• Manages the development and execution of small to medium, multi-phased projects with external project dependencies • Promotes client satisfaction by ensuring project adheres to stakeholder specifications • Responsible for project completion within determined scope, quality, time and cost constraints • Create schedules and collect documents to orient and guide projects and outcomes • Assist Senior Project/Program Managers on big, complex projects • Communicate with stakeholders about scheduling, staffing and technical requirements • Process the installation and decommissions of hardware and software in data centers • Independently manage low risk projects to completion, e.g., Decommissions and Data Migration • Implement Decommission requests using pre-defined process flow and engaging different platform teams and resources • Build and maintain tracker of various projects and tickets being handled on daily basis • Facilitates/leads estimation of moderately complex projects • Works closely with resource managers to ensure proper resource allocation to the project • Inspects and reviews projects to ensure adherence to project standards • Responsible for ensuring all project close out activities are completed and documented

Role Description The Project Manager is responsible for supporting clients with both internal and client-facing events and conferences, delivering exceptional service through effective project management and creative solutions. This role involves overseeing all aspects of event operations, from initial briefing to post-event reconciliation. - Manage project plans, collateral, registration, transportation, hotel accommodations, entertainment, food and beverage, audio/visual needs, webcasts, staging, speaker coordination, and event execution. - Travel domestically or abroad as required for onsite events. Your Contributions - Full life-cycle planning and execution of multiple key events in a virtual, in-person, and hybrid capacity. - Financial management, including: - Budget development and management. - Expense management and invoice processing. - Timely post-meeting reconciliation and final financial reporting. - Sourcing, negotiating, and managing site selections, contract management for venues and suppliers. - Coordinate registration, food and beverage, transportation, hotel accommodations, entertainment, gift selection, audio/visual needs, webcasts, staging, and speaker selection for all programs; strong focus on vendor management. - Work seamlessly with key internal partners on event deliverables (i.e. Marketing for print and digital design and collateral elements, Production on Audio Visual, Event Technology team on web builds, data team on attendee management, Legal and Compliance as required, etc.). - Virtual event planning and project management including confirming appropriate virtual platform, creation of timelines, invitation process, thorough and regular communications to attendees, suppliers, and stakeholders. - Co-plan with colleagues and the client on larger scale programs; strong team player. - Ensure adherence to the client’s standards of operation and policies and that compliance and risk guidelines are followed. - Travel when applicable for site inspections and on-site management of live events to ensure full coordination of logistics and on-site teams for in-person events. - Post event wrap up including final attendees, budget reconciliation, observations, as well as client debriefs for year over year improvements. - Share knowledge of best practices, new suppliers, services, and venues. Qualifications - 5–7+ years’ event management experience, preferably in a corporate or financial environment. - Experience in events, conferences, meeting and production management, including but not limited to C-level executive events, cocktail receptions and dinners, meetings, and multi-day events. - Experience in working with and managing senior clients. - Proficient with Microsoft Office applications such as PowerPoint and Excel. - Motivated, self-starter, ability to work independently and project plan; ability to think innovatively. - Excellent project management skills with the ability to manage multiple projects simultaneously; proven ability to work well under pressure to meet established deadlines. - Virtual event experience preferred – Webex and Zoom experience a plus. - Leadership/influencing/negotiation and decision-making skills. - Adaptable and resourceful individual able to follow guidance while working independently; proactive in generating ideas and creative solutions. - Customer focus, approachable; ability to adjust to client needs and style and deepen relationships in support of their programs; adapt to ever-changing demands and different client work styles. - Strong client management skills. - Strong oral and written communication skills. - Ambitious, proactive, and highly organized. - Willing to travel to various locations for site-visits and on-site management of events. - Experience working with large and complex databases preferred, Cvent experience preferred. - Knowledge of venues and suppliers in key US cities. Benefits - Medical, Dental & Vision, which includes the option of a high deductible health plan (HDHP) with a health savings account (HSA). - 401 (k). - Five Flexible Spending Accounts Options. - Generous Paid Time Off Allowance. - Employee Assistance Program (EAP). - Life, Disability & Pet Coverages. - Wellness Stipend. - Mobile Phone Allowance. - Complimentary access to Headspace, Teladoc, Maven, Rocket Lawyer, Mobilo & more. - Aura Identity Theft Protection. - Discretionary Bonus Structure. - Global Opportunities: With a presence in 7 countries worldwide, including headquarters in London, New York, and Singapore, you may have the opportunity to work on exciting projects across different locations. Company Description FIRST is a leading global brand experience agency providing Content, Creative, Digital Technology, Management & Delivery, and Data & Insights services. For 30 years, we have utilized three flexible delivery models: Embedded teams, Corporate Campus operations, and a Full-Service Agency. Managing over 37,000 events & projects annually across 110 countries, FIRST serves 130+ brands, specializing in Fortune 500 companies within the Financial Services, Technology, Healthcare, Media, and Professional Services sectors. FIRST is part of the broader Encore family of companies. Encore is a global leader in event production and technology.

Role Description The Associate Project Delivery Lead is primarily responsible for planning, tracking, and managing customer projects. The associate level role will be responsible for customer projects that are smaller in size and complexity, including customer onboardings. Associates Leads will be trained on the Thrive project coordinator and project management processes and will have the opportunity to grow into a Lead role managing larger projects. The individual will serve as the main point of contact for customers and their technical resources (internal and external parties) throughout the project. The role requires the individual to drive projects to success through clear expectation setting, task management, and status updates. An Associate Project Delivery Lead will communicate with and organize Thrive internal resources including Engineers using project management software, checklists, and reports. Day to Day Responsibilities - Transition clients onto Thrive managed services - Investigate customer project needs by working with account managers to understand project success criteria and technical requirements - Lead projects by assigning tasks to Engineers and communicating statuses to customers through status update emails and meetings - Ownership of the entire project life cycle - Work with the Account team to properly understand client account balance and invoicing needs - Effectively communicate with client technical and non-technical staff by creating digestible project plans that organize tasks into appropriate phases - Completing Project Coordinator tasks when needed - Collaborate with customers and initialize the service order - Convert orders to projects/tasks/change requests for quick execution - Send and receive requests for information (User Roster, Equipment/Application Inventory, Credentials) - Transition new clients to the Project Delivery team (Project Managers and Deployment Engineers) - Work with an Onboarding Consultant to research and confirm the project scope and service inclusions Qualifications - Moderate experience in project management and professional services - Skilled in managing project plans, creating timelines, and keeping all parties to task - Interpersonal Skills - Strong Verbal and Written Communication, Conflict Resolution, Positive Attitude, Teamwork - Understanding of cloud computing, networking, cyber security, and disaster recovery concepts - Familiarity with Thrive technologies included but not limited to: - Office 365 - Microsoft Server OS - Private Cloud - Public Cloud (Azure) - Networking (Firewalls, Switching, Access Points) - Disaster Recovery - Backup technology Requirements - Project management certification (PMP, CAPM, Prince etc.) - Experience using SmartSheets and/or ServiceNow (or other project management software) - Willingness to improve team process and contribute to team and company initiatives Benefits - Base Salary Range: $50K to 65K - Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws - Thrive is committed to providing fair and equitable compensation practices for all employees and strives to provide competitive salaries that reflect the value and skills each team member brings to our organization - Salaries are determined according to the job's scope, market data, location, and the candidate’s qualifications, including experience and relevant education

• Play a pivotal role in the successful delivery of Sumer’s payroll transformation programme, including the rollout of a new Payroll solution across multiple business units. • Support one of Sumer’s most business-critical service lines. • Work closely with Payroll leaders, hub teams, Technology, Procurement, Finance, Learning & Development and external vendors. • Ensure the migration is well planned, tightly governed, and delivered with minimal operational disruption. • Focus on coordinating the end-to-end payroll migration plan, managing dependencies, supporting testing and training readiness, driving issue resolution, and ensuring each hub is prepared for parallel run, go-live and transition into business as usual. • This is a 18-month fixed term contract position, reporting directly into the Strategy and Integration Director.