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Travel Agent - Amadeus Specialist

Threat Intelligence SpecialistSecurity AnalystFull TimeRemoteMid LevelTeam 51-200Since 2013H1B No SponsorCompany SiteLinkedIn

Location

Spain

Posted

12 days ago

Salary

0

Seniority

Mid Level

No structured requirement data.

Job Description

Travel Agent - Amadeus Specialist

Exoticca

Role Description As a GDS Specialist at Exoticca’s Flight Operations team, you are responsible for helping our travel operations teams with daily tasks. Be a part of a team where you will: - Handle and support Travel Operations tasks (Flights changes, Cancellations request, Refunds process) - Manage, escalate and follow-up of GDS issues and cases - Deal with negotiated rates and advanced refunds in GDS - Work directly with our land suppliers for pre & post-bookings requested - Communicate fluently in English (additional languages like French/Spanish are considered) - Have strong knowledge of Amadeus Flights / GDS - Have proven experience dealing with negotiated fares and commissions in GDS - Plan, multi-task and manage time effectively - Adapt to high flexibility and schedule changes, including evenings, weekends, and holidays Qualifications - A minimum of 2 years experience in Customer support in the Travel industry, preferably including flights - Proven record in fast-growing environments - Adaptability, problem-solving and fast-learning attitude Requirements - Competitive compensation package in line with job responsibilities and experience - Remote work model from Spain - Permanent contract from the start Benefits - Travel packages at reduced prices - Referral bonus, if you bring people as talented as you - Unlimited coffee, team lunches, English lessons, bi-annual company parties - Becoming part of a fun and motivated multicultural team at an agile and rapidly growing organization

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