• Manage the execution and conduct of all aspects of very complex clinical studies to ensure that timelines, cost, and quality metrics are met. • Responsible for selection of vendors/CROs and provide effective ongoing management to vendors/CROs working on the project to ensure compliance and execution of project deliverables. • Manage study contracting, budget, forecasting, accruals and payment process for all clinical trial vendors including investigational sites. • Lead study-related activities such as protocol and informed consent preparation, investigator selection, study training material development and delivery. • Collaborate with Clinical Data Management group to ensure correct CRFs content is collected, prepare comprehensive completion guidelines, and design effective data listings and study reports. • Train CROs, vendors, investigators and study coordinators on implementation of study protocol. • Hire, train, manage and oversee Clinical trial staff, and serve as a resource for others within the company for clinical trials management expertise. • Monitor and track clinical trial progress and provide status update to stakeholders. • Support sample management and prospective sample testing for studies where Natera functions as a central testing facility. • Partner with other research and development groups to create a culture of mutual respect and focus on delivery of high-quality project results. • Develop Clinical Department SOPs and participate in audits as needed.

• Develop and manage the project Quality Control (QC) Plan per contract requirements • Execute the Three-Phases of Quality Control • Perform daily quality inspections and coordinate required testing • Coordinate with Superintendents, SSHOs, and subcontractors on new Definable Features of Work (DFOW) • Review and manage submittals, RFIs, and quality documentation • Track and resolve deficiencies through corrective actions and follow-up inspections • Maintain daily reports, inspection logs, and quality records

• The Senior Research Manager is a key contributor within Mercer Advisors’ Investment Management Group (IMG), responsible for the oversight and implementation of the firm’s investment solutions across billable AUM. • Support the investment research process through manager due diligence, capital markets research, performance analysis, and documentation of investment policies and procedures. • Work closely with the Director, Investment Research, and other members of the Investment Research Team to ensure the integrity and effectiveness of the firm’s investment platform. • Collect, analyze, and maintain asset class-level data and performance metrics with a focus on fixed income, special solutions, and derivative instruments. • Take a leadership role in the design and evaluation of asset class investment frameworks, portfolios, and SMA strategies. • Conduct initial and ongoing due diligence of traditional, systematic, and quantitative investment managers and strategies. • Build, monitor, and refine tools to analyze performance attribution and risk management. • Draft, maintain, and update detailed memos on strategies – incorporating due diligence questionnaires, fund manager engagement and quantitative monitoring reports – that adhere to compliance and operational guidelines. • Prepare materials and analysis for Mercer Advisors’ Investment Committee and sub-committees. • Contribute to capital markets research and assist in the development of educational content for internal stakeholders. • Support the documentation and maintenance of departmental investment policies and procedures. • Collaborate with the Director, Investment Research on regulatory audits and internal documentation reviews.

Role Description We’re looking for a Director of Sales & AI-Powered Growth - someone who can close deals and also architect the systems that generate them. This is a player-coach role: you’ll carry your own book of business while managing a small team of experienced reps and leading our push into AI-driven outbound and lead generation. You’ll report directly to the Chief Revenue Officer and have real influence over how JAM+ scales its commercial operation. - Sell - Develop and close new business with B2B buyers across office supply, print, packaging, and adjacent verticals. - Build and maintain relationships with key accounts and distribution partners. - Collaborate with the CRO to set revenue targets and own your number. - Lead the Team - Provide strategic leadership, coaching, and performance management for a sales team with varying levels of tenure and experience to achieve collective revenue targets. - Run regular pipeline reviews, support deal strategy, and help the team evolve their approach alongside new tools and tactics. - Foster a culture that respects deep industry knowledge while embracing new ways of working. - Build the AI-Powered Outbound Engine - Own the full buildout and operation of Apollo.io - sequences, targeting, list strategy, inbox management, and deliverability. - Use AI tools to identify, prioritize, and personalize outreach at scale. - Define lead scoring, segmentation, and ICP criteria for our core product lines. - Track, measure, and iterate relentlessly - open rates, reply rates, conversion rates, pipeline contribution. - Stay current on AI sales tools and bring forward recommendations for what we should adopt next. Qualifications - 5+ years of B2B sales experience, ideally in manufacturing, wholesale, print, packaging, or office products - or strong evidence you can pick up a tangible goods category fast. - Demonstrated experience setting up and running outbound tools - Apollo, Outreach, Instantly, Clay, or similar. - Strong fluency with AI tools in a sales context - you use ChatGPT, Claude, Perplexity, or similar to write sequences, research prospects, and personalize at scale, and you’re excited to build processes that compound that leverage. - Proven track record of hitting quota and closing - not just building pipeline. - Experience managing or mentoring other sales reps. - Entrepreneurial and self-directed - motivated by outcomes, comfortable with ambiguity, built to move fast. - Excellent written communication - your sequences need to convert. Nice to Have - Experience building internal tools, automations, or dashboards that increase team leverage. - Background in selling into national retailers, office distributors, or commercial print buyers. - Experience with CRM administration and pipeline reporting in HubSpot or Salesforce. Benefits - Competitive base salary and commission structure - Comprehensive health care coverage - Company retirement plan participation - Employee discounts on all company products