Macy's

Title: Director, Media Planning - REMOTE Location: United States - Full time Schedule - $130,800 - - - $217,800 - Annually* - * based on job, location, and schedule Job Description Be part of an amazing story. Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work. Job Overview The Director, Media Planning leads media strategy development, audience planning, and yield optimization for Macy’s Media Network. This leader brings deep expertise in media planning and yield management and effectively manages a team of media planners and inventory analysts. They demonstrate relentless curiosity and translate complex details into targeted media solutions and revenue-maximizing strategies. They also excel at leading people and projects in a fast-paced environment while driving strong business results. What You Will Do - Lead and develop a team of media planners responsible for creating integrated media plans that support strategic sales proposals. Provide guidance on placement recommendations that align with advertiser KPIs, campaign objectives, and proven performance insights. Ensure plans span all onsite and offsite media offerings while optimizing both campaign outcomes and profit margins. - Establish and maintain effective planning and proposal processes across Media Planning and Sales to ensure all deadlines, deliverables, and client commitments are met. - Advance audience segmentation and audience enrichment strategies to strengthen targeting capabilities and improve campaign effectiveness. - Monitor industry trends, emerging technologies, and evolving media capabilities to ensure Macy’s Media Network remains a leader in audience targeting and media strategy. - Define and drive the strategy for curated private marketplaces (PMPs) to maximize advertiser value and revenue opportunities. - Conduct inventory analysis and forecasting across advertising platforms to support planning, pricing, and revenue optimization. - Lead yield management initiatives to maximize advertising revenue and inventory performance across channels. - Apply quantitative analysis to identify value-maximizing inventory allocation and monetization strategies. - Partner cross-functionally to identify pricing and revenue opportunities and provide recommendations to the Head of Advertising Operations on rate card optimization and pricing strategy. - Collaborate closely with Ad Operations to ensure media plans are operationally sound, effectively integrated, and flawlessly executed. - Serve as a strategic advisor to the Sales organization by providing training, guidance, and best practices related to audience targeting, media strategy, fill-rate optimization, and CPM growth opportunities. - Recruit, onboard, develop, and coach media planning and yield optimization talent, building a scalable, high-performing team that supports business growth. - Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities. - In addition to the essential duties mentioned above, other duties may be assigned. Skills You Will Need Media Planning Strategy: Deep expertise in developing integrated media strategies across onsite and offsite channels that align advertiser objectives, audience insights, and performance KPIs to deliver strong campaign results. Yield Management: Proven ability to optimize advertising inventory, fill rates, CPMs, and overall revenue through data-driven yield management strategies and inventory allocation decisions. Analytical Skills: Strong quantitative and analytical capabilities with the ability to interpret complex data, generate actionable insights, and make informed business recommendations. People Leadership: Proven success leading, developing, and coaching high-performing teams, while fostering accountability, collaboration, and continuous growth. Cross-Functional Influence: Ability to partner effectively with Sales, Ad Operations, Advertising Operations, Analytics, and other stakeholders to align strategies and drive business results. Strategic Thinking: Ability to translate business objectives, advertiser needs, and market dynamics into scalable media, audience, and revenue strategies. Sales Partnership: Experience serving as a trusted advisor to sales teams by providing strategic guidance, audience insights, and media recommendations that strengthen client proposals and drive revenue growth. Relationship Management: Proven ability to build credibility and maintain strong relationships with internal and external partners while influencing decisions across multiple levels of the organization. Project & Process Management: Ability to establish scalable processes, manage competing priorities, and ensure timely delivery of high-quality work in a fast-paced environment. Communication Skills: Strong verbal and written communication skills with the ability to clearly articulate complex media, audience, and revenue concepts to diverse audiences. Technical Proficiency: Advanced proficiency in Excel and PowerPoint, along with experience using advertising platforms such as GAM, DV360, Meta, Nielsen, Comscore, and CRM tools such as Salesforce. Problem Solving: Demonstrated ability to identify opportunities, navigate ambiguity, and develop practical solutions that balance advertiser needs, operational requirements, and business goals. Execution Excellence: Strong attention to detail and commitment to operational excellence, ensuring media plans, forecasts, pricing strategies, and campaigns are executed accurately and effectively. Who You Are - Candidates with a bachelor’s degree or equivalent work experience in a related field are encouraged to apply. - 8-10 years of Media Planning experience within a digital media environment. 2-3 years of experience in Yield Management. - This role involves performing essential job functions such as communication, collaboration, and use of office and computer systems. Responsibilities include the ability to access and review written and electronic information, and to move within the work environment and interact with workplace materials as needed to carry out job responsibilities. - Able to work a flexible schedule based on department and company needs. What We Can Offer You Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities. Some additional benefits we offer include: - Merchandise discounts - Performance-based incentives - Annual merit review - Employee Assistance Program with mental health counseling and legal/financial advice - Tuition reimbursement Access the full menu of benefits offerings here. About Us This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives. Join us and help write the next chapter in our story - apply today! This job description is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. - This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Click here to see details on benefits. Job Info - Job Identification89216 - Job CategoryDigital - Recruiting TypeORA_PROFESSIONAL - Location CountryUS - Location CityTampa - Location StateFL - Location Postal Code33625 - Business UnitMacy's Corporate Services

Role Description The Associate, Store Design supports creative development and project execution across assigned Store Environment initiatives. The role develops original design concepts, applies established design standards, and partners with Senior Designers to advance brand-aligned solutions. The associate communicates with consultants to support project goals, prepares concept packages, and supports presentations to Macy’s senior leadership. The role also conducts retail and design trend research to inform design direction. What You Will Do - Creative Development: - Support the design team across assigned Store Environment project categories, including Capital Projects (new stores, remodels, expansions) and other initiatives. - Support the design development of assigned Families of Business (FOBs)—such as Cosmetics, Home, and Men’s. - Support project design activities including market and concept trend research, presentation development, store surveys, scope and budget analysis, and more. - Implement established design standards, scaling appropriately to meet budget requirements while ensuring brand consistency. - Apply AutoCAD and other technical skills to produce accurate and efficient documentation for all phases of in-house Store Environment projects. - Continuously develop professional, presentation, and technical skills. - Actively participate in Store Environment sustainability initiatives. - Project & Personal Management: - Prioritize tasks and manage workloads, meetings, and design milestones effectively. - Develop leadership capabilities by taking lead roles on select brand initiatives and mentoring student interns. - Maintain and expand design expertise through ongoing education and networking. - Foster an environment of acceptance and respect that strengthens relationships. Skills You Will Need - Demonstrated ability to develop original, brand-aligned design concepts. - Strong understanding of retail environments, customer experience design, and merchandising strategies. - Proven skill in applying established design standards consistently across projects. - Proficiency in AutoCAD and related design tools. - Ability to communicate design intent through compelling concept packages and presentations. - Strong command of digital design tools combined with effective by-hand sketching skills. - Ability to research and interpret retail, design, and material trends. - Strong capability to prioritize tasks and manage competing deadlines. - Effective verbal and written communication skills. - Curiosity and commitment to continuous learning, with emerging leadership skills. Who You Are - Bachelor’s degree or equivalent work experience in a related field. - 2-3 years of experience in a design role in the field of retail design. - Regularly required to sit, talk, hear; use hands/fingers to touch, handle, and feel. - Able to work a flexible schedule based on department and company needs. What We Can Offer You - Dynamic, inclusive environment with competitive pay and benefits. - Comprehensive health and wellness coverage and a 401(k) match. - Paid time off and eight paid holidays. - Continuous learning and leadership development opportunities. - Merchandise discounts. - Performance-based incentives. - Annual merit review. - Employee Assistance Program with mental health counseling and legal/financial advice. - Tuition reimbursement.

Role Description The Senior, Project Management has direct responsibility for the administration and implementation of all assigned construction and capital projects. The Senior, Project Management coordinates with contracted suppliers and store management to ensure projects are completed on time, within budget, and to the highest quality standards. The Senior, Project Management serves as the primary point of contact for the Store Environment teams, disseminating information and facilitating critical project decisions from inception to turnover. The role emphasizes improving the customer shopping experience and requires adaptability to change, consistently championing initiatives that reduce costs and save time. The Senior, Project Management demonstrates a strong sense of urgency and performs effectively under pressure in a collaborative team environment. What You Will Do - Support the capital approval process, including budget and scope development, and preparation of phasing plans and project schedules. - Oversee construction, bidding, and administration processes in compliance with Capital Control policies and procedures. - Participate in developing and maintaining construction cost estimates and forecasts, and manage ongoing budget tracking reports to ensure projects remain within budget. - Build and maintain strong relationships with other Macy’s departments, including Stores, Strategic Procurement, Energy, Risk Management, Capital Planning, and Capital Control. - Establish and maintain a network of competitive general contractors, subcontractors, and architectural, mechanical, electrical, and plumbing service suppliers. - Lead strategic initiatives to refine and improve project operations and management processes. - Collaborate with store, district, and regional partners, as well as suppliers, to resolve property damage claims efficiently. - Support the Store Environment team and store organization in efforts to drive sales growth. - Mentor and coach Project Managers as needed or upon request. - Maintain regular, dependable attendance and punctuality. - Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities. - In addition to the essential duties mentioned above, other duties may be assigned. Skills You Will Need - Project & Construction Management: Ability to administer and implement construction and capital projects, oversee bidding and administration processes, and ensure completion on time, within budget, and to high-quality standards. - Financial Acumen: Skilled in budget development, cost estimation, forecasting, and ongoing budget tracking to ensure projects remain within financial parameters. - Cross-Functional Collaboration: Builds and maintains strong relationships with internal departments and external partners to drive alignment and results. - Strategic Planning & Execution: Capable of developing phasing plans, project schedules, and strategic initiatives to refine and improve project operations and management processes. - Analytical & Problem-Solving Skills: Able to identify, assess, and resolve property damage claims, project issues, and operational challenges efficiently. - Communication & Presentation: Strong verbal and written communication skills; able to present information clearly to customers, leadership, and internal/external partners. - Adaptability & Initiative: Demonstrates flexibility in a fast-paced environment, champions new initiatives, reduces costs, and saves time. Who You Are - Candidates with a Bachelor’s degree or equivalent work experience in a related field are encouraged to apply. Master’s degree preferred. - This position requires heavy lifting, constant moving, remaining in a stationary position, and reaching with arms and hands. - Involves remaining in a stationary position for at least two consecutive hours, lifting at least 30 lbs., stooping, kneeling, crouching, and climbing ladders. - May involve reaching above eye level. Requires close vision, color vision, depth perception, and focus adjustment. - Able to work a flexible schedule, including days, evenings, weekends, and holidays, based on department and company needs. What We Can Offer You - Join a team where work is as rewarding as it is fun! - Dynamic, inclusive environment with competitive pay and benefits. - Comprehensive health and wellness coverage and a 401(k) match to invest in your future. - Paid time off and eight paid holidays. - Continuous learning and leadership development opportunities. - Community building through Colleague Resource Groups and volunteer opportunities. - Merchandise discounts. - Performance-based incentives. - Annual merit review. - Employee Assistance Program with mental health counseling and legal/financial advice. - Tuition reimbursement. - Access the full menu of benefits offerings.

Role Description The Senior Manager, Facilities – Alarm Projects and Repair is responsible for overseeing Macy’s fire and burglar alarm systems repair and project programs, a scope that directly impacts store safety, operational continuity, and expense control. This critical role ensures that alarm repairs are completed in a timely manner to support life safety and security standards, minimizing system downtime and limiting related costs. The Senior Manager provides leadership and technical guidance to the alarm operations team and vendors, driving process improvements and maintaining accountability for effective alarm issue resolution and successful completion of alarm upgrade projects. What You Will Do - Oversee day-to-day fire and burglar alarm repair operations across all locations. - Manage alarm-related work orders in ServiceChannel to ensure issues are resolved promptly. - Lead direct reports in support of maintaining and advancing the capabilities and dependability of alarm systems. - Schedule and verify alarm inspections and certifications as required. - Manage the alarm ticketing and work order process in partnership with the MSOC team. - Guide remediation of alarm system deficiencies by reviewing and approving repair proposals. - Ensure reliable alarm communications by resolving service interruptions promptly. - Lead major alarm system upgrade projects and new alarm installations. - Ensure new or upgraded burglar/fire alarm systems are delivered on time and within budget. - Support leadership direction and embrace change. - Manage financial commitments. - Assist in developing policies and procedures. - Generate ideas for improvement. - Collaborate with business partners and third-party providers to improve alarm program effectiveness. - Ensure clear communication of alarm activities and updates across all relevant stakeholders. - Provide feedback on team challenges/issues to continuously improve operations. - Develop a culture of ownership and accountability within the alarm projects and repair team. - Execute additional responsibilities as directed. - Off hour on-call support and occasional travel required. - Foster an environment of acceptance and respect that strengthens relationships. - Exhibit regular, dependable attendance & punctuality. Qualifications - High school diploma or Bachelor’s degree is required and/or 5-7 years experience in related job is preferred. - Excellent written and verbal communication skills. - Ability to read, write and interpret instructional documents such as reports and procedure manuals. - Strong conflict resolution, negotiation, and consensus building skills. - Presentation, written, and verbal communication skills sufficient to effectively communicate issues and solutions to all levels of business. - Strong sense of urgency and excellent follow up skills with ability to prioritize and achieve target dates. - Proficient in basic math functions such as addition, subtraction, multiplication, and division. - This position requires regular walking, standing, hearing, and talking. - May occasionally be required to stoop, kneel, or crouch. - Vision abilities include close vision, color vision, depth perception, and ability to adjust focus. - Possess manual dexterity for using keyboard, mouse, and other office equipment. - Capable of moving or lifting items under 10 pounds. Skills You Will Need - Strong leadership, teamwork, organizational, facilitation, and interpersonal skills. - Ability to write and work with spreadsheets and databases (Excel and Access) is desired. - Ability to read and interpret instructional documents such as reports and procedure manuals. - Organized, with superior follow up as well as interpersonal skills. - Ability to make recommendations for financial expenditures, manage expenses, and develop long-term financial plans. - Proficiency in developing and maintaining relationships with internal teams and external partners. - Strong problem-solving skills to address emergencies and disruptions promptly and effectively. - Ability to work a flexible schedule based on department and company needs. Benefits - Dynamic, inclusive environment with competitive pay and benefits. - Comprehensive health and wellness coverage. - 401(k) match to invest in your future. - Paid time off and eight paid holidays. - Continuous learning and leadership development opportunities. - Merchandise discounts. - Performance-based incentives. - Annual merit review. - Employee Assistance Program with mental health counseling and legal/financial advice. - Tuition reimbursement.

Role Description The Manager, Project Management System oversees Macy’s Project Management platform—also known as the Tango ecosystem—across Macy’s, Inc., with a primary focus on Tango functionalities. This role manages all system components, including project management, bidding, and financial functions, as well as integrations with related accounting systems. - Manage the Tango technical help desk, including supervision of one or two colleagues and oversight of the Tango section within the ServiceNow ticketing system. - Collaborate closely with Capital Control partners to ensure stable capital integration processes within the Tango ecosystem and to troubleshoot issues as they arise. - Drive ongoing system development and improvements while maintaining day-to-day operational stability. - Lead Tango training and maintain up-to-date training materials for new hires, refresher sessions, and changes resulting from system enhancements. - Test and approve all system updates and patches in the Tango pre-production environment before they move to production. - Communicate and coordinate effectively with users across the Macy’s, Inc. enterprise, as well as internal subject matter experts and external consultants connected to the Tango ecosystem. - Lead system improvement initiatives with Store Environment process management, focusing on increasing efficiency and minimizing user impact. - Demonstrate strong problem-solving skills, a solution-oriented mindset, and the ability to manage a high volume of work while adapting to changing priorities. - Lead the Macy’s Tango team in maintaining and enhancing the Tango ecosystem. - Provide regular updates and insights to senior executives. - Partner with the Macy’s ServiceNow help desk team to resolve issues raised by internal and external Tango users. - Identify when additional user training, updated training materials, or system corrections are needed, distinguishing between system issues and user errors. - Maintain the pre-production environment and test all updates, fixes, and enhancements prior to releasing them into production. - Demonstrate regular, dependable attendance and punctuality. - Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities. - In addition to the essential duties mentioned above, other duties may be assigned. Qualifications - Proficient in managing and optimizing web-based (SaaS) project management platforms, including scheduling, bidding, and financial functions. - Skilled at maintaining system stability, managing integrations with related platforms, and diagnosing root causes of system issues. - Demonstrates the ability to enhance system efficiency, drive process improvements, and ensure seamless day-to-day operations. - Experienced in leading pre-production testing, validating updates and patches, and ensuring accuracy before deployment to production. - Effective at partnering across Store Environment, Capital Control, Technology, Procurement, Logistics, Risk Management, and Real Estate to resolve issues and deliver system enhancements. - Capable of developing and maintaining training materials, leading user education efforts, and overseeing technical help desk support. - Adept at presenting updates to senior leaders, communicating clearly with system users, and navigating conversations with internal and external partners. - Strong ability to assess issues, balance competing priorities, and manage a high volume of tasks in a fast-paced environment. - Operates effectively with minimal supervision, demonstrating high initiative, organization, and adaptability in a remote setting. Requirements - Candidates with a Bachelor’s degree or equivalent work experience in a related field are encouraged to apply. - Regularly required to sit, talk, hear; use hands/fingers to touch, handle, and feel. - Occasionally required to move about the workplace and reach with hands and arms. - Requires close vision. - Able to work a flexible schedule based on department and company needs. Benefits - Dynamic, inclusive environment with competitive pay and benefits. - Comprehensive health and wellness coverage. - 401(k) match to invest in your future. - Paid time off and eight paid holidays. - Continuous learning and leadership development opportunities. - Merchandise discounts. - Performance-based incentives. - Annual merit review. - Employee Assistance Program with mental health counseling and legal/financial advice. - Tuition reimbursement.

Role Description Lead the development of strategy and technical design for large projects, including: - Defining timelines and project plans - Analyzing and estimating feasibility, cost, time, and compatibility with hardware and other programs - Ensuring that expected application performance levels are achieved - Committing to overall deliverables with customers and/or management - Recommending vendors for projects and negotiating terms/conditions - Supporting evaluation of new technical direction and approach with recommendations to senior management - Leading the coding/configuration, testing, implementation, and documentation of solutions - Developing detailed design specifications - Performing complex applications programming activities, including coding, testing, debugging, documentation, maintenance, and modification of complex application programs - Monitoring and establishing the operating efficiency of existing application systems - Providing (or arranging for) proactive maintenance - Leading the resolution of customer inquiries - Serving as a coach and mentor to more junior developers, including delegating and managing tasks as appropriate - Acting as a technical expert on existing applications and other interrelated/adjacent systems and applications - Designing systems/applications with a high level of complexity - Evaluating the applicability of leading-edge technologies to influence future business strategies - Generating technical and/or business systems knowledge and ideas from external sources May telecommute. Qualifications - Bachelor’s degree in Computer Science, Computer Engineering, or related field - 8 years of experience in job offered or in a Software Engineer-related occupation Requirements - Java Enterprise, Java application servers, including WebSphere, WebLogic, or JBOSS, and relational databases, including Oracle, DB2, or SQL Server - Web services and messaging layer using SOAP, REST, JAXB, and JMS - Event-driven architecture (EDA) and service-oriented architecture (SOA) - Enterprise systems technologies, including Java/J2EE, Spring, Hibernate, EMS, Kafka, JBoss, RDBMS, Cloud/Microservices, Caching, Secure Development Lifecycle, and Distributed Processing - Continuous Integration/Continuous Deployment (CI/CD), DevOps processes and tools, and Containerization - Cloud-based infrastructure, services, and technologies like Google Cloud Platform or equivalent (e.g. Bluemix, Cloud Foundry, Azure, AWS) - Experience collaborating with distributed and overseas teams to execute IT project(s) - Leading development of project plans for information technology projects - Reviewing business requirements and proposing technical implementation roadmaps

Role Description The Senior Beauty Education Specialist is a business leader and owner within Macy’s Beauty Education department, driving the strategic direction, development, and execution of industry-leading education programs. This role is responsible for creating and launching innovative training initiatives that enhance the expertise of Macy’s Beauty teams, strengthen vendor partnerships, and elevate the customer experience. Reporting to the Head of Beauty Education, the Senior Specialist will play a key role in developing new programs, including certifications, new hire onboarding modules, and advanced training while leading the evolution of Beauty Education’s impact on selling and service initiatives. This leader will ensure seamless integration of training programs with business priorities, providing Macy’s Beauty teams with the tools and knowledge to drive sales, increase customer engagement, and elevate service standards. What You Will Do - Drive Beauty Education Strategy - Own the development and execution of training initiatives that align with Macy’s Beauty business priorities. - Work with Head of Beauty Education to drive strategies that directly support sales and service excellence. - Act as a liaison between Education, Merchandising, Field Operations, and Vendor Partners to ensure alignment with key initiatives. - Develop and Execute Training Programs - In collaboration with Head of Education, design, implement, and refine training programs for Beauty Advisors, Counter Managers, and other key roles. - Strengthen best-in-class new hire onboarding program to ensure strong foundational knowledge and fast-track success. - Develop and implement advanced training programs that focus on elevating skillset, brand knowledge, and selling strategies. - Build a Counter Manager development program to enhance leadership and business management skills. - Oversee the Train-the-Trainer strategy, ensuring BETS (Beauty Education & Training Specialists) are equipped to deliver high-impact education. - Influence and guide field trainers and store leadership to ensure consistent execution of education strategies. - Drive Selling and Service Initiatives - Ensure all education content is focused on enhancing hospitality-driven selling techniques, customer engagement, and service standards. - Collaborate with Field Leadership to implement and measure the effectiveness of training in driving sales performance. - Develop education content that empowers Beauty Advisors to create personalized customer experiences and achieve business objectives. - Content Development and Execution - Drive content creation for eLearning, live, virtual and omnichannel learning platforms. - Partner with vendors and cross-functional teams to co-create education that supports mutual business objectives and maximizes brand investment. - Collaborate with Education Team to develop strong and impactful Programming, ensuring seamless execution of seasonal and priority-based trainings. - Analyze, Measure, and Optimize Training Impact - Utilize data-driven insights to assess training effectiveness and optimize programs for greater business impact. - Track performance metrics related to education programs, identifying opportunities for improvement, innovation and retention. Qualifications - Ownership mentality with a strategic approach to driving Beauty Education’s impact on sales, service, and customer experience. - Expertise in creating, executing, and optimizing training programs for various levels of Beauty teams. - Strong ability to develop training that enhances selling behaviors, customer engagement, and artistry. - Exceptional skills in public speaking, content delivery, and collaboration with key stakeholders. - Experience in digital education, eLearning platforms, and video content creation (script writing). - Proficiency in Microsoft Office Suite, familiarity with Adobe Suite programs and ability to publish content using prototyping/web development tools. - Ability to interpret data, measure training effectiveness, and drive continuous improvement. - Passion for beauty, understanding of trends, and retail/branding experience. Preferred Qualifications - Licensed Aesthetician or Cosmetology License. - Relevant experience in beauty retail, education and training leadership roles. Requirements - Bachelor’s degree or equivalent work experience in a related field. - 6-8 years of relevant experience, preferably in beauty education content development, communications, design, or project management. - Regularly required to sit, talk, hear; use hands/fingers to touch, handle, and feel. - Occasionally required to move about the workplace and reach with hands and arms. - Requires close vision. - Able to work a flexible schedule based on department and company needs. Benefits - Dynamic, inclusive environment with competitive pay and benefits. - Comprehensive health and wellness coverage. - 401(k) match to invest in your future. - Paid time off and eight paid holidays. - Continuous learning and leadership development opportunities. - Merchandise discounts. - Performance-based incentives. - Annual merit review. - Employee Assistance Program with mental health counseling and legal/financial advice. - Tuition reimbursement.

Role Description The Associate, Store Design supports creative development and project execution across assigned Store Environment initiatives. The role develops original design concepts, applies established design standards, and partners with Senior Designers to advance brand-aligned solutions. The associate communicates with consultants to support project goals, prepares concept packages, and supports presentations to Macy’s senior leadership. The role also conducts retail and design trend research to inform design direction. What You Will Do - Creative Development: - Support the design team across assigned Store Environment project categories, including Capital Projects (new stores, remodels, expansions) and other initiatives such as developer-funded projects, field projects, Big Ticket strategies, customer-facing initiatives, vendor GMMs, technology/omnichannel, Backstage, and new design concepts. - Support the design development of assigned Families of Business (FOBs)—such as Cosmetics, Home, and Men’s—by contributing to design standards, shops, merchandising, and service initiatives that drive sales and enhance the customer experience. - Support project design activities including market and concept trend research, presentation development, store surveys, scope and budget analysis, Block Plans, merchandise plan shaping, interior architectural development, integration of merchandising initiatives, perimeter and loose-fixture design, color and material concepts, and application of design best practices. - Implement established design standards, scaling appropriately to meet budget requirements while ensuring brand consistency across projects. - Apply AutoCAD and other technical skills to produce accurate and efficient documentation for all phases of in-house Store Environment projects, in partnership with Store Planning. - Continuously develop professional, presentation, and technical skills, including trend awareness, visualization, and presentation capabilities. - Actively participate in Store Environment sustainability initiatives. - Project & Personal Management: - Prioritize tasks and manage workloads, meetings, and design milestones effectively while meeting aggressive schedules and budgets. - Develop leadership capabilities by taking lead roles on select brand initiatives and mentoring student interns. - Maintain and expand design expertise through ongoing education, professional publications, networking, and participation in relevant professional organizations. - Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities. - In addition to the essential duties mentioned above, other duties may be assigned. Qualifications - Demonstrated ability to develop original, brand-aligned design concepts and support creative solutions across diverse Store Environment initiatives, including new stores, remodels, and specialized retail projects. - Strong understanding of retail environments, customer experience design, merchandising strategies, and interior architectural elements that drive sales and elevate the in-store experience. - Proven skill in applying established design standards consistently across projects while scaling solutions to meet budget, scope, and operational requirements. - Proficiency in AutoCAD and related design tools to produce accurate, efficient documentation across all project phases in partnership with Store Planning. - Ability to communicate design intent through compelling concept packages, drawings, renderings, and presentations for senior leadership, peers, and external consultants. - Strong command of digital design tools (AutoCAD, InDesign, Photoshop, Illustrator, SketchUp, 3D modeling, Adobe Acrobat, MS Office) combined with effective by-hand sketching and rendering skills. - Ability to research and interpret retail, design, and material trends to inform concept development and support strategic design direction. - Strong capability to prioritize tasks, manage competing deadlines, and support multiple projects simultaneously while meeting schedule and budget expectations. - Effective verbal and written communication skills, with the ability to partner cross-functionally and work productively with Senior Designers, consultants, and leadership. - Curiosity and commitment to continuous learning, with emerging leadership skills demonstrated through ownership of initiatives, mentoring interns, and engagement in professional organizations. Requirements - Bachelor’s degree or equivalent work experience in a related field. - 2-3 years of experience in a design role in the field of retail design. - Regularly required to sit, talk, hear; use hands/fingers to touch, handle, and feel. - Occasionally required to move about the workplace and reach with hands and arms. - Requires close vision. - Able to work a flexible schedule based on department and company needs. Benefits - Dynamic, inclusive environment with competitive pay and benefits. - Comprehensive health and wellness coverage. - 401(k) match to invest in your future. - Paid time off and eight paid holidays. - Continuous learning and leadership development opportunities. - Merchandise discounts. - Performance-based incentives. - Annual merit review. - Employee Assistance Program with mental health counseling and legal/financial advice. - Tuition reimbursement.

Role Description The Senior, Omni Operations Strategies develops and executes strategies that enhance both the customer and colleague experience across Macy’s stores and digital channels. The role drives operational excellence by simplifying store processes, improving execution, and identifying opportunities to increase sales and profitability while reducing complexity for store teams. The position partners closely with store leadership and cross-functional corporate teams, including Store Operations, Supply Chain, Customer Experience, Digital, Finance, Technology, and Corporate Communications. The Senior, Omni Operations Strategies influences enterprise strategy, ensures successful in-store execution, and collaborates with key stakeholders to improve store practices, define technology requirements, and deliver solutions that elevate customer satisfaction and business performance. What You Will Do - Identify and develop strategies and best practices to evolve store operational requirements, including workload execution, store fulfillment processes, and omni order management, to deliver a seamless customer experience. - Partner with store leadership to identify customer and colleague pain points and implement process simplification, operational improvements, and technology enhancements that reduce friction across the shopping journey. - Serve as the business owner for initiatives that improve fulfillment speed, order accuracy, inventory integrity, and overall service levels, including defining and prioritizing system enhancements to support these outcomes. - Lead RFID-related process improvements by partnering with key stakeholders to enhance inventory accuracy and strengthen fulfillment and pickup execution. - Engage cross-functional stakeholders within and beyond the Stores organization to identify and implement strategic enhancements that improve customer experience, store fulfillment capabilities, and process efficiency. - Conduct regular store visits to observe execution, validate adherence to processes, and identify continuous improvement opportunities across workload management, RFID, and store fulfillment operations. - Apply strong analytical skills to translate operational data into actionable insights using tools such as Excel and Power BI. - Maintain regular, dependable attendance and punctuality. - Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities. - In addition to the essential duties mentioned above, other duties may be assigned. Qualifications - Demonstrated ability to develop and execute omni-channel operational strategies that enhance customer and colleague experiences across stores and digital channels while driving sales and profitability. - Proven capability to identify operational pain points and implement process simplification and execution improvements that reduce complexity and friction for store teams. - Strong expertise in store fulfillment, omni order management, and service execution, with a track record of improving fulfillment speed, order accuracy, and overall service levels. - Strong analytical skills, including the ability to interpret complex operational and financial data and translate insights into action using tools such as Excel and Power BI. - Demonstrated ability to partner effectively with Store Operations, Supply Chain, Customer Experience, Digital, Finance, Technology, and Communications to drive aligned, enterprise-level solutions. - Ability to conduct regular store visits to observe execution, validate adherence to processes, and identify continuous improvement opportunities across workload management and fulfillment operations. - Excellent written and verbal communication skills with the ability to influence outcomes, align stakeholders, and drive results through collaboration without direct authority. - Strong organizational skills with the ability to manage multiple initiatives simultaneously in a fast-paced environment while maintaining attention to detail and execution rigor. Requirements - Bachelor’s degree or equivalent work experience in a related field is encouraged to apply. - 5-7 years of related experience preferred. - Regularly required to sit, talk, hear; use hands/fingers to touch, handle, and feel. - Occasionally required to move about the workplace and reach with hands and arms. - Requires close vision. - Able to work a flexible schedule based on department and company needs. - Able to travel ~10%. Benefits - Dynamic, inclusive environment with competitive pay and benefits. - Comprehensive health and wellness coverage. - 401(k) match to invest in your future. - Paid time off and eight paid holidays. - Continuous learning and leadership development opportunities. - Merchandise discounts. - Performance-based incentives. - Annual merit review. - Employee Assistance Program with mental health counseling and legal/financial advice. - Tuition reimbursement. - Access the full menu of benefits offerings.

Design and lead event collateral across various mediums, collaborate with stakeholders to generate campaign concepts, and ensure brand integrity through meticulous attention to detail in all visual communications.