• Manage the production and delivery of digital and email marketing solutions specific to the automotive industry • Collaborate with internal departments to fulfill contracts and resolve issues as they pertain to the solution you support • Ensure all new and existing campaigns are deployed within Service Level Agreement • Communicate with internal teams and vendor to coordinate all aspects of new client launches and monthly recurring deployment cycles • Manage monthly customer updates for email and digital marketing initiatives; coordinating with Creative team on details, offers and requirements • Submit proofs for client approval and co-op pre-approval, if applicable • Perform with consistency, efficiency and a sense of urgency • Escalate problems and issues as necessary through the proper channels • Understand your impact on the success of the client relationship and consistently exceed client expectations • Keep Sales Team informed of status updates and all pertinent information regarding the fulfillment of each project or campaign, including any issues, bugs or roadblocks • Act as a team player and engage Clients and Co-workers with professionalism and respect

• Serve as the primary marketing contact for strategic channel partners, distributors, and reseller relationships across North America and EMEA • Partner closely with Account Managers and Partner Sales team to develop and execute joint go-to-market plans aligned to growth objectives • Manage a high volume of partner marketing activities, requests, campaigns, and enablement initiatives across multiple stakeholders and geographies • Plan and execute co-branded marketing campaigns including webinars, virtual events, email campaigns, digital programs, field marketing activities, and partner-led demand generation initiatives • Coordinate partner participation in industry events, trade shows, partner conferences, and regional marketing activities • Administer and track MDF (Market Development Funds), incentive and co-marketing programs, including proposal review, budget tracking, ROI measurement, and reporting • Collaborate with marketing stakeholders to adapt messaging, content, and campaign assets for channel partner use • Develop partner-facing sales and marketing materials, campaign toolkits, presentations, and enablement resources • Drive partner engagement through regular communication, marketing planning sessions, and quarterly business reviews • Monitor and report on partner marketing performance metrics including campaign engagement, lead generation, pipeline influence, and ROI • Help improve and scale partner engagement processes, workflows, and operational efficiency as the channel organization grows

• Develop and implement innovative marketing strategies for our community stop smoking service across Hampshire. • Manage social media channels and website content to increase engagement. • Collaborate with key stakeholders to ensure objectives are met. • Monitor and report on marketing campaign effectiveness. • Create engaging content for various platforms including blogs and social media.

• Own US CRM content end-to-end: You will write, produce, and ship localized email, push, and in-app content across the full customer journey (transactional, lifecycle, and promotional). You will work hand-in-hand with the global CRM team so every US-bound message feels native, culturally on point, and sent at the right moment. You will lean on AI tools to scale production without losing sharpness or brand voice. • Ship the full asset, not just the copy: You will design and adapt email visuals to match the content you create. This is not a copy-only role; you own the email end-to-end, from message to template. • Drive segmentation and targeting for US users: You will define behavioral and transactional segmentation strategies so the right users hear from us at the right time. You will partner with the central Content Factory and Ops teams to test, iterate, and improve performance. • Localize the US campaign calendar and merchandising: You will work with the Campaign & Merchandising team to adapt our campaign roadmap to the US retail calendar (Memorial Day, Back to School, Black Friday, and other key moments). You will tailor product highlights and merchandising logic to US shopping habits, so what we show feels native, not translated. • Be the voice of the US consumer inside Joko: You will bring sharp, opinionated insight on American shopping behavior and cultural nuance back to the Marketing team, informing not just your own work, but how the whole team thinks about the market as we scale internationally.