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At Watson-Marlow Fluid Technology Solutions, part of Spirax Group, we are driven by innovation and are dedicated to creating an inclusive workplace where everyone is empowered to make a difference. As a world leader in manufacturing peristaltic pumps and associated fluid path technologies for the life sciences and process industries, we offer a wide range of products, including tubing, specialised filling systems and products for single-use applications. Our shared Purpose is to create sustainable value for all our stakeholders as we engineer a more efficient, safer and sustainable world. Our technologies play an essential role in critical industrial processes and industrial equipment across industries as diverse as Food & Beverage, Pharmaceutical & Biotechnology, Power Generation, Semiconductors and Healthcare. With customers in 116 countries, we provide the solutions that sit behind the production of many items used in daily life, from baked beans to mobile phones! Our inclusive culture and Values, unites us, guides our decisions and inspires us everywhere that we operate. We support our colleagues to make their difference for each other as well as customers, communities, suppliers, our planet and shareholders by creating a truly equitable working environment where everyone feels included.
Inside Sales Engineer
Location
Sweden + 2 moreAll locations: Sweden | Denmark | Norway
Posted
36 days ago
Salary
0
Seniority
Mid Level
Job Description
Inside Sales Engineer
Spirax-Sarco Ltd.
Role Description We are seeking a dynamic and motivated Inside Sales Engineer to join our team. This role is pivotal in identifying and nurturing customer relationships, with the primary goal of creating sales opportunities. The ideal candidate will have a keen interest in both engineering and sales, and will thrive in a fast-paced, collaborative environment. As an Inside Sales Engineer, you will be responsible for: - Initiating and maintaining customer relationships. - Taking orders for repeat business and identifying new sales opportunities. - Supporting our sales engineers by opening doors to prospective customers. Inside sales is the process of connecting with prospects or customers via calls, emails, or other online channels, rather than meeting them in person. Inside sales is ideal for transactional business, and usually relates to MRO needs and smaller problem solving. Key Responsibilities - Identify Sales Opportunities: Proactively identify and pursue new sales opportunities through research, networking, and outreach. - Customer Relationship Management: Build and maintain strong relationships with existing and potential customers, ensuring their needs are met and exceeded. - Securing Orders: Secure orders for repeat business and simple new orders, ensuring customer satisfaction and loyalty. - Support Sales Engineers: Assist sales engineers by setting up meetings with prospective customers and providing them with necessary information and support. - Market Research: Conduct market research to stay informed about industry trends, competitor activities, and customer needs. - Sales Reporting: Maintain accurate records of sales activities, customer interactions, and pipeline status in the CRM system. - Collaboration: Work closely with the sales colleagues to develop and implement effective sales strategies. - Customer Feedback: Gather and analyse customer feedback to improve services and sales processes. - Training and Development: Continuously improve your knowledge of our products and services, as well as sales techniques and industry best practices. Qualifications - Required to speak both English and a local language. - Technical experience working with mechanically engineered/process equipment products or services is ideal. - Ability to be agile, solve problems effectively, and make commercially astute decisions on the go is essential. - Comfortable working with KPIs. - Knowledge in a Sales function preferably in a Business-to-Business environment. - Understanding of Customer Relationship Management and Enterprise Resource Planning systems would be an asset. - Ability to collaborate across countries/departments within a corporate environment would be an asset. Benefits - A competitive salary - Flexible working arrangements - A generous holiday allowance - Three days’ paid volunteering leave - Additional support and benefits through our Everyone is Included Group Inclusion Plan - Gender-neutral parental leave - 15 days of extra paid caregiver leave - Paid time off and support for anyone experiencing pregnancy loss or domestic abuse - Menopause-friendly workplace principles and more Company Description At Watson-Marlow Fluid Technology Solutions, part of Spirax Group, we are driven by innovation and are dedicated to creating an inclusive workplace where everyone is empowered to make a difference. As a world leader in manufacturing peristaltic pumps and associated fluid path technologies for the life sciences and process industries, we offer a wide range of products, including tubing, specialised filling systems and products for single-use applications. Our shared Purpose is to create sustainable value for all our stakeholders as we engineer a more efficient, safer and sustainable world. Our technologies play an essential role in critical industrial processes and industrial equipment across industries as diverse as Food & Beverage, Pharmaceutical & Biotechnology, Power Generation, Semiconductors and Healthcare. With customers in 116 countries, we provide the solutions that sit behind the production of many items used in daily life, from baked beans to mobile phones! Our inclusive culture and Values unite us, guide our decisions, and inspire us everywhere that we operate. We support our colleagues to make their difference for each other as well as customers, communities, suppliers, our planet, and shareholders by creating a truly equitable working environment where everyone feels included.
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