Role Description Charger Logistics Inc. is seeking a dedicated Customer Success Manager - Logistics to join our dynamic team. In this role, you will act as the primary point of contact for our valued customers, fostering strong relationships and ensuring seamless communication to meet both daily operational needs and long-term business goals. You will collaborate closely with internal teams to guarantee customer satisfaction, support sales efforts, and contribute to the continuous improvement of our service offerings. - Develop and maintain strong, trusting relationships with customers to understand their logistics requirements. - Coordinate with internal teams, including sales, operations, and implementation, to deliver comprehensive and effective logistics solutions. - Manage customer expectations and proactively address any issues or concerns to ensure high levels of satisfaction. - Participate in the preparation and review of proposals, pricing, and rate analyses to support customer bids and ensure profitability. - Monitor market trends and competitor activities to identify opportunities for improvement and business growth. - Maintain accurate records of customer interactions, sales activities, and project progress. - Support the sales team in identifying new business opportunities and expanding existing accounts. Qualifications - Bachelor's degree in Business, Logistics, Supply Chain Management, or a related field. - Minimum of 3 years experience in customer success, account management, or sales within the logistics or transportation industry. - Strong communication and interpersonal skills with a customer-focused approach. - Proven ability to manage multiple projects and priorities effectively. - Excellent problem-solving and analytical abilities. - Proficient in CRM software and Microsoft Office Suite. - Ability to work independently as well as collaboratively within a team environment. - Detail-oriented with strong organizational skills. Benefits - Competitive Salary - Healthcare Benefit Package - Career Growth - 401k

Role Description We are seeking applicants for this position prospectively, which is dependent on award of contract. Ocean Associates Inc. (OAI) is seeking an applicant to work with the fishing industry and other organizations to: - Create and test gear modifications on commercial fishing vessels. - Effectively communicate operational aspects of the fishing gear. - Assist in the evaluation of gear testing. - Provide outreach to assist fishermen in implementing protected species gear modifications. Qualifications - Bachelors or Master’s degree and three (3) years of experience in environmental science or associated discipline (e.g., biology, ecology, fisheries biology, marine biology, natural resource management, conservation biology, landscape ecology, or restoration ecology). A relevant degree may be substituted by two additional years of relevant experience. - Experience conducting field studies, data analysis, and evaluation of potential solutions on how to mitigate sea turtle and marine mammal bycatch in fishing gear. - Experience working with fishing gear including but not limited to: trawl, gillnet, traps/pots. - Experienced in scientific and report writing. - Excellent written and verbal communication skills. Requirements - Start Date: September 1st, 2026 (contingent upon award of contract). - Location: Remote. - Travel is anticipated. Overtime may be required for emergency stranding and entanglement events or to allow for travel to multi-day in-person meetings and events. - Salary, commensurate with experience, between $30.00 - $55.00 per hour. Benefits - This is a full-time position with benefits.

• Maintaining and building new customer relationships • Demonstrating and communicating product specifications and their benefits to customers • Supporting customers from start-to-delivery • Travel required to meet with customers, attend meetings/inspections at manufacturing facility, participate in regional trade shows and attend company events

• Stakeholder Engagement: Identify and vet qualified educational partnership opportunities. • Conduct potential partner evaluations to ensure alignment with the Futuro Health mission and quality program offerings. • Understand the workflows of Futuro Health operations and explain how it will fit into each potential partner’s journey to ensure alignment across partnership development and implementation. • Build and manage relationships with potential partners to ensure timely communication and onboarding. • Assist with planning, implementing, and attending geotargeted events, meetings, etc. • Collaborate with team members and other departments within the organization to obtain needs assessments, outreach priority, and other areas of opportunity. • Program & Relationship Management: Develop and maintain strategic relationships and partnerships with assigned education partners to ensure student and organizational success. • Collaborate with local healthcare educational programs, employers, and other stakeholders to foster strong relationships and drive positive results. • Manage the delivery of educational and training programs in assigned areas that are tailored to the needs of the local healthcare workforce. • Communicate with the scholar support team on any changes in educational programs or processes for scholar success. • Manage and resolve escalations from scholar support and partners to ensure concerns are addressed appropriately and partnership activities remain in compliance with agreed-upon contract terms. • Effective usage of necessary tools, resources, systems, etc. to effectively perform the role. • Support the Educational Experience Director with coordination and execution of project activities, ensuring adherence to timelines and objectives. • Travel to meeting destinations as applicable to the project grant deliverables. • Reporting & Evaluation: Assist in the collection and analysis of data to evaluate partnership and project outcomes and impact. • Accurate and up to date reporting and data entry via CRM to enhance visibility to stakeholder status and track progress. • Monitor partnership data to ensure accurate and complete incoming and outgoing data. • Evaluate partner performance on an ongoing basis to determine whether partnerships should be maintained, expanded, restructured, or concluded based on alignment, effectiveness, and mutual value. • Continuous Improvement: Contribute to identifying opportunities for project improvement and innovation. • Support the implementation of best practices and process enhancements to optimize overall success. • Collaborate with other departments to gain insight and align strategies with company objectives. • Consistently review partnership workflows and processes to identify areas for improvement and enhanced efficiency. • Remain up to date with industry trends to improve the quality of the educational partnerships sourced and secured.