• Serve as a first point of contact and key advisor to Campus Leadership and employees • Provide hands-on support across all facets of the organization • Collaborate with leadership to foster a positive workplace culture • Conduct investigations related to employee complaints and policy violations • Facilitate performance management processes • Ensure compliance with federal, state, and local employment laws

• Provide strategic leadership and operational oversight for People & Culture function • Design, manage, and evolve HR operations infrastructure across compensation, payroll, benefits, compliance • Develop compensation structures that align with enterprise pay philosophy • Manage benefits vendor relationships and compliance requirements • Own HRIS administration and workforce data to support organizational decision-making • Evaluate HR technology and reporting systems for operational analytics • Oversee facilities operations including office footprint transition and vendor relations • Lead and develop HR operations team members

Role Description The overarching objective of the graduate program is to transition graduates from a higher learning institution to a work environment. We aim to help graduates become well-rounded young professionals with great prospects and a positive future. Our Human resources team is responsible for the full HR functions, including Payroll, Skills Development and Employee Relations. As a graduate within the Human Resources team, you will: - Assist HR team with projects and research - Provide the HR Manager support on office administrative duties - Coordinate Unit meetings - Establish and maintain an efficient and effective document management system - Schedule appointments and book boardrooms for interviews - Book and coordinate the logistical arrangements for the recruitment and assessment process - Coordinate and support the on-boarding and integration programme for new employees - Assist with staff wellness initiatives - Assist with arranging employee events - Assist with employee onboarding and off-boarding Qualifications - BCom/BTech degree in Human Resources, Industrial Psychology or HR Development - Must be a South African Citizen - ECIC welcomes applications from persons with disabilities (Must provide a medical certificate confirming nature of the disability) Requirements - Analytical skills - Excellent communication skills - Problem solving skills - Able to work under pressure - Ability to work within and contribute to a team environment - Ability to deal with conflicting priorities - Available to work more than ordinary business hours Applications Closing Date: Monday, 29th June 2026 NOTE: It is ECIC's intention to promote equity through the filling of vacancies, according to the Corporation's Employment Equity targets. Data Protection Personal information collected and processed for purposes of recruitment will be protected from unauthorised access and improper use or disclosure. Declaration and Informed Consent By submitting your application for the advertised role, you give ECIC permission to process your personal information and you acknowledge that you understand the purpose for which it is required and for which it will be used. Furthermore, you declare that all personal information supplied to the ECIC for the purposes of recruitment is accurate, up to date, not misleading and that it is complete in all respects.

• Prioritize and manage multiple client accounts efficiently, ensuring consistency and high-quality • Deliver HR services across all client accounts; including but not limited to: General HR Administration, On/offboarding Management, Compliance Assistance, LOA, Handbook/Policy Development, Performance Management, SOP creation, etc. • Support HCMU clients with HRIS system support if applicable • Act in a client lead communication and facilitation position for accounts that may have multiple services or multiple HCMU consultants • Develop and maintain strong client relationships and foster trust and confidence, proactive communication, and responsiveness. • Work closely with Project Managers, Client Relationship Managers and/or Technical Account Managers to understand client deliverables and provide regular and detailed status updates, ensuring transparency and accountability. • Collaborate with internal team members to identify opportunities for process improvement. • Apply HR knowledge and experience to anticipate potential challenges and proactively address any issues that may arise. • Propose and implement solutions to improve service delivery and client satisfaction. • Stay updated on industry trends, regulatory changes, and best practices in HR. • Serve as a first point of escalation for employee relations concerns and coach managers through early-stage issues. • Conduct initial fact-finding for low-risk investigations and prepare summaries for HR leadership. • Provide guidance to managers on progressive discipline, performance documentation, and policy interpretation. • Support management efforts during HR program rollouts by preparing guides, FAQs, or micro-trainings. • Support clients with LOA service with Managed LOA product • Train or teach additional HR Specialists on client tasks or HR items that may be needed to support client service delivery within HR product. • Perform any additional tasks or responsibilities as assigned.