Role Description This is an Independent Contractor role that involves conducting surveys in Texas, adhering to the Texas designation survey guidelines. The Texas Levels of Maternal Care Independent Contractor surveyor role is responsible for the following: - Analysis and Assessment: - Apply sophisticated analysis and inductive reasoning to evaluate health care organizations' degree of compliance with applicable standards and functionality of care delivery systems. - Assess risk points within organizations. - Professionalism and Expertise: - Possess the credentials, professional demeanor, and expertise to earn the respect of health care organizations' staff and leadership. - Communication Skills: - Utilize advanced communication skills to engage health care organization staff in interactive dialogues on various health care issues. - Assess compliance and identify improvement opportunities. - Report Writing: - Demonstrate superior written communication skills to prepare detailed, accurate management reports. - Link individual standards deficiencies with potential system vulnerabilities and related organization risk points. - Presentation: - Professionally and effectively communicate survey results to health care organization leadership. - Time Management: - Efficiently manage time and work collaboratively as a team member. - Training and Education: - Participate in training sessions and ongoing education provided by The Joint Commission and/or Texas Department of State Health Services (DSHS). Qualifications - Texas Levels of Maternal Care Independent Contractor surveyor must have the following essential knowledge, credentials, characteristics, and abilities: - Education: - Physicians must have a degree of Doctor of Medicine (M.D.) or Doctor of Osteopathy (D.O.). - Nurses must have graduated from an approved school of nursing and have a bachelor’s degree in an appropriate discipline. - Certification/Licensure: - Clinicians performing any aspect of accreditation, certification, or verification reviews and surveys must have an active license, registration, and/or certification, as applicable to their role. - Physicians must be board certified or eligible. - Specialized Knowledge and Experience: - Must be an active participant in Perinatal Care Region. - Must be active in professional organizations supporting maternal care. - Must have completed a PIPS/QAPI course in the last 4 years. - Must be active in the management of maternal patients and active in the QAPI plan and process at your facility. - Surveyors outside of Texas must be from the same or higher level of verified/designated facility. - General Knowledge and Experience: - Individuals must have evidence of 10 years of experience in the roles required to be a surveyor prior to employment. - Knowledge of Texas Department of State Health Services (DSHS) guidelines. - Contemporary knowledge of and experience in health care operations, clinical practice, and current research and trends relative to health care practices. - Physical Abilities: - Must be able to observe ongoing health care treatment without interrupting progress. - Standing for long periods, walking lengthy distances, lifting, climbing, and other physical activities to inspect medical facilities. - Must be able to engage in extensive travel, including driving and flying. - Must be able to work in settings with dust, allergens, and infectious diseases. - Availability: - Participate in all training including New Field Representative Orientation. - Must be available to complete a minimum of two site surveys annually. Requirements - Analyze and synthesize survey findings to provide conclusions, recommendations, and educational opportunities. - Learn, understand, retain, explain, and apply Texas Department of State Health Services (DSHS) guidelines. - Analyze policies, procedures, meeting minutes, clinical standards, protocols, patient records, and employee records. - Participate in and conduct required on-site or virtual activities. - Review and interpret all data submitted by the organization. - Document observations in a thorough, accurate manner. - Provide appropriate documentation to guide health care organization improvement activities. - Educate the organization during surveys concerning potential risks to patients, staff, and/or visitors. - Report survey findings in a complete, accurate, understandable, and timely manner. - Assist the Central Office in responding to questions from the field or follow needed from DSHS. - Follow customers' safety policies when on site. - Perform other duties as assigned, including team leader responsibilities when designated. Benefits - We offer a comprehensive benefit package. For a complete overview of our benefits package, please visit our Joint Commission Career Page. Company Description We are an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other status protected by law. Min: USD $1,800.00/month Max: USD $1,800.00/month

• Provide 100% telehealth therapy to children, teens, young adults, and/or families • Conduct intakes, therapy sessions, and ongoing treatment planning • Collaborate with our Clinical Director as needed for complex or crisis cases • Complete documentation efficiently using built-in AI tools • Customize your clinical preferences so we can match you with clients aligned to your expertise

Role Description As a Care Coordinator, you sit at the critical intersection of financial navigation and patient motivation. You're the bridge between a patient's first question about cost and their confirmed seat in the treatment chair. - Work with patients at two key moments in their journey: - When scheduling their initial evaluation and ultrasound. - After their evaluation is complete, walking them through personalized treatment estimates and answering insurance and cost questions. - Understand that a patient who understands their coverage and feels confident in their care team is more likely to show up for their procedures. - Background in healthcare billing or financial navigation is preferred. - Priority will be given to candidates who are bilingual in Spanish and English. Qualifications - Experience in a medical office, healthcare contact center, or billing department. - Ability to navigate insurance conversations effectively. - Strong communication skills, both in English and Spanish (a plus). - Ability to listen, reframe, and guide patients without being pushy. - Natural follow-through person; ensures patients do not fall off the radar. - Thrives in a fast-paced, metrics-driven environment. Requirements - Base Pay: $25/hour - On-Target Earnings (OTE): $55,000–$70,000 annually (base + performance incentives) - Schedule: Full-time | Monday - Friday 11 A.M. - 7:30 P.M. EST Your Day-to-Day - Review patient pipeline each morning. - Handle a mix of inbound and outbound calls. - Update CRM and EMR records, process payments, and track authorization statuses. - Coordinate with clinic teams to ensure no tasks fall through the cracks. - Goal: Ensure every patient you interacted with is closer to receiving care. What Success Looks Like - Ablation Attendance Rate: Drive a high percentage of estimate-accepted patients to their scheduled procedure. - Conversion Rate: Move patients from estimate review to confirmed treatment commitment. - Operational Accuracy: 100% documentation of interactions in CRM/EMR; zero financial errors. - First-Contact Resolution: Resolve insurance and billing questions fully on the first call whenever possible. - Follow-Up Compliance: Complete all outbound follow-up touchpoints within SLA targets. The Metro Vein Centers Difference At Metro Vein Centers, we believe exceptional care begins with an exceptional experience. Our mission is to make vein care approachable, empowering, and connected to overall well-being. - Patients First, Always: Every interaction should make our patients feel valued, heard, and cared for. - Stronger Together: Teamwork and collaboration drive our success. - A Can-Do Spirit: We meet every challenge with positivity, flexibility, and problem-solving energy. - Results That Make a Difference: We’re driven to improve lives through meaningful, measurable outcomes. - Commitment to Growth: We invest in our people, fostering advancement and professional development at every level.

• Attend all therapy events, which may include weekends. • Complete any at home preparation leading up to each event. • Provide reasonable modifications to all therapy activities. • Assist individuals during events with the least amount of support needed.