• Develop and manage the project Quality Control (QC) Plan per contract requirements • Execute the Three-Phases of Quality Control • Perform daily quality inspections and coordinate required testing • Coordinate with Superintendents, SSHOs, and subcontractors on new Definable Features of Work (DFOW) • Review and manage submittals, RFIs, and quality documentation • Track and resolve deficiencies through corrective actions and follow-up inspections • Maintain daily reports, inspection logs, and quality records

• The Senior Research Manager is a key contributor within Mercer Advisors’ Investment Management Group (IMG), responsible for the oversight and implementation of the firm’s investment solutions across billable AUM. • Support the investment research process through manager due diligence, capital markets research, performance analysis, and documentation of investment policies and procedures. • Work closely with the Director, Investment Research, and other members of the Investment Research Team to ensure the integrity and effectiveness of the firm’s investment platform. • Collect, analyze, and maintain asset class-level data and performance metrics with a focus on fixed income, special solutions, and derivative instruments. • Take a leadership role in the design and evaluation of asset class investment frameworks, portfolios, and SMA strategies. • Conduct initial and ongoing due diligence of traditional, systematic, and quantitative investment managers and strategies. • Build, monitor, and refine tools to analyze performance attribution and risk management. • Draft, maintain, and update detailed memos on strategies – incorporating due diligence questionnaires, fund manager engagement and quantitative monitoring reports – that adhere to compliance and operational guidelines. • Prepare materials and analysis for Mercer Advisors’ Investment Committee and sub-committees. • Contribute to capital markets research and assist in the development of educational content for internal stakeholders. • Support the documentation and maintenance of departmental investment policies and procedures. • Collaborate with the Director, Investment Research on regulatory audits and internal documentation reviews.

Role Description We’re looking for a Director of Sales & AI-Powered Growth - someone who can close deals and also architect the systems that generate them. This is a player-coach role: you’ll carry your own book of business while managing a small team of experienced reps and leading our push into AI-driven outbound and lead generation. You’ll report directly to the Chief Revenue Officer and have real influence over how JAM+ scales its commercial operation. - Sell - Develop and close new business with B2B buyers across office supply, print, packaging, and adjacent verticals. - Build and maintain relationships with key accounts and distribution partners. - Collaborate with the CRO to set revenue targets and own your number. - Lead the Team - Provide strategic leadership, coaching, and performance management for a sales team with varying levels of tenure and experience to achieve collective revenue targets. - Run regular pipeline reviews, support deal strategy, and help the team evolve their approach alongside new tools and tactics. - Foster a culture that respects deep industry knowledge while embracing new ways of working. - Build the AI-Powered Outbound Engine - Own the full buildout and operation of Apollo.io - sequences, targeting, list strategy, inbox management, and deliverability. - Use AI tools to identify, prioritize, and personalize outreach at scale. - Define lead scoring, segmentation, and ICP criteria for our core product lines. - Track, measure, and iterate relentlessly - open rates, reply rates, conversion rates, pipeline contribution. - Stay current on AI sales tools and bring forward recommendations for what we should adopt next. Qualifications - 5+ years of B2B sales experience, ideally in manufacturing, wholesale, print, packaging, or office products - or strong evidence you can pick up a tangible goods category fast. - Demonstrated experience setting up and running outbound tools - Apollo, Outreach, Instantly, Clay, or similar. - Strong fluency with AI tools in a sales context - you use ChatGPT, Claude, Perplexity, or similar to write sequences, research prospects, and personalize at scale, and you’re excited to build processes that compound that leverage. - Proven track record of hitting quota and closing - not just building pipeline. - Experience managing or mentoring other sales reps. - Entrepreneurial and self-directed - motivated by outcomes, comfortable with ambiguity, built to move fast. - Excellent written communication - your sequences need to convert. Nice to Have - Experience building internal tools, automations, or dashboards that increase team leverage. - Background in selling into national retailers, office distributors, or commercial print buyers. - Experience with CRM administration and pipeline reporting in HubSpot or Salesforce. Benefits - Competitive base salary and commission structure - Comprehensive health care coverage - Company retirement plan participation - Employee discounts on all company products

• Lead the team and set the culture. • Hire, coach, and develop a high-performing Implementation team and build the customer-first, outcome-obsessed, process-rigorous bar the function operates against. • Set and execute the strategy. • Define the implementation motion across segments and own the playbooks, staffing model, capacity planning, and global coverage (US, EMEA, APAC) that scale it without linear headcount growth. • Run goal-based onboarding that drives retention-grade adoption. • Tie every customer's onboarding to the goals they bought us for — attribution clarity, ad efficiency, retention lift, AI-driven workflow — and use data to ensure they leave onboarding using the features that correlate with retention and expansion. • Build the AI-first, self-serve onboarding experience. • Partner with Support, Product, and Customer Success on a Moby-led onboarding layer — guided setup, in-product education, personalized walkthroughs, on-demand answers, and the documentation behind them — so every customer gets a senior implementation partner regardless of plan tier, and the team is freed to focus where humans matter. • Run operations against real metrics. • Pilot conversions, time-to-first-value, goal-attainment rate, feature-adoption rate, onboarding CSAT, and post-onboarding health-score trajectory — instrument them, publish them, move them. • Own the handoff to CS. • Define what "implementation complete" means, what the CSM inherits, and the criteria a customer has to hit before they leave your team. • Run the cross-functional partnerships. • Route non-standard technical work to Solutions Architecture cleanly and be the voice of the new customer to Product and Engineering, surfacing onboarding friction and feeding implementation signal into the roadmap. • Act as the senior escalation point for high-risk or stalled implementations, and the person Sales, CS, and execs trust to get customers to live and adopting.