• The Manager of Clinician Appeals is responsible for the strategic oversight and operational execution of the appeals letter writing and client education engagement. • Lead high-performing clinical teams in the development of clinically accurate, persuasive, and compliant appeal communications to payers. • Ensure operational excellence, clinical integrity, and alignment with financial goals. • Work closely with internal leadership, administrative operations, and external clients to ensure best-in-class service delivery. • Build, lead, and scale the clinical letter writing team, ensuring appropriate staffing levels aligned to current and forecasted client demand. • Oversee hiring, onboarding, training, and performance management of clinical writers. • Define and implement the team’s leadership structure and workflows. Enforce quality and productivity standards. • Develop and continuously improve robust QA programs ensuring appeal content meets or exceeds clinical accuracy, appropriateness, and grammatical standards. • Understand the appeals financial model and associated KPIs; align clinical operations to meet or exceed revenue and margin targets. • Identify and champion process improvement and efficiency initiatives to increase clinical team productivity without compromising quality.

Role Description We are looking for a Manager Region Health & Safety to join our Rexel team to support the Western US Territory (WA, OR, CA, ID, NV). This position is remote when not traveling, but travel will be at least 50% of the time and we need someone located/based within the Western territory! The Manager Region Health & Safety is responsible for leading, executing and ensuring that Health & Safety and compliance objectives are met for assigned Region(s) and/or Business Unit(s). This role will provide Health & Safety resources, tools, guidance, and support to enable branch resources and personnel to understand and achieve the health and safety goals and expectations set by the business. What You'll Do: - Develop and create regional momentum for safety initiatives and advise and influence leaders and employees to prioritize risk reduction and compliance with Rexel USA procedures and guidelines. - Provide guidance and implementation of programs and practices that maintain compliance with OSHA, DOT, EPA and relevant state/local regulations and further reduce regulatory exposure. - Deliver consistent, effective Environment, Health, and Safety (EHS) systems and processes across branches that reduce incidents and support operational needs. - Support employees and management in ensuring competency in and completion of safety-critical tasks and training including: Powered Industrial Truck, Ergonomics, behavior-based safety, injury reporting, and other training as needed. - Reduce frequency and severity of incidents by supporting and conducting timely and thorough incident investigations, root-cause analysis, and corrective action identification and follow-up. - Use some data analysis and statistics to inform decisions and demonstrate measurable EHS performance improvements, including leading and lagging EHS KPIs and information for Rexel France. - Ensure EHS systems, software, and programs are used to record, understand, and improve EHS performance and to manage relationships with customers (e.g., ISNetworld, Avetta, Veriforce or similar platforms). - Build strong cross-functional relationships that enable partnerships and the integration of EHS into other business functions (Operations, HR, Legal, Transportation) and drive a safety culture change. - Verify compliance with both Rexel USA and regulatory requirements by conducting targeted branch assessments designed to instruct, enable, assist and verify branch alignment with Rexel USA requirements. - Provide mentorship and guidance to region assigned Health & Safety resource(s). Provide resources, coach, and support to enable regional attainment of Health & Safety goals, metrics, and expectations. - Other duties as assigned. Job Duties Disclaimer: The information contained in this job description is intended to describe the essential job functions required of those assigned to this job. It is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, and abilities needed to perform the job. Please note that management retains the right to assign or reassign duties and responsibilities to this job at any time. The ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrate commitment to effective customer service delivery, integrity, and the ability to work productively as a member of a team or work group are basic requirements of all positions at Rexel USA. Qualifications - 6+ years of experience in Health & Safety management with a Bachelor's degree. - 10+ years of experience in Health & Safety management with no Bachelor's degree. - Experience working for a large multi-site employer - dispersed workforce business a plus. - Experience developing and managing health and safety programs. - High School or GED - Required. - Bachelor's Degree or Equivalent - Preferred. Requirements - Relationship, influence and coalition-building skills. - In-depth knowledge of Health & Safety principles and industry best practices. - Working knowledge of applicable Health & Safety laws and regulatory requirements. - Self-starter with strong critical-thinking and problem-solving skills. - Ability to design clear, concise employee Health & Safety training materials. - Project management skills, including planning, tracking and stakeholder coordination. - Lead by example: consistently model safe behaviors. - Demonstrate a growth mindset and commitment to continuous improvement. Benefits - Medical, Dental, and Vision Insurance. - Life Insurance. - Short-Term and Long-Term Disability Insurance. - 401K with Employer Match. - Paid vacation and sick time. - Paid company holidays plus flexible personal days per year. - Tuition Reimbursement. - Health & Wellness Programs. - Flexible Spending Accounts. - HSA Accounts. - Commuter Transit Benefits. - Additional Optional Insurance such as Pet Insurance, Legal Assistance, Critical Illness, Home and Auto Insurance to name a few. - Employee Discount Programs. - Professional Training & Development Programs. - Career Advancement Opportunities – We like to promote from within.

• Lead, mentor, and develop a team of Senior Program Managers, fostering a culture of accountability, continuous improvement, and high performance. • Provide coaching on complex program and project delivery, stakeholder management, and executive communication to ensure consistency and excellence in delivery execution across all initiatives, including scope, timelines, budgets, and quality. • Use data to make prioritization and resource allocation decisions in partnership with Solution Delivery and Technology leadership and stakeholders, and proactively resolve conflicts as needed. • Partner with Product, Engineering, Clinical, and Operations leadership to ensure alignment between product strategy and solution delivery priorities. • Establish and standardize solution delivery methodologies, templates, artifacts, governance frameworks, and best practices, lead enablement efforts across the department, and ensure effective adoption and ongoing utilization of resources. • Ensure effective escalation management and resolution of critical program issues, and provide clear, concise, and actionable communications and updates to leadership around program risks, issues, impacts, and outcomes. • Represent Solution Delivery in project scoping and discovery sessions, and develop data-driven delivery roadmaps, forecasts, and RAID logs. • Establish clear goals, performance expectations, and career development plans for direct reports. • Build and maintain strong and trusted partnerships with executives, business and clinical stakeholders, and third-party partners. • Stay current on relevant LifeStance product and solution capabilities in order to align project goals and outcomes with evolving business value.

Role Description The Assistant Manager supports the overall profitability and success of the Regional Operations Center by assisting with financial, operational, and team objectives. This role partners closely with the Operations Manager to help achieve referral and revenue goals, improve staffing efficiency, and maintain high levels of performance and client satisfaction. The Assistant Manager contributes to reporting, process improvement, and fostering a positive, client-focused work environment. Dane Street’s success relies on individual and team contributions every day. We care for our customers, each other and Dane Street. It is the responsibility for all of us to maintain a positive working environment that promotes client satisfaction and results. Qualifications - An Associate’s Degree or Bachelor’s Degree is preferred. - LPN Licensure is preferred but not required. - Business experience in a healthcare and/or insurance setting is preferred. - Business experience in a Worker’s Compensation and/or Auto insurance setting is required. Requirements - Present exceptional communication skills with a clear understanding of company business lines. - The ability to apply critical thinking, manage time efficiently and meet specific deadlines. - Computer literacy and typing skills are essential. Benefits - Medical, dental, and vision coverage for you and your family. - Voluntary life insurance options for you, your spouse, and your children. - Other voluntary benefits including hospital indemnity, critical illness, accident indemnity, and pet insurance plans. - Basic life insurance, short-term disability, and long-term disability coverage at no cost. - Generous paid time off policy. - 401k plan with a company match. - Apple equipment and a media stipend for remote workspace. Working Conditions/Physical Demands - Any lifting, bending, traveling, etc. required to do the job duties listed above. - Long periods of sitting and computer work. Work From Home Technical Requirements - Supply and support their own internet services. - Maintaining an uninterrupted internet connection is a requirement of all work from home position.