Role Description In this role, you'll manage the day-to-day collections process: - Reaching out to clients via email and phone - Sending monthly statements - Reconciling billing issues with internal teams - Serving as a reliable, relationship-focused point of contact for outstanding accounts You'll work cross-functionally with Billing and Account Management to keep things running smoothly while delivering the hospitality-forward service Steno is known for. Qualifications - 1+ years of A/R and collections experience — a hospitality mindset is key - Comfortable on the phone throughout the day, building client relationships while managing collections - Strong Excel skills (a must!) — bonus points for familiarity with Looker, Zendesk, or HubSpot - Thrive working independently and navigating ambiguity - Fluent in remote tools like Google Workspace, Slack, and Zoom - A critical thinker who can find creative solutions to day-to-day challenges - Can work through detailed processes efficiently without losing organization Application Information Steno is an equal opportunity employer; we do not discriminate on the basis of characteristics protected by law. Employment decisions are based on qualifications, merit, and business needs. Applicants needing special assistance or accommodations for interviews or website access should contact us at accommodations@steno.com . Information provided to Steno, such as professional credentials and skills, educational and work history, the results of technical skills assessments or working exercises, and other information included in an application, is collected, analyzed, and stored in our system. Steno personnel will always have a steno.com email or contact you via Rippling Recruiting. Background checks are only conducted after an offer is extended. If you haven’t received an expected communication, check your spam. Steno uses AI-assisted tools for this role to identify and prioritize candidates whose experience aligns with the role. All hiring decisions are made by our People team.

Role Description We are looking for a skilled Accounts Receivable Accountant to provide financial, administrative, and clerical services. Accounts receivable duties include ensuring the accuracy and efficiency of operations, processing and monitoring incoming payments, and securing revenue by verifying and posting receipts. - Credit notes processing: Issue Debit and Credit notes to customers for bonuses and customer returns. - SAP Implementation Support: Act as a key resource in SAP implementation projects, particularly in the AR module. Collaborate with IT teams and business stakeholders to ensure successful SAP deployment, adherence to timelines, and minimal disruptions during the transition. - Process Improvement: Continuously assess AR processes and identify areas for improvement. Propose and implement process enhancements to increase efficiency, reduce errors, and enhance the overall AR function. - Data Analysis: Analyze AR data and generate meaningful reports to monitor key performance indicators (KPIs) related to AR performance. Utilize data insights to drive data-driven decisions and optimize the AR process. - Training and Support: Provide training and guidance to end-users on SAP AR functionalities and related processes. Support AR team members in using SAP effectively to achieve their objectives. - Compliance and Documentation: Ensure compliance with accounting principles, company policies, and relevant regulations. Maintain comprehensive documentation of AR processes and SAP configurations for reference and auditing purposes. - Problem Resolution: Act as a subject matter expert in resolving complex AR-related issues and escalations. Collaborate with internal and external stakeholders to address challenges promptly and efficiently. - Cross-Functional Collaboration: Collaborate with other departments, such as Finance, Sales, and IT, to achieve seamless integration and alignment of processes within SAP and other business systems. Qualifications - Bachelor's degree in Finance, Accounting, Business Administration, or a related field. - Proven experience (2 years) in managing Accounts Receivable processes within an organization. - Extensive knowledge of SAP modules relevant to Accounts Receivable (e.g., SAP FICO, SAP S/4HANA). - Strong analytical and problem-solving skills, with the ability to interpret data and draw actionable insights. - Excellent communication and interpersonal skills to effectively collaborate with various stakeholders. - Detail-oriented with a focus on accuracy and compliance. - Ability to work both independently and as part of a team in a fast-paced environment. - Adaptability to changes and willingness to embrace new technologies and advancements in the AR field. Benefits - Why CKH is the best choice? - CKH is a boutique accounting & financial services firm that provides local expertise aided by global experience. We have presence in Atlanta, South Africa, Ukraine, Poland, Azerbaijan, Germany, Spain and Greece. - Our tree logo is representative of CKH's ideals: - The roots of the tree remind us to stay grounded and humble. - The trunk represents the support we have for each other, making our team strong. But we also like to shake the tree! - Churning up new ideas and positive change as the world around us grows. - The fruit our tree grows reminds us to never stop growing, producing the best quality service for our clients. - The treetop helps us reach higher, always stretching to new heights and goals.

• Creation of invoices following the standard procedure; • Quality control of automatically issued invoices by means of a check for the correctness and completeness of data; • Perform Monthly billing reconciliation between invoices issued using ERP system and local Nota fiscals; • Interaction with cross-functional divisions (finance, sales, CS departments) on the terms of contracts, payments, client requests, reporting; • Monitor customer responses, manage calls, emails and incoming requests from clients from assigned territory (Southern and North America), respond in a timely manner and provide customer feedback; • Permanent communication with debtors; • Monitoring of the portfolio of debtors from the Southern America

Manage vendor invoices by analyzing and resolving discrepancies, process employee reimbursements weekly, and drive customer invoicing and collections to ensure timely payments while optimizing AR/AP processes for efficiency.