• Lead end-to-end cyber incident response engagements from initial notification through to resolution and client offboarding • Coordinate cross-functional response efforts across forensics, legal, PR, business resumption, and executive stakeholders to ensure a unified approach • Act as the primary client contact during incidents, providing clear, timely updates and managing expectations in high-pressure situations • Drive organisation and prioritisation of incident response activities to ensure rapid and effective outcomes • Maintain accurate, detailed, and defensible documentation of incident timelines, actions taken, and outcomes

• Lead the development and enhancement of pharmacy programs from end to end, including requirements, testing, piloting, deployment, and post‑launch validation • Manage cross‑functional partnerships to align on program requirements, enhancements, and issue resolution • Drive project management efforts, including meeting agendas, documentation, SOPs, and leadership presentation materials • Oversee the development and maintenance of program tools, workflows, and communications to ensure consistent field execution • Translate findings across initiatives and drive leadership discussions through clear recommendations and progress updates • Manage program analytics and reporting, including analysis of program performance, program adoption and utilization, and operational outcomes • Leverage data and insights to identify trends, gaps, and opportunities, translating findings into clear, actionable recommendations for program owners and leadership

• Reviews, analyzes, negotiates and executes Medicaid contracts. • Leads reimbursement dispute resolution and settlement negotiations with provider groups for the Medicaid line of business. • Completes all activities related to standard contract intake and implementation. • Manages contract performance in support of network quality, availability, and financial goals and strategies. • Recruits providers as needed to ensure attainment of network expansion and adequacy targets. • Collaborates cross-functionally to contribute to provider compensation and pricing development activities and recommendations, submission of contractual information, and the review and analysis of reports as part of negotiation and reimbursement modeling activities. • Responsible for identifying and making recommendations to manage cost issues and supporting cost saving initiatives and/or settlement activities. • Provides network development, maintenance, and refinement activities and strategies as applicable. • Provides contract expertise and support to other internal business partners/units related to contract setup accuracy, language interpretation, claims payment and/or other matters requiring network contracting expertise. • Leads and/or participates in special projects.

• Develop and execute a comprehensive strategy to transform the end-to-end AP function • Analyze current manual workflows, identify bottlenecks, and propose innovative solutions to streamline processes • Lead initiatives to further automate payment processing • Explore Process transformation opportunities in other areas within Accounting (Accounts Receivable, GL, etc.) • Manage the implementations of selected credit card and expense automation software • Continue to identify ongoing additional uses gained by said programs and software • Serve as the primary liaison between the AP team, IT, and external vendors during technology rollouts • Ensure new systems are integrated seamlessly with our existing ERP (Oracle Fusion) and other financial platforms • Create a clear communication plan to manage the change process with the AP team and other stakeholders • Develop and deliver training materials to ensure team members are proficient in new systems and processes • Foster a culture of continuous improvement and data-driven decision-making within the AP department • Partner with Procurement, Treasury, and internal business units to ensure AP processes support company-wide objectives • Report on project progress, key metrics, and return on investment (ROI) to senior leadership • Review and update AP policies and procedures to align with new, automated workflows • Enhance internal controls and ensure compliance with all regulatory requirements