Role Description We are hiring a Staff Product Manager to own the User Experience at our kiosks; responsible for collecting upwards of 20k phones a day. This is a senior individual contributor role reporting to the Senior Director of Product, accountable for the efficiency of kiosks, measured by funnel rates that prove we are getting more customers successfully through the complete transaction. This is the highest visibility product role we have at ecoATM. You will work cross-functionally with software development engineering, hardware, data, and operations teams to push our kiosks towards fully automated operation. What You’ll Own - The end-to-end product roadmap for the kiosk software experience. - Conversion - measurable improvement in the rate at which customers complete their transaction at our kiosks. - Operational Effectiveness as the customer experiences it - vested interest in keeping kiosks in service, cash replenished, and fully functional. - The pre-kiosk journey – partner with our web and app teams to find innovative ways to simplify the user experience even before customers arrive at the Kiosk. - Full product ownership – you own metrics across the entire Kiosk User Experience, not just key metrics. Provide clear and visible insight to the whole org and leadership; what’s working, what’s not, what needs immediate attention, etc. Key Responsibilities - Size opportunities across kiosk performance to ensure prioritization truly solves the biggest problem. - Be a master of saying no, with clear articulation and data that backs reasoning. - Partner with Engineering (Hardware and Operations when relevant) to improve critical steps of the kiosk experience; including but not limited to connecting a device, evaluating a device, removing FMI and other accounts, ID verification, etc. - Collaborate with Data & Analytics to ensure performance and change is measured, credible and solidified with data. - Ensure awareness across the company, the kiosk impacts all departments differently, all need to be completely aware of strategy, roadmap, wins, failures and prioritization strategy. - Travel approximately once per quarter to observe customers, study kiosk function, and partner with various departments to improve and evolve the kiosk experience. Qualifications - 8+ years of product management experience in software development. - Experience building user experiences for a physical product (e.g. Self-service checkout, ordering kiosks, POS, etc.) - A track record of owning key revenue generating metrics. - Strong analytical capability and comfort defining (or evolving) operational KPIs with data teams. - Demonstrated ability to operate as a senior IC in a cross-functional, execution-focused environment. - Experimentation mindset with real history of A/B tests that substantiate incremental gains. What Success Looks Like - Continued progression in kiosk conversion rate. - Strong cross-functional trust and execution discipline. - Clear and concise ownership of kiosk metrics, fluent ability to explain what funnel data means to the customer. - Full circle understanding of prioritization between complex and intertwined needs, fluent in articulation of what is and is not being done. Location Remote - must reside in the United States. Travel approximately once per quarter. Compensation Salary Range: $176,700 - $227,600/yr. This position may also be eligible for short-term and long-term incentives based on individual and company performance. Base pay offered may vary depending on job-related knowledge, skills, and experience. Company Description Here at ecoATM/Gazelle we value diversity & belonging and are proud to be an Equal Employment Opportunity employer. All applicants are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic, and are fairly and equitably compensated based on current market data. If you need assistance, or an accommodation, please let your recruiter know.

Role Description - Collaborate with stakeholders to understand business needs and translate them into clear product requirements. - Define and prioritize the product backlog, ensuring alignment with business goals and customer needs. - Work closely with the development team to ensure timely and high-quality delivery of product features. - Communicate the product vision and roadmap to both internal and external stakeholders. - Monitor and evaluate product performance, making data-driven decisions to enhance the product. - Lead sprint planning, review, and retrospective meetings. - Act as the primary point of contact for all product-related inquiries and issues. - Continuously gather feedback from users and stakeholders to improve the product. Qualifications - Minimum 2 years of experience, preferably in related roles (Product Owner, Product Manager, Product Designer, Business Analyst). - Experience with mobile applications or digital products is preferred. - Strong communication skills to work effectively with stakeholders from diverse backgrounds. - Strong understanding of Agile methodologies, particularly Scrum. - Proven ability to define and prioritize product features based on business and customer needs. - Experienced in creating detailed PRDs. - Fluent in using Claude as the AI tool for efficiency. - Excellent communication and interpersonal skills. - Strong analytical and problem-solving abilities. - Ability to work collaboratively in a fast-paced environment. - Experience with product management tools such as Jira, Confluence, or similar is a plus. - Fluent in English. Company Description IBMC is a leading Business Management Consulting Company in Indonesia, committed to driving business success through innovative and strategic solutions. With a strong foothold in the Indonesian market, we provide a wide range of tailored services to support both local and international businesses.

• Own and manage the end-to-end lifecycle of new subscription products and funnels: Build → Launch → Test → Scale → Localization. • Coordinate multiple product launches simultaneously while ensuring smooth execution and adherence to performance milestones. • Work directly with the CEO and Product COO to identify, prioritize, and execute new product opportunities. • Analyze funnel performance, customer behavior, conversion metrics, retention, churn, and LTV to drive product decisions. • Collaborate closely with paid acquisition teams across Meta, Google, TikTok, and other channels to maximize growth opportunities. • Conduct competitor research and market analysis to identify winning product concepts and funnel mechanics. • Develop and continuously improve scalable processes, playbooks, and operational frameworks for launching new products efficiently. • Leverage AI tools for research, funnel analysis, UX reviews, data interpretation, and content optimization. • Make data-driven recommendations on whether to scale, optimize, or discontinue products based on performance.

Role Description We are looking for a Senior Product Manager to be the strategic architect behind a high-visibility partnership in the automotive technology sector. This is not just a backlog management role; you will bridge the gap between global business strategy and complex technical execution, specifically focusing on: - DMS (Dealer Management System) integrations - API ecosystems Responsibilities: - Product DNA: Proven experience as a Product Manager or Business Analyst, ideally within high-growth tech environments or platforms. You should have a track record of "owning" a product/feature rather than just managing a backlog. - Platform Expertise: Strong background in Platform Products, specifically focused on back-end logic and API-driven integrations (DMS or complex system experience is a plus). - Ownership & Independence: A self-driven profile comfortable with owning complex and technical discoveries end-to-end — someone who can figure out how to understand unfamiliar domains and fill knowledge gaps autonomously. - Technical Partnership: Deep experience collaborating with engineering teams to navigate technical feasibility and ensure optimal implementation of features. - Data-Driven Decision Making: Skilled at analyzing complex data sets to validate hypotheses, prioritize demands, and support strategic product moves. - Stakeholder Influence: Exceptional communication skills with the ability to bridge the gap between technical teams and global business stakeholders. Comfortable with client interactions and presentations. - Language Mastery: Advanced/Fluent English is mandatory, as you will collaborate daily with international teams and clients. - Agile Proficiency: Solid knowledge of modern product management tools and Agile methodologies (Scrum/Kanban). - Mobility: Availability for international travel (e.g., project kickoffs and workshops in the USA). Nice to Have: - Experience leading other Product Managers or acting as a mentor in a Senior/Lead capacity. - Knowledge and/or experience in the automotive industry, dealership management industry, and OEM integrations. Benefits - Health and dental insurance - Meal and food allowance - Childcare assistance - Extended paternity leave - Partnership with gyms and health and wellness professionals via Wellhub (Gympass) TotalPass - Profit Sharing and Results Participation (PLR) - Life insurance - Continuous learning platform (CI&T University) - Discount club - Free online platform dedicated to physical, mental, and overall well-being - Pregnancy and responsible parenting course - Partnerships with online learning platforms - Language learning platform - And many more! More details about our benefits here: https://ciandt.com/br/pt-br/carreiras