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Windward Consulting logo
Windward Consulting

Imagine workflows that work. Integrations that align effortlessly. Data that delivers in real-time. This is flow.

ServiceNow Consultant- HRSD and LSD

Location

United States

Posted

8 days ago

Salary

0

Seniority

Mid Level

No structured requirement data.

Job Description

ServiceNow Consultant- HRSD and LSD

Windward Consulting

Role Description Windward is seeking a ServiceNow Implementation Engineer with experience in HRSD (Human Resources Services Delivery) and/or Legal Services Delivery (LSD) to support advising and story development for an LSD implementation. - Participate in all technical aspects of delivering complex customer solutions on the ServiceNow platform. - Advise clients on best practice within the ServiceNow platform to create lasting value and enhanced experiences. - Collaborate with virtual functional teams and lead technical solution design sessions to achieve project goals and produce a variety of high-quality deliverables. - Contribute on multiple Agile engagements, utilizing the Windward methodology and tools to enhance project efficiency. - Demonstrate flexibility by delivering on a variety of project roles; including documentation, testing, and training. - Innovate and identify solutions that can be reused on future engagements. - Proactively keep ServiceNow skills current and contribute to Windward thought leadership. Qualifications - 5 years of experience implementing ServiceNow (SN). - Implementation experience and comprehensive understanding of SN HRSD, including SN Certified Implementation Specialist - HRSD. - Demonstrated experience in at least one other area of ServiceNow, such as IRM, WSD, LSD, or ITSM. - Experience working with Agile teams, methodologies, and tools in a virtual environment. - A passion for advising and guiding customers on how to get the most out of the product and for learning the latest product features. - A love of working in a fast-paced, collaborative, and entrepreneurial environment with smart and fun people. Requirements - ServiceNow Certified System Administrator. - ServiceNow Certified Implementation Specialist - HRSD. - Minimum of Legal Services Delivery Essentials training completion with experience preferred with LSD implementation. - Preferred experience in enterprise legacy service workflows, including with contracts, privacy or HR issues, content review, etc. - Additional ServiceNow certifications, such as ServiceNow Certified Application Developer, other platform CIS. - Strong proficiency in JavaScript and ServiceNow scripting. Benefits - Medical, Dental, Vision. - Flexible Spending Accounts. - Short Term Disability. - Long Term Disability. - Life Insurance and AD&D. - Option to purchase additional Life Insurance and AD&D. - Paid Time Off. - Personal Leave. - Holidays. - 401(k) plan with company match. - Work/life balance. Company Description Windward Consulting is an Elite ServiceNow Partner that delivers real-world Service Reliability solutions using a unique blend of expert process knowledge, technology insight, and deep operational experience. This combination of skills is grounded in a product- and vendor-agnostic approach that enables Windward to serve as a trusted partner to some of the world’s leading businesses and U.S. government agencies. Since our inception in 1997, Windward has supported over 500 clients worldwide and more than 3,500 projects. Our dedication to excellence is reflected in our industry-leading metrics. Windward has a Customer Satisfaction (CSAT) score of 5.0 and an Employee Net Promoter Score (eNPS) of 82, demonstrating our commitment to both client success and employee engagement. We foster a culture of teamwork, innovation, and ongoing learning—empowering our consultants to tackle complex challenges for innovative clients. If you’re passionate about technology and eager to make a difference, Windward is the ideal place to elevate your career.

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