Switzerland Global Enterprise logo
Switzerland Global Enterprise

We support Swiss SMEs in their international business and help innovative foreign companies to establish in Switzerland.

Customer Contract Manager – Offshore Wind

ManagerManagerFull TimeRemoteSeniorTeam 51-200Since 1927H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

9 days ago

Salary

0

Seniority

Senior

Bachelor DegreeEnglish

Job Description

Customer Contract Manager – Offshore Wind

Switzerland Global Enterprise

• Lead the commercial management of warranty and claims activities across Offshore Wind supply and operations contracts. • Manage customer expectations related to warranty scope, entitlement, exclusions, remedies, and settlement outcomes. • Develop and execute strategies for claims mitigation, refutation, negotiation, and resolution, in relation to Production Based Availability (PBA) and other topics. • Partner with Engineering and Operations teams to support root cause analysis, liability assessment, and commercial positioning. • Ensure PBA impacts are reduced, aligning with customers and contractual commitments and operational delivery expectations, while managing discrepancies, clarifications, and resolution pathways in collaboration with Operations, and Engineering teams. • Escalate and resolve complex warranty issues with customers, insurers, and suppliers. • Review active SWA and TSA contracts to identify warranty-related risks, liabilities, and commercial exposure. • Support contract renegotiation and transition activities that improve risk allocation and margin predictability. • Contribute to the development and standardization of warranty frameworks across SWA, TSA, and LTSA contract structures. • Develop negotiation strategies in partnership with Site Operations and Sales leadership. • Identify change order, claims recovery, and contractual optimization opportunities. • Capture lessons learned and embed them into contract templates, risk tools, and inquiry-to-order (ITO) processes. • Ensure claims, notices, and contractual correspondence are managed within required systems and governance processes.

Job Requirements

  • Bachelor’s degree in engineering, Business, Law, or a related discipline.
  • Experience in commercial management, contract management, claims, or risk management within power, energy, or offshore wind.
  • Strong experience with warranty administration, contract execution, and claims management, with a demonstrated ability to negotiate complex commercial matters with internal and external stakeholders.
  • Excellent written and verbal communication skills, with the ability to influence across a global matrix organization.
  • Fluency in English is required; an additional European language is preferred.
  • Ability to work effectively across functions, regions, and cultures.
  • Willingness to travel internationally up to 30%.

Benefits

  • Relocation Assistance Provided: No

Related Categories

Related Job Pages

More Manager Jobs

Role Description The Senior Manager of Safety (Mechanical) is responsible for implementing and leading safety programs across assigned OmniTRAX railroads. As a key safety resource for property managers and employees, this role actively drives improvements and implements risk mitigation strategies. The Senior Manager works collaboratively to foster a strong safety culture, ensure adherence to safe work practices, and maintain compliance with local, state, and federal regulations, as well as company policies and procedures. In addition, the Senior Manager of Safety (Mechanical) develops and delivers safety training for mechanical department employees, including general foremen, traveling mechanic, composite mechanic, and car repair personnel. The incumbent also oversees compliance and recordkeeping related to safety training and certification for the mechanical department. As the designated subject matter expert in mechanical department safety, the Senior Manager provides critical guidance and expertise. At all times, the Senior Manager of Safety (Mechanical) embodies the company’s core values of safety, honesty, ownership, respect, and teamwork in all partnerships with field operations employees. This is a remote position. The company is headquartered in Denver, Colorado, and occasional travel to the Denver office may be required. Qualifications - Bachelor’s degree, or high school diploma/GED with 20+ years of railroad experience. - 10+ years of railroad management experience. - Expertise in mechanical department safety. - Experience delivering classroom and on-the-job training for mechanical department personnel. - Excellent verbal and written communication skills; ability to interact effectively at all levels of the company and with external partners. - Strong teaching, training, and presentation abilities. - Advanced proficiency in Microsoft Office Suite. - Ability to work well in a fast-paced, collaborative environment. - High level of professional integrity and accountability. - Strong leadership, mentoring, and interpersonal skills. - Experience in rolling out and executing training programs. - Knowledge of GCOR, FRA, and OSHA regulations within a railroad environment. - Strong attention to detail and organizational skills. - Analytical and problem-solving abilities. Requirements - Valid Driver’s License Benefits - 401(k) / 401(k) matching - AD&D insurance - Dental insurance - Disability insurance - Employee assistance program - Health insurance - Health savings account - Life insurance - Mental wellbeing resources - Paid Maternity leave - Paid Parental leave - Referral program - Relocation assistance - Sick time - Vacation time - Vision insurance

United States
$150K / year

Role Description - Soutenir la responsable sur les missions de scolarité et de planning - Gérer les réservations des équipements informatiques pour les enseignants et les étudiants en situation de handicap - Fournir un soutien administratif aux secrétariats pédagogiques - Accueillir et informer les usagers Scolarité : Sous la responsabilité de la responsable de la scolarité et du planning : - Suivre les modifications et les annulations d'inscriptions ainsi que les demandes de transferts départ - Assurer le suivi des campagnes de recrutement via E-candidat et Etudes en France pour les étudiants étrangers - Gérer les candidatures spontanées Planning : Sous la responsabilité de la responsable de la scolarité et du planning : - Affecter les salles sur HyperPlanning en binôme avec la responsable - Attribuer les badges invités et les cartes professionnelles - Gérer les droits sur Matrix Logistique : - Réserver, vérifier et mettre à disposition le matériel informatique pour les étudiants en situation de handicap - Réserver le matériel (vidéoprojecteurs, PC, etc.) pour les enseignants et le mettre à leur disposition - Gestion des salles de cours, et de celles dédiées aux enseignants et aux vacataires (casiers, photocopieurs, affichages…) En collaboration avec l’assistante de direction : - Gérer et distribuer le matériel nécessaire pour les examens (copies d’examens, brouillons, clés USB, fournitures diverses) - Gérer et distribuer les fournitures annuelles Pédagogie : - Apporter un soutien aux secrétariats pédagogiques au besoin (saisie de notes, planification, organisation des examens...) Accueillir et informer les usagers : - Accueillir physiquement les étudiants et les enseignants - Renseigner les usagers - Répondre aux demandes (téléphone, courriel, courrier postal) Outils spécifiques à l’activité : Utiliser les logiciels spécifiques du domaine géré : Apogée, E-candidat, HyperPlanning, Etudes en France, Matrix et les logiciels courants de la bureautique : Word, Excel, Mozilla, Thunderbird, Teams… Poste à pourvoir au 1er septembre 2026. Poste ouvert prioritairement aux titulaires, mais également ouvert aux contractuels (CDD). Rémunération grille contractuels B = 1568 euros net/mois. Télétravail possible à partir de 6 mois d'ancienneté sur le poste. Qualifications - Connaître le fonctionnement de l’enseignement supérieur - Connaître les règles de scolarité - Avoir une connaissance générale de la gestion administrative - Avoir une connaissance générale des textes législatifs et réglementaires dans le domaine de la gestion administrative de la fonction publique Requirements - Maîtriser l’expression écrite et orale ainsi que les techniques d’accueil - Savoir rechercher l’information et la transmettre - Maîtriser les outils bureautiques (Word et Excel) ainsi que les applications informatiques de gestion pédagogique (Apogée, HyperPlanning, E-candidat Moodle…) - Avoir le sens des relations avec le public (savoir écouter son interlocuteur, analyser sa demande, y répondre de manière courtoise) - Avoir l’esprit d’équipe en sachant s’impliquer dans un travail de groupe - Savoir être rigoureux et méthodique, disponible dans les moments de pointe - Savoir respecter la confidentialité - Savoir prendre des initiatives - Savoir travailler en autonomie Location Localisation : 99 Avenue Jean Baptiste Clément 93430 Villetaneuse Application Elements Documents à transmettre : Pour postuler à cette offre, l'envoi du CV et d'une lettre de motivation est obligatoire.

France
€1.6K / month
Job Closed

Senior Manager Business Optimisation

NSW Government

The New South Wales (NSW) Government serves as the governing body for Australia’s most populous state, dedicated to delivering programs and services that enha

Manager9 days ago

Title: Senior Manager Business Optimisation Location: Australia, Macquarie Park Reference number 109067-44234872 Occupation Change Management, Consulting and Generalist HR Work type Full-Time Job Description: If you're after impact, there's no other organisation in Australia that delivers work on this scale. You know that to make a meaningful contribution there needs to be connection and collaboration across the teams. Here's your opportunity to help our people make a big impact. In this role, you'll: Reporting to Director Performance Improvement & Optimisation within our Enterprise Transformation & Change branch, you'll play a key role in improving how we design, align and deliver services. You'll use operating model thinking, business capabilities, and process and people insights to inform transformation and enterprise-wide ways of working. You'll lead the design and uplift of operating models across portfolios, divisions and branches, ensuring services are aligned to capabilities, processes and people and supporting how the organisation delivers in practice. You'll use service, process and capability data to provide clear insights on performance, risks and opportunities, helping leaders make informed decisions on where to focus effort, investment and resources. You'll influence and embed more consistent ways of working across the enterprise, connecting teams and improving how work is planned, delivered and continuously improved. You'll play a key role in building and strengthening a Business Architecture and Process Improvement Centre of Excellence - setting standards, frameworks and practical guidance that lift capability across the organisation. You'll partner closely with senior stakeholders to ensure initiatives are connected and aligned and facilitate workshops and working sessions that build shared understanding and clear direction. You'll also monitor how the operating model is performing over time, identifying gaps and risks and helping the organisation continuously improve and adapt. This permanent position is located in our Macquarie Park office. The role is governed by our hybrid working model, which forms part of the organisation's Flexible Working Arrangements and associated procedures. This includes a combination of required onsite attendance and approved remote working. About you Tertiary qualifications in a relevant discipline or relevant experience, you'll be a strategic thinker with experience in operating model uplift and enterprise transformation and a strong understanding of business capabilities, services and process analysis. You'll have demonstrated experience in data and insights to inform decisions and influence direction and comfortable working across complex, matrix environments with multiple stakeholders with the ability to build trust and influence at senior levels. You'll be an experienced facilitator who can run workshops and turn discussion into action while balances big picture thinking with delivery, staying outcome focused. Experience working within or contributing to a Centre of Excellence model required. If you enjoy connecting the dots and influencing how a large organisation works and delivers, this is a great opportunity to make a real impact. Who we are Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day. Join us Our workforce is as diverse as the community we serve. If you'd like further information on our inclusion and diversity initiatives, visit Transport careers. Flexible work options may be available. Learn more via Flexible work options and policy

Australia
Pulse Games logo

Game Economy Manager

Pulse Games

We make victory mean something by creating competitive games for players who love to test their skills.

Manager9 days ago
Full TimeRemoteTeam 11-50Since 2025H1B No Sponsor

Role Description We are looking for a Game Economy Manager to join our growing team. As a Game Economy Manager, you will have a direct impact on shaping the systems that drive player engagement, progression, and monetization. You will be responsible for building sustainable economies that balance fun, fairness, and business goals, while working closely with product and engineering teams. If you are passionate about designing engaging game systems and turning data into meaningful player experiences, our team looks forward to meeting you! - Balance and optimize in-game resources and currencies by using data insights and simulations - Set clear principles for resource flow (earning and spending) to keep the game economy fair and sustainable - Shape player progression and features with a strong focus on economic design - Design and evaluate A/B tests to refine both new and existing game systems - Contribute directly to the product roadmap by bringing an economic perspective into decision-making Qualifications - Background in Mathematics, Statistics, Economics, Computer Science or a related field - At least 3 years of experience in game economy design, monetization, or product analysis - Strong analytical and mathematical skills, advanced in Excel (Knowledge of SQL or Python/R is a plus) - Ability to make data-driven decisions and translate analysis into clear actions - Strong communication skills and ability to thrive in a collaborative team environment Company Description We create mobile games that are fun, visually engaging, and built around exciting challenges. Our skill-based games recognize true talent by rewarding quick thinking and smart strategy. Everything we create starts with our team, collaborating, learning, and challenging each other to do better every day. As a fully remote team, we work across different locations, turning our shared passion into unforgettable gaming experiences.

Worldwide