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Guild Mortgage

In neighborhoods and communities everywhere, we deliver the promise of home.

Mortgage Product Account Manager

Account ManagerSalesFull TimeRemoteLeadTeam 1,001-5,000Since 1960H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

8 days ago

Salary

$86.2K - $129.3K / year

Seniority

Lead

Bachelor Degree10 yrs expEnglish

Job Description

Mortgage Product Account Manager

Guild Mortgage

• Respond immediately to loan scenario requests from Loan Officers to help structure deals accurately and competitively. • Identify trending questions and feedback from sales, to then submit for program training and/or enhancement. • Analyze loan activity to identify opportunities for retail retention or conversion to in-house programs. • Provide direct, scenario-specific guidance on eligibility, pricing, and loan structure to accelerate decision-making. • Maintain an active pipeline of opportunities and monitor account activity to increase retail volume and market share. • Develop and deliver training (onsite and virtual) tailored to each market’s product mix and experience level. • Educate Loan Officers and branch staff on Conventional, Government, Jumbo, and Non-QM products. • Collaborate with marketing and branch leaders to organize product trainings, promotional sessions, and events that drive engagement. • Gather feedback from the field on competitive intel and trends, pricing challenges, and borrower needs; identify gaps and share actionable insights with Product Strategy. • Recommend product or guideline enhancements to drive incremental retail volume. • Develop and manage relationships with internal sales teams to grow origination volume. • Conduct regular outreach to maintain satisfaction and retention among retail branches and referral partners. • Communicate Guild’s value proposition clearly, reinforcing the advantages of keeping business in-house.

Job Requirements

  • Bachelors Degree directly related to the position or equivalent, required.
  • Minimum ten years' experience in a similar role, mortgage origination, underwriting, or product management.
  • Strong analytical and problem-solving skills in loan structuring and credit analysis.
  • Deep understanding of Conventional, Government, Jumbo, and Non-QM products.
  • Proven presentation and training skills, both virtual and in-person.
  • Regular use of CRM tools, LOS systems, and pipeline reporting.

Benefits

  • medical
  • dental
  • vision
  • life insurance
  • AD&D
  • LTD
  • 401(k) with employer match

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