• Lead multiple projects that improve the messaging experience • Mentor, guide, advocate and support the career growth of individual contributors • Write and review technical designs that solve large, open-ended foundational technical problems without clearly-known solutions • Collaborate with other engineers and cross-functional partners across Messaging and other organizations across the company to align on long-term technical solutions • Build knowledge of leading edge practices and trends • Drive key technical deliverables for the larger Communications organization

• Lead the design, development, and deployment of complex solutions in alignment with strategic technical objectives. • Provide technical guidance and mentorship to engineering teams, fostering a culture of technical excellence and best practices. • Drive the adoption and successful execution of the SDLC and Agile methodologies. • Resolve technical challenges and roadblocks, ensuring the successful delivery of projects. • Collaborate with stakeholders across the organization to align technical solutions with business goals. • Implement and enforce company quality and security standards in software development. • Participate in cross-functional teams to develop diverse software solutions, including web applications, system integrations, and data solutions. • Conduct code reviews and mentor team members to improve quality and development practices. • Develop and maintain a deep understanding of multiple development paradigms, design patterns, and cloud-native architectures. • Create technical documentation and guides to set engineering best practices. • Review internal and partner system specifications and material requirements and create work from them. • Consistently find and deliver new ways to develop and improve processes and technology. • Interact with company leadership and departmental leads to coordinate and report on technical activities. • Support, communicate, reinforce, and defend the mission, values, and culture of the organization.

• Work with a team of engineers on client projects and on-going professional services engagements. • Design and implement a VMware solutions for clients. • Deliver VMware workshops for customers. • Lead customer engagements to identify and manage workload migrations. • Post implementation support and troubleshooting for clients on occasion. • Technical writing skills to author professional documentation for client review. • Authoring logical and physical diagrams using Microsoft Visio (or equivalent). • Ability to track and enter time spent into required systems on a timely basis. • Leading conversations and white boarding sessions in front of clients and/or peers.

• Work as part of cross functional, passionate agile project teams to ensure quality is driven into the heart of the development process • Help support and implement frameworks for our test infrastructure • Contribute toward predictable delivery of quality releases • Research, recommend and implement tools as needed with the goal of increasing automation • Produce high quality code resulting from knowledge of automated testing and Microsoft technologies and frameworks • Create solid test plans, templates, and strategies for both automation and manual testing • Setup/deploy changes for specific stories and perform end-to-end testing • Assist in troubleshooting deployment-level issues involving windows services • Offer code-level feedback on bugs found during testing • Develop integration test cases based on the story content • Collaborate with developers and build out acceptance criteria for stories • Produce detailed technical documentation outlining the testing activity and infrastructure • Demonstrate a strong work ethic and be highly productive • Learn new technologies and develop tools to remain abreast of current testing and development technologies • Take on what’s needed to help the department and the company meet objectives