? At GiveDirectly, we work to ensure that you have everything you need to excel in your role and on your team, including: - A positive and supportive team with opportunities for advancement - A demonstrated commitment to helping all staff develop and grow - A competitive salary, including bonus - A robust health benefits plan (exact details will vary by country) - Unlimited PTO (that we encourage staff to take!) - Desk allowance and flexible work location Venue: We conduct interviews over Google Meet with camera on (unless communicated otherwise). Accessibility: Closed captioning is available during all Google Meet interviews, and interviewers will also post interview questions in the chat box throughout the call. If you need assistance accessing either of these features, please let your interviewer know at the start of your interview! We’re committed to running an inclusive and accessible application process for all of our open roles. If there are questions or concerns you have about the accessibility of our hiring process, we warmly invite you to reach out to careers@givedirectly.org. Working at GiveDirectly GiveDirectly is an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Flagging for US applicants: We invite you to "Know Your Rights" as an applicant. Commitment to Safeguarding As a global organization working with communities to eliminate extreme poverty, GiveDirectly takes the safeguarding of its recipients, staff, and partners seriously. To that end, GiveDirectly is a member of the Misconduct Disclosure Scheme, and will systematically check with previous employers about any abuse or misconduct related matters involving potential new hires. We may also employ other robust pre-hire screens, including in-depth reference checks, criminal background checks, and sanctions screens. These efforts help us continue to build and maintain trust with the communities we work with, and prevent abuse to our recipients and staff. **GD is committed to observing all local, national and international laws that protect people and basic human rights of all. GD is committed to a policy of “zero tolerance when it comes to preventing, reporting, or responding to any form of abuse or exploitation.” and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority.** Reasonable Accommodations We are committed to fostering an inclusive and accessible work environment. If you require any accommodations during the application or interview process, or to perform the essential functions of the role, please email us at careers@givedirectly.org with the email subject “Accommodation Needed”. We will work with you to ensure reasonable accommodations are made to support your needs. Want to put your best foot forward on your GiveDirectly application? Take a look at our Candidate Application Prep Guide!

Role Description We are seeking a Scaled Human Biology Senior Technical Program Manager (STPM) to join our life sciences R&D product team supporting a leading pharmaceutical company's digital transformation initiatives. This role requires deep technical expertise combined with strategic thinking to manage a complex human biological data platform serving researchers, cell biologists, computational biologists, and data scientists. As a Senior Technical Program Manager, you will own large strategic programs or manage portfolios of applications, driving continuous discovery, innovation, and business value delivery across multiple technical and scientific workstreams. You will operate within a hybrid delivery model aligned to the client's Product Development Lifecycle (PDLC), combining waterfall-style governance with agile execution. This is a partnership-driven role requiring close collaboration with client Program Managers, engineering teams, scientific stakeholders, and multi-vendor partners to deliver R&D acceleration—not just sustainment. What You'll Do - Strategic Program & Backlog Leadership - Own product backlog, prioritization, and planning across multiple primary workstreams, including a high-scale human biological data repository, analytical pipelines, and a search/visualization UI. - Drive continuous discovery and innovation focused on new platform capabilities, data-driven discoveries, and R&D acceleration. - Lead products through all four PDLC governance checkpoints: Strategy Alignment → Requirements Validation → Architecture/Design Review → Launch. - Manage dependencies across a large, highly collaborative multi-team program (data engineering, platform engineering, UI/UX, AI/ML, and scientific knowledge engineering). - Conduct continuous validation of business value through platform performance metrics, user feedback, and scientific experimentation. - Requirements, Data Architecture & Delivery - Translate complex, ambiguous scientific requirements from cell biologists, computational biologists, and data scientists into well-defined user stories, acceptance criteria, and robust Product Development Plans (PDPs). - Drive the foundational definition of data models, metadata standards, and FAIR data compliance requirements in close collaboration with scientific knowledge engineering teams. - Manage backlog prioritization and ensure cross-functional alignment using Jira, Confluence, and Jira Product Discovery. - Maintain data governance, security, and compliance requirements around human biological data throughout the entire product lifecycle. - Partner with Project Managers on scope trade-offs, resource allocation, and cross-team dependency management. - Drive User Acceptance Testing (UAT), release decisions, and launch readiness across technical, business, and scientific stakeholders. - Stakeholder Management & Scientific Discovery - Serve as the primary point of contact for business stakeholders, engineering pods, and R&D end-users (chemists, biologists, and computational scientists). - Map stakeholder landscapes across multiple departments to develop tailored communication and engagement strategies. - Conduct user interviews, discovery sessions, and continuous feedback loops with researchers and scientists to shape the platform roadmap. - Facilitate requirements validation workshops and engineering design reviews. - Present executive-ready technical and delivery materials to business leadership and governance forums. - Technical Platform Expertise - Leverage a deep understanding of APIs, distributed data flows, cloud platforms (GCP required), and modern R&D systems architecture. - Partner closely with engineering, infrastructure, and data platform teams on technical feasibility and systems design. - Understand GCP services (BigQuery, Workflows, Vertex AI, Cloud Run, GCS) and integration patterns for scientific data ingestion. - Navigate complex data ecosystems, authentication systems (SSO, LDAP), and strict regulatory compliance requirements. - AI-Native Program Management - Leverage Gemini Pro and Atlassian AI for intelligent prioritization, velocity forecasting, and automated platform insights. - Apply NLP-based sentiment analysis and predictive analytics to inform backlog prioritization and track stakeholder sentiment. - Co-develop AI use cases with client teams, focusing on the target of 2–3 production AI use cases per quarter. - Drive GenAI-powered documentation generation and requirements automation to accelerate delivery. - Governance & Reporting - Participate actively in bi-weekly sprint planning, cross-team retrospectives, and delivery reviews. - Attend monthly Product Strategy Reviews with business stakeholders and Product Owners to maintain roadmap alignment. - Contribute to quarterly 360° performance reviews and monthly portfolio health reporting. - Maintain comprehensive Confluence documentation and automated knowledge management practices. Qualifications - 8+ years of technical program or product management experience, specifically delivering cloud-based data platforms or scientific informatics systems. - Proven track record managing large, cross-functional programs encompassing many distinct engineering teams and scientific stakeholders. - Strong business use case analysis, scientific user interview capabilities, and conflict resolution abilities. - Excellent requirements documentation, user story creation, and PRD writing skills. - Deep understanding of agile development methodologies, scrum practices, and hybrid delivery models. - Expert user of Jira and Confluence for backlog management and traceability documentation. - Strong professional background in life sciences, biopharma, or biotech. - Deep familiarity with multi-omics data types and what it takes to manage, store, and process them at scale. - Direct understanding of FAIR data principles and biological ontology frameworks. - Experience operating within pharmaceutical or highly regulated industry environments. - Understanding of scientific research workflows, R&D systems, and high-performance computing (HPC) environments. - Strong technical background with hands-on software engineering, data engineering, or technical architecture experience. - Comfortable with foundational platform concepts including complex data pipelines, API architectures, ontologies, and metadata standards. - Deep understanding of cloud platforms, with hands-on GCP experience required. - Experience building or managing systems that ingest, process, and expose complex scientific data. - Working knowledge of modern data engineering stacks and databases. - Familiarity with MLOps practices and AI/ML platform infrastructure requirements. Requirements - Experience with high-performance computing (HPC) environments, cluster orchestration, and HPC-to-cloud migrations. - Knowledge of GCP's HPC-specific offerings, configurations, and large-scale storage optimization. - Understanding of zero-downtime deployment strategies and distributed authentication systems. - Familiarity with data movement, egress, and latency challenges specific to petabyte-scale scientific datasets. - Certification in relevant cloud technologies (GCP Professional Cloud Architect or Cloud Data Engineer). - Experience with in vitro cell models or high-throughput phenomics platforms. - Familiarity with translational research workflows. - Direct exposure to AI/ML workflows or vector embedding generation in a biological research context. - Experience navigating human data governance, patient privacy laws, or similar heavily regulated data environments. - Quantitative systems pharmacology or computational biology background. - Strong strategic vision for platform direction, technical roadmaps, and lifecycle management. - Experience acting as a platform evangelist to drive internal adoption and change management across scientific groups. - Track record of platform modernization, technical debt reduction, and portfolio rationalization. - Capability in infrastructure cost optimization. - Background managing external vendor relationships and specialized life sciences data integration points. - Experience with multi-vendor coordination, data sharing agreements, and contract dependency management. - Understanding of security, provenance, and compliance requirements in enterprise pharmaceutical environments. - Knowledge of scientific data reproducibility, lineage tracking, and audit readiness. - Familiarity with enterprise life sciences software vendors and platforms. Benefits - Salary Range: €55,000 – €68,000 gross per year, depending on experience, skills, and overall fit for the role.