• Draft, edit, and distribute company-wide communications including announcements, leadership messages, newsletters, and policy updates that reflect Envoy Mortgage's culture and voice. • Partner with executive leadership to ensure messaging is timely, accurate, and lands the way it was intended across a distributed workforce. • Own and maintain a communications calendar to manage cadence and consistency of internal messaging across all channels. • Support change management communications during organizational initiatives, system rollouts, and policy changes so employees always know what's happening and why. • Coordinate logistics for company-wide and department-specific training programs including scheduling, enrollment, and vendor coordination. • Administer BAI, PLACE Companies University, managing content uploads, user access, and completion tracking to keep our learning ecosystem running smoothly. • Partner with subject matter experts and people leaders to develop or curate training materials, job aids, and resources that actually get used. • Track training compliance and generate reports to support leadership visibility and audit readiness. • Serve as the primary administrator and content owner for Envoy Mortgage's company intranet, ensuring it is always current, well-organized, and easy to navigate. • Drive adoption of the intranet as the go-to resource for company information, policies, and tools across the organization. • Identify and implement improvements to intranet structure and usability based on employee feedback and usage data, always looking for a better way.

• Support the execution of public affairs and advocacy initiatives, including content development, coordination, rollout, and rapid-response efforts • Ensure message consistency, accuracy, and quality across all communications outputs • Oversee day-to-day digital and social media execution, including creating content for blogs and newsletters, managing content calendars, and coordinating with external vendors • Manage earned media activities, including media monitoring, press outreach, reporter engagement, pitching, and spokesperson preparation • Coordinate with designers, videographers, and other vendors to produce communications assets as needed • Collaborate with the organization's research team to translate research findings, polling, and analysis into accessible public-facing content • Manage content workflows, timelines, and approvals to ensure timely execution across multiple initiatives • Maintain and organize communications templates, assets, and documentation • Assist with reporting and tracking communications outputs and performance metrics

• The Telecommunications Equipment Installer – Level III will provide detailed installation, removal, and maintenance of Data Center, Telecom and Wireless equipment which includes Transmission, Power, and Fiber systems with supervision. • Be a part of installation teams at customer locations across the country. • Operate vehicles, hand tools, power tools, ladders, lifts, and test equipment. • Must have mastered installation skills per Telco Standard TP76300 and be able to perform all the duties of the Installer Level 3 or 2 with a high degree of competency and accuracy. • Must possess comprehensive equipment installation skills on a wide variety of installations and systems including AC/DC Power systems, low/high-density fiber systems, inside plant iron Infrastructure, and supervisory /alarm systems. • Must maintain cleanliness and organization of all storage, staging and work areas on-site. • Comprehensive level of understanding of all general company policies and practices, safety procedures, paperwork, and administrative requirements. • Ability to read, understand, and apply job/equipment specifications, installation documents, schematics.

• Provide detailed installation, re-configuration/integration, removal, and maintenance of Central Office and Data Center equipment • Supervise assigned crew members and their performance • Mastered installation skills per Telco Standard TP76300 and perform all Installer Level 4 duties with competence • Knowledgeable of AC/DC Power systems, low/high-density fiber systems, Central Office Infrastructure • Read and follow Method of Procedures, order specifications, floor plans, equipment, and wiring documentation • Comply with system update requirements of installation documents • Perform in-process and final quality audits to ensure compliance to standards • Conduct testing and document performance characteristics of hardware and software