Role Description Carrum Health is seeking an inquisitive, process-driven Manager of Benefits Workflow & Plan Governance. This role is for a "systems thinker" who sits within the Legal & Compliance team but lives in the details of cross-functional execution. You will help architect the rules and workflows that ensure Carrum remains compliant with ERISA and member equity standards while providing a seamless, flexible experience for our members. You will be responsible for defining the "Rules of Engagement" for complex scenarios—ranging from plan year transitions to high-stakes intake decisions. Your goal is to eliminate ambiguity for our internal teams, ensuring that every member is treated fairly and every plan is administered with precision. The salary range for this role is $166,000 - $218,000 depending on geography and level of experience, plus equity and an annual bonus. Qualifications - 5+ years in Healthcare Operations, Benefits Administration, or a Governance/Compliance role. - Strong understanding of the spirit of ERISA, particularly regarding member equity and plan documentation. - Proven ability to take a complex policy and turn it into a simple, executable workflow for a front-line team. - Ability to act as a "translator" between the rigid requirements of Legal and the fast-paced needs of Client Success and Patient Care. Requirements - Work crossfunctionally to develop and maintain a standardized logic for when and why exceptions expire. - Serve as the internal champion and enforcer of Carrum’s "Primary Payer" requirement. - Design and document the workflow for members seeking a second consult through Carrum after being deemed a "non-surgical candidate." - Assist in the ongoing review and update of Carrum’s SPD (Summary Plan Description) language across the employer client base. - Create the decision trees and scripts used during intake to identify non-primary payers or unauthorized second consult requests. - Provide the "Playbook" for how we handle vFlex exceptions. - Ensure our workflow logic mirrors the Coordination of Benefits (COB) and rules of engagement with the various health plan partners. - Regularly audit workflows to ensure "flexibility" doesn't create regulatory risk or violate member equity. - Align with COEs on our exception and consult rules to prevent billing friction and maintain clinical standards. Benefits - Stock option plan - Flexible schedules and remote work - Chicago and San Francisco offices available - Self-managed vacation days, within reason - Paid parental leave - Health, vision, and dental insurance - 401K retirement plan

Role Description The Sales Manager — ANZ will be Botsync's first dedicated in-market sales hire in Australia. This is a hunter role requiring strong enterprise relationships, deep knowledge of industrial automation and intralogistics, and the commercial maturity to manage complex, multi-stakeholder deals from qualification to close. Australia is one of Botsync's highest-priority growth markets in FY2026 with an annual revenue target of SGD 2 million. - Own the ANZ revenue target — build, qualify, and close enterprise deals across FMCG, automotive, pharmaceutical, and logistics verticals - Lead all customer-facing sales activity from initial discovery through site visits, proposal, negotiation, and contract execution - Identify and qualify net-new enterprise accounts with autonomous material handling requirements - Work with Singapore-based solution engineering and pre-sales teams to develop technically accurate proposals - Manage complex, multi-stakeholder deals (6–18 month sales cycles) - Own and deepen relationships with Botsync's ANZ partner network - Maintain accurate pipeline data in HubSpot using MEDDPICC framework - Represent Botsync at key ANZ trade events Qualifications - 12–15 years of B2B sales experience in industrial automation, AMR/AGV, intralogistics, or materials handling - Existing senior-level relationships within FMCG, automotive, pharmaceutical, or logistics companies in Australia - Demonstrable track record selling complex, high-value solutions (SGD 350K+ deal sizes) to enterprise manufacturers - Experience with the Australian integration partner ecosystem - Proven hunter — comfortable identifying, opening, and closing net-new enterprise accounts - Structured pipeline management discipline using formal sales methodology (MEDDPICC, SPIN, Challenger, etc.) - Prior experience selling AMR, AGV, or autonomous warehouse systems is highly desirable Benefits - Opportunity to build Botsync's Australian commercial presence as the first dedicated in-market hire - Competitive base salary plus uncapped performance bonus tied to ANZ revenue achievement - Direct reporting to SVP Sales with full CCO and CEO visibility - Role expected to grow into Head of ANZ as market scales

Role Description The Senior Manager, Facilities – Alarm Projects and Repair is responsible for overseeing Macy’s fire and burglar alarm systems repair and project programs, a scope that directly impacts store safety, operational continuity, and expense control. This critical role ensures that alarm repairs are completed in a timely manner to support life safety and security standards, minimizing system downtime and limiting related costs. The Senior Manager provides leadership and technical guidance to the alarm operations team and vendors, driving process improvements and maintaining accountability for effective alarm issue resolution and successful completion of alarm upgrade projects. What You Will Do - Oversee day-to-day fire and burglar alarm repair operations across all locations. - Manage alarm-related work orders in ServiceChannel to ensure issues are resolved promptly. - Lead direct reports in support of maintaining and advancing the capabilities and dependability of alarm systems. - Schedule and verify alarm inspections and certifications as required. - Manage the alarm ticketing and work order process in partnership with the MSOC team. - Guide remediation of alarm system deficiencies by reviewing and approving repair proposals. - Ensure reliable alarm communications by resolving service interruptions promptly. - Lead major alarm system upgrade projects and new alarm installations. - Ensure new or upgraded burglar/fire alarm systems are delivered on time and within budget. - Support leadership direction and embrace change. - Manage financial commitments. - Assist in developing policies and procedures. - Generate ideas for improvement. - Collaborate with business partners and third-party providers to improve alarm program effectiveness. - Ensure clear communication of alarm activities and updates across all relevant stakeholders. - Provide feedback on team challenges/issues to continuously improve operations. - Develop a culture of ownership and accountability within the alarm projects and repair team. - Execute additional responsibilities as directed. - Off hour on-call support and occasional travel required. - Foster an environment of acceptance and respect that strengthens relationships. - Exhibit regular, dependable attendance & punctuality. Qualifications - High school diploma or Bachelor’s degree is required and/or 5-7 years experience in related job is preferred. - Excellent written and verbal communication skills. - Ability to read, write and interpret instructional documents such as reports and procedure manuals. - Strong conflict resolution, negotiation, and consensus building skills. - Presentation, written, and verbal communication skills sufficient to effectively communicate issues and solutions to all levels of business. - Strong sense of urgency and excellent follow up skills with ability to prioritize and achieve target dates. - Proficient in basic math functions such as addition, subtraction, multiplication, and division. - This position requires regular walking, standing, hearing, and talking. - May occasionally be required to stoop, kneel, or crouch. - Vision abilities include close vision, color vision, depth perception, and ability to adjust focus. - Possess manual dexterity for using keyboard, mouse, and other office equipment. - Capable of moving or lifting items under 10 pounds. Skills You Will Need - Strong leadership, teamwork, organizational, facilitation, and interpersonal skills. - Ability to write and work with spreadsheets and databases (Excel and Access) is desired. - Ability to read and interpret instructional documents such as reports and procedure manuals. - Organized, with superior follow up as well as interpersonal skills. - Ability to make recommendations for financial expenditures, manage expenses, and develop long-term financial plans. - Proficiency in developing and maintaining relationships with internal teams and external partners. - Strong problem-solving skills to address emergencies and disruptions promptly and effectively. - Ability to work a flexible schedule based on department and company needs. Benefits - Dynamic, inclusive environment with competitive pay and benefits. - Comprehensive health and wellness coverage. - 401(k) match to invest in your future. - Paid time off and eight paid holidays. - Continuous learning and leadership development opportunities. - Merchandise discounts. - Performance-based incentives. - Annual merit review. - Employee Assistance Program with mental health counseling and legal/financial advice. - Tuition reimbursement.

• Supervise, coach, and develop Program Leader Network Coordinator; establish priorities, manage workloads, provide performance feedback, and contribute to workforce planning as the team grows. • Develop and execute recruitment strategies to attract qualified Program Leaders; oversee candidate sourcing, application review, interviews, selection processes, and annual staffing plans in partnership with International Staff and Human Resources. • Ensure Program Leaders are effectively onboarded and prepared for success through virtual training meetings, Canvas training course(s), communications, and readiness tracking. • Oversee Program Leader and chaperone travel planning, flight coordination, staffing assignments, and logistical processes in collaboration with Global Navigator Leadership, travel partners and in-country staff to support successful program delivery. • Build and sustain an engaged community of current and former Program Leaders through strategic communications, recognition initiatives, referral programs, professional development opportunities, and alumni engagement efforts. • Partner with Sales and other stakeholders to leverage the Program Leader network as a channel for student recruitment, program promotion, referral generation, and relationship-building with educators and schools. • Lead Program Leader evaluation processes, survey administration, performance tracking, and feedback analysis to identify opportunities for program enhancements and improved participant experiences. • Oversee Salesforce and related systems to ensure data integrity, accurate reporting, effective communication workflows, and informed decision-making across the Program Leader function.