Role Description The Feasibility Manager will play a crucial role in assessing the viability of clinical trials across our network of sites, performing critical tasks such as conducting comprehensive feasibility assessments, evaluating study protocols, and collaborating with internal teams to ensure the successful execution of clinical trials. - Gathers and analyzes historical data, site metrics, and patient demographics to provide evidence-based recommendations on site selection and feasibility. - Identifies and screens potential clinical research sites based on study-specific criteria including patient demographics, geographic location, and investigator expertise. - Collaborates with site staff to assess their capacity, capability, and resources to conduct the proposed trial. - Conducts detailed feasibility assessments to evaluate site capacity for patient recruitment, adherence to protocol, and data quality standards. - Analyzes the availability of target patient populations with each site’s catchment area to ensure adequate recruitment potential, estimating recruitment timelines and identifying strategies to mitigate recruitment challenges. - Provides analysis for site-specific cost considerations and budget development, including staffing, equipment, and other resources. - Assesses local regulatory requirements and their impact on site feasibility and study timelines. - Works closely with internal study teams, investigators, and sponsors to communicate feasibility findings and address any site-specific concerns. - Prepares comprehensive feasibility reports and presents feasibility results to internal stakeholders, providing actionable insights to support study planning. - May perform other job-related duties as requested or required. Qualifications - Excellent interpersonal and communication skills. - Strong understanding of clinical trial methodology and regulatory guidelines required. - Sound knowledge of medical terminology. - Sound knowledge of ICH/GCP, Regulatory requirements, FDA and HIPAA policies and practices. Requirements - Bachelor’s degree required, preferably in life sciences, health care, or a related field. - At least 3 years of experience in site feasibility or study start-up at a clinical research multi-site organization.

• Check and respond to direct messages and comments on FB and IG promptly • Engage with subscribers, answer their queries, and provide information about the product • Maintain a polite and professional tone in all interactions • Actively engage with potential customers and offer them a trial lesson • Send follow-up messages to interested leads who haven't yet committed to a paid lesson • Follow the sales script and funnel to convert leads into paying customers • Address objections and provide additional information as needed • Manage social media contests on FB and IG (respond to participant queries, and select winners based on predetermined criteria) • Address negative comments or complaints professionally and empathetically • Attend team meetings and training sessions to enhance skills and knowledge • Follow company guidelines and policies regarding communication, sales, and customer interactions

Role Description We are looking for a motivated and growth-oriented Finance Manager to join our team. In this role, you will work closely with our CEO and CFO, playing a key part in financial reporting, analysis, planning, and business decision-making across both our Philippine and Australian operations. - Financial Reporting & Analysis - Prepare monthly management reports and financial analyses for both the Philippine workforce (via Kwanii) and the Australian entity. - Develop board and management reporting packs that provide clear, actionable insights to senior leadership. - Monitor financial performance against budgets, forecasts, and prior periods. - Analyze financial results and provide recommendations to support business decision-making. - Budgeting and Forecasting - Support the annual budgeting process and periodic forecast updates. - Partner with the CEO/CFO and department leaders to develop financial plans and projections. - Monitor budget performance and investigate variances. - Identify financial trends, risks, and opportunities to improve business performance. - Cash Flow Management - Prepare and maintain short-term and long-term cash flow forecasts. - Monitor liquidity and working capital positions across Philippine and Australian operations. - Track cash inflows and outflows to ensure adequate funding for operational requirements. - Provide recommendations to optimize cash management and improve cash flow efficiency. - Compliance, Audit & Statutory Obligations - Liaise with external accountants, advisors, and regulatory bodies. - Support audit and compliance activities, including the preparation of supporting documentation. - Assist with year-end reporting and statutory obligations, including tax filings in Australia and the Philippines. - Payroll & Workforce Reporting - Support payroll and workforce reporting processes. - Coordinate with the Kwanii team regarding payroll administration, certificates of employment, and employee records. - Maintain financial controls, reporting schedules, and supporting documentation. - Process Improvement & Financial Controls - Identify, recommend, and implement improvements to financial processes and reporting workflows. - Develop and maintain standardized financial procedures and documentation. - Strengthen internal controls to improve accuracy, compliance, and operational efficiency. - Support automation initiatives and system enhancements across finance and payroll processes. - Drive continuous improvement projects to enhance reporting quality and business performance. Qualifications - Bachelor's degree in Accounting, Finance, Commerce, or a related field. - CPA-qualified or actively pursuing CPA certification. - 2–5 years of relevant experience in accounting, financial reporting, or management accounting. - Strong Microsoft Excel skills and financial modeling capabilities. - Demonstrated experience in preparing management reports and conducting financial analysis. - High attention to detail and strong organizational skills. - Excellent written and verbal English communication skills. - Proactive attitude with a genuine willingness to learn and develop professionally. - Experience in financial planning and analysis (FP&A). - Strong budgeting, forecasting, and variance analysis skills. Requirements - Experience supporting Australian or international businesses (direct experience with Australian accounting standards, GST, or PAYG is highly advantageous). - Familiarity with accounting software such as Xero, MYOB, or QuickBooks. - Exposure to board-level reporting or experience working within a BPO or outsourcing environment. - Experience with payroll processing and workforce administration. - Experience supporting multi-entity or multinational organizations. - Experience working with remote or distributed teams. - Experience building dashboards using Excel, Power BI, or similar reporting tools. Benefits - 13th Month pay - Paid time off (PTO) for Sick Leave, Vacation Leave, Emergency Leave - Maternity or Paternity leave - HMO from day 1 + one free dependent - Life insurance upon regularization - MediCash for personal and dependents use - Rice, clothing, laundry, and meal allowance - Achievement Allowances - Birthday Treats - Company Events and Treats - Online trainings/Webinars - Career advancement and promotion opportunities Company Description Kwanii is a BPO company with operations in Australia and the Philippines. With a strong commitment to excellence, we aim to provide outstanding outsourcing solutions for businesses of all sizes. The company values transparency and honesty, ensuring that clients receive reliable services. Kwanii also prides itself on its proactiveness and adaptability, staying ahead of industry trends and adjusting strategies to meet the evolving needs of clients.

Role Description As the Manager of Clinical Outreach, you'll be Guidelight's ambassador across Greater Boston, building the relationships and community partnerships that help more people access high-quality mental health care when they need it most. Reporting to the Vice President of Clinical Outreach, you'll play a key role in expanding Guidelight's presence in the market and shaping how we show up for providers, patients, and communities. This is an opportunity to have a direct impact on our growth and mission. You'll partner closely with operations and clinical leaders to develop and execute a market outreach strategy, identify and cultivate referral partnerships, and create seamless pathways for patients to connect with Guidelight's programs. At Guidelight, we believe mental healthcare works best when communities are connected. We strive to be more than a provider. We aim to be a trusted partner and resource hub for the local mental health ecosystem. Whether you're meeting with therapists, hospitals, schools, primary care providers, or community organizations, you'll help strengthen the network of support that leads to better outcomes for patients and families. If you love building relationships, creating opportunities, and making a meaningful impact in your community, this role offers a chance to help shape the future of mental healthcare in Greater Boston. Responsibilities - Build, develop, and maintain strong referral relationships with therapists, psychiatrists, schools, health systems, managed care organizations, and other community partners. - Identify and cultivate new referral opportunities across priority markets while deepening engagement with existing partners. - Serve as a trusted resource on mental health treatment options, with expertise in Partial Hospitalization (PHP) and Intensive Outpatient Programs (IOP). - Represent Guidelight in the community through networking events, educational programs, conferences, and provider meetings. - Act as a consultative partner to providers, patients, and families navigating mental health treatment options and levels of care. - Partner closely with Admissions and Operations teams to ensure a seamless referral and intake experience. - Help identify and address barriers to treatment while facilitating timely access to Guidelight's programs. - Develop deep knowledge of Guidelight's services, outcomes, and clinical offerings to effectively support referral partners and prospective patients. - Develop and execute outreach strategies that expand Guidelight's presence, strengthen referral networks, and support census growth. - Lead weekly market growth meetings to review referral trends, partnership opportunities, and growth initiatives. - Gather and synthesize market feedback from referral partners, patients, and community stakeholders to inform program and market strategy. - Maintain accurate and up-to-date referral partner records, outreach activities, and pipeline data within the CRM. - Leverage CRM insights and performance metrics to prioritize outreach efforts, identify growth opportunities, and measure impact. - Adhere to established data hygiene standards to ensure reliable reporting, forecasting, and visibility into market performance. - Track referral trends and partnership activity to support strategic decision-making and market planning. Qualifications - Must be based in the Greater Boston area with approximately 75% travel across the market to meet with referral partners and community organizations. - 3+ years of experience in provider outreach, business development, account management, healthcare sales, or a related relationship-focused role, preferably within behavioral health or a high-growth healthcare environment. - Demonstrated ability to build trust and credibility with clinicians, healthcare providers, and community stakeholders. - Strong presentation and communication skills, with experience educating and influencing clinical audiences. - Proven ability to develop and manage a territory, prioritize outreach efforts, and build a pipeline of referral relationships. - Experience using HubSpot or a similar CRM to track activity, manage relationships, and maintain accurate data. - Highly organized with strong attention to detail and a commitment to data integrity and CRM hygiene. - Self-starter who thrives in a fast-paced, entrepreneurial, and mission-driven environment. Preferred Qualifications - Clinical licensure and/or a background in behavioral healthcare preferred (e.g., LPC, LICSW, LCSW, LMFT, Psychologist, or equivalent), with the ability to engage credibly with clinicians and referral partners. Benefits - Medical, dental, vision, HealthJoy unlimited therapy, UHC wellness program, HSA/FSA options, and pet insurance. - Responsible PTO, in lieu of a traditional accrual-based policy, allowing employees to take the time they need while ensuring continuity of care and team collaboration. - 401(k) with company match. - All licensing fees covered, including opportunities for cross-licensure when applicable. - Annual stipend for tuition reimbursement, ongoing education, or CEUs. - Pre-licensed clinicians receive structured clinical supervision toward licensure, and all clinicians benefit from best-in-class supervision grounded in our state-of-the-art PHP/IOP curriculum.